After that my PC froze, then restarting one second BIOS has been activated, now I get the Message: this copy of Windows is not genuine.

Similar Questions

• This copy of Windows is not genuine I have Win 7 Home Premium doc & key that came with the pc but no disc, can I come back to win 7 HP?

  Bought an ASUS Eee PC a few months back - a well - was inactive for a few months and now has the following message displays on the screen "this copy of Windows is not genuine" - riddle previous owner installed Win 7 Professional w/o legitimate key? I have Win 7 Home Premium doc & key that came with the pc but not the Windows 7 installation disc. Is there one had to return/restore Win 7 HP without the original disc for Win 7?

  Adding infrom of win diag tool:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - CM74G - RPHKF-PW487
  Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
  Windows product ID: 00371-177-0000061-85265
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7600.2.00010100.0.0.048
  ID: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7600.win7_gdr.120830 - 0334
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Visio Professional 2003 - 100 authentic
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A}1.9.0027.06.1.7600.2.00010100.0.0.048x 32*-*-*-*-PW48700371-177-0000061-852655S-1-5-21-3606206582-1294634331-2799272895ASUSTeK Computer Inc. 1005PE American Megatrends Inc.. 0401 20091110000000.000000 + 000B8B83607018400F404090409Eastern Standard Time(GMT-05:00)03_ASUS_portable103100Microsoft Office Visio Professional 2003118DD0A165A1C2500EhKkzIViDaNcyOyUrmH6SKEP5sY =72085-640-9640702-5517614103Microsoft Office Enterprise 200712fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-6591714 ACD7202654E586

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-177-000006-00-1033-7600.0000-2572012
  Installation ID: 005144242421870610215885787746464524889844109506716151
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: PW487
  License status: Notification
  Reason for the notification: 0xC004F009 (grace period expired).
  Remaining Windows rearm count: 3
  Trust time: 06/01/2013-06:27:26

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C532
  Beyond: 0 x 0000000000000000
  Event timestamp: 1:4:2013 22:28
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAJJTQ1TeXyGP8ULjtak5GkPhQ0OYk7nIZ

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC A_M_I_ OEMAPIC
  FACP A_M_I_ OEMFACP
  HPET A_M_I_ OEMHPET
  MCFG A_M_I_ OEMMCFG
  CO-SUBMISSION A_M_I_ OEMECDT
  LASRYVITRAGE A_M_I_ AMI_OEM
  GSCI A_M_I_ GMCHSCI
  SSDT PmRef CpuPm
  SLIC _ASUS_ Notebook

  the key of product in use is touch uses default windows when no key is entered during installation and cannot be enabled. (he has a 30-day grace period that has expired)

  See response from Andrew on how to install home premium.
  Office status: 103 blocked VLK
  Microsoft Office Visio Professional 2003 - 100 authentic
  
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  
  
  your office is not genuine.

• After the reboot, I get Windows Vista build 6002 this copy of windows is not genuine, but the system... activation seems to be

  After a restart/virus scan (after the large recent Windows Update Microsoft), I see on the background one right part of my screen:

  Windows Vista (TM) Build 6002 this copy of Windows is not genuine.

  I looked at the system screen and it shows only: Windows is activated.

  I ran Microsoft Genuine Diagnostics tool, and it shows:
  Validation status: genuine
  Validation code: 0

  N/a for resolution state (probably because he thinks that the installation is correct).

  Don't know what the issue is here?  Does anyone know a fix for this?  I would rather have not shut down the system after 30 days of work!
  Thank you!

  According to the report that you have posted, you should not see a non-genuine problem - the report is clean.

  If you are indeed to see a non-genuine notification, then is that from time to time, or is this all the time?

  If it is present only from time to time, you have a race condition - and those can be a nightmare to solve, because they disappear as soon as you look at :) They are often caused by antivirus programs in conflict with other programs running

  If it is there all the time, then try the following.

  Vista license store is perhaps damaged or its data can be ruined somehow. Please try the steps below to re-create the store with the correct data.

  (1) open an Internet browser window.
  (2) type: %windir%\system32 in the browser's address bar.
  (3) find the CMD.exe file
  (4) make a right click on CMD.exe and select "Run as Administrator"
  (5) type: net stop slsvc (it may ask you if you're sure, select Yes)
  (6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  (7) type: Rename tokens.bar tokens.dat
  (8) type: cd %windir%\system32
  (9) type: net start slsvc
  (10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
  (11) restart your computer twice.
  (12) you may need to enter you product key and activate it.

• "Windows 7 Build 7601 this copy of Windows is not genuine" after several teething problems

  Well, a few days ago, I had repeated problems where after my machine has started, things were not running right.  Several programs that start automatically at startup were suspended, others were not run at all and I had to reboot several times in a row until I was a session that would normally be.  This last day, he won't even be me a normal session.

  And then I got the dreaded error "this copy of Windows is not genuine" and it starts just a black screen and I do not get any further.  (I started this time in Mode safe mode with networking).  I have a disc of Win7 Pro DVD bought Age of return and progressed through several machines with it.  Always a machine at the same time, of course.

  MGADiag output follows.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Validation caching Code online: n/a, hr = 0x8007043c
  Windows product key: *-* - 63PWH - 7827 D-H6DXC
  Windows product key hash: 0Eb + 4si3XqLKounuUi41qzHBtps =
  Windows product ID: 00426-OEM-9154295-97930
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {1C2298F9-ADDF-430E-A50E-B8F1D185EBF5} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed by: Microsoft
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150928 - 1507
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {1C2298F9-ADDF-430E-A50E-B8F1D185EBF5}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-H6DXC00426-OEM-9154295-979303S-1-5-21-118719561-41743233-1106231141MSIMS-7693American Megatrends Inc.. V2.0 20130107000000.000000 + 00039A23507018400F204090409Time(GMT-05:00) Standard is03109

  Content Spsys.log: 0 x 80070002

  License data-->
  On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0x8007043C' to display the error text. "
  Error: 0x8007043C

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: not registered - 0x8007043c
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: LgAAAAEABAABAAEAAAAAAAAAAQABAAEAHKJqUfyIVPIQM9qMgApc5ZQ3TjBudQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  ALASKA APIC HAS M I
  FACP ALASKA A M I
  HPET ALASKA A M I
  ALASKA MCFG A M I
  FPDT ALASKA A M I
  SSDT AMD POWERNOW
  IVRS AMD RD890S

  Well, it's flipping strange... NOW everything is back to normal.  oO that everything started automatically starts very well and not more "this copy of Windows is not genuine" message.  I didn't have anything under the hood to fix, he has finally decided to go back to normal. :/

• After 3 years, Windows 7 is by declaring: "this copy of Windows is not genuine."

  I am a newbie and my problem I encounter is after 3 years or more the use of Windows 7 that came with this computer when I bought it has a message that says:-"Windows 7 Build 7601, this copy of Windows is not genuine? I have no idea how solve this delimma, or even knowing what he's talking about? So please help me!

  I don't know what information should I include, so I'll give you everything I can find.

  Windows 7 Home Premium

  Reference Dell

  Model Vostro 230

  4.4 Windows Experience Index score

  Processor Intel (r) Core (TM) 2 Duo CPU @2.93 GHz 2.93 GHz E7500

  Installed Memory (RAM) 4.00 GB (296 GB usable)

  Type 32-bit operating system

  Then he said: Activation of the window: you must activate today.

  probably you type it wrong

  Use a bright light and a good magnifying glass to read the key.
  easy to confuse: B and 8, G and C, 6 G
  unused characters.

  E, U, I, O, A, S, L, Z, N and 1.0

  Looks like Dell technology has replaced the motherboard with another who has not had a good slice table.

• This copy of Windows is not genuine after updating Windows 10 and return to Windows 7 Ultimate

  When I've updated to windows 10 using the windows icon free 10 in the corner, it didn't appeal to me, so I used the button restore to go back to windows 7. After he turned back, a saying watermark "Windows 7 Build 7601 this copy of windows is not genuine" I don't know what happened and only happened once I started windows 7 Windows 10. Someone help please!

  I suggest that you run the diagnostic tool Microsoft Genuine Advantage in normal mode and copy and paste the results into a response for further analysis:

  http://go.Microsoft.com/fwlink/?LinkId=52012

  Run the tool and when it ends, click the copy button, open a text such as Word or Notepad file and select Edit, paste. You can paste directly into an answer here. Open a response, right click and select Paste.

• This copy of Windows is not genuine? How can it be that I bought?

  I bought my Windows 7 when I bought my office and now it is said, this copy of Windows is not genuine.  Please help me solve this problem, I don't want to buy windows again.

  Try these steps and follow the instructions on the screen.

  1. Click Start and type run and press ENTER, and then type: slui.exe 4 in the prompt to run it.

  2. then press the ENTER"" key.

  3. Select your "country" in the list.

  4. choose the option "activate phone".

  5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.

  Let us know if that helps.

• At startup, there is a message that appears on my screen that says: "this copy of Windows is not genuine".

  At startup, there is a message that appears on my screen that says: "this copy of Windows is not genuine". Where can I find the product code for the program installed Windows from my computer?

  Original title: Windows

  Check on the side of the case, the bottom of the laptop, or the battery box.

  Try the phone activation, if this fails then download and run the diagnostic utiliy

  =================================================

  How to activate Windows 7 or Vista manually (activate by phone)
  http://support.Microsoft.com/kb/950929/en-us

  1) click Start and in the search for box type: slui.exe 4
  (2) press the ENTER"" key.
  (3) select your "country" in the list.
  (4) choose the option "activate phone".
  (5) stay on the phone * do not select/press any option * and wait for a person to help you.
  (6) explain your problem clearly to the support person.
  (7) the person must give you a confirmation ID, copy it down on paper,
  (8) check that the ID is correct in reading the support person.
  (9) to enter the ID number, then click 'Next' to complete the activation process.

  Activation and registration of a Microsoft product
  http://support.Microsoft.com/?kbid=326851
  Windows activation: (888) 571-2048
  (888) 725-1047 or 800-936-5700

  -Product key of letters and numbers-

  Not confused the letter B with the number 8, the letter Q with the letter O.
  the letter G and the number 6.

  A, E, I, O and u are not used.

  =================================================

  Run the Microsoft Genuine Advantage Diagnostic tool:
  http://www.Microsoft.com/genuine/selfhelp/ServiceRequest.aspx
  Download the tool: http://go.microsoft.com/fwlink/?linkid=56062
  Post your results (copy button) and paste your results into your answer.

  J W Stuart: http://www.pagestart.com

• After removing a problem, a note on my desk says "this copy of Windows is not genuine".

  Original title: Re: Edition Vista Home premium

  Performed a scan; eliminated a problem.  Now have a note on the office that "this copy of Windows is not genuine" Vista provided with Dell computer.  That is what it is?

  Looks like it has damaged something. Check if Avast has quarantined everything that you can restore.

  You'd probably get the best advice from Avast directly:

  http://www.avast.com/en-us/support

• "Windows 7 Build 7601 this copy of Windows is not genuine". Really? Why now after 1 1/2 years?

  Yesterday a notice appeared on the lower right of my saying (black screen) desktop "Windows 7 Build 7601 this copy of Windows is not genuine." The computer is a Dell XPS1702x I bought the 29/08/2011 and never had a problem before. I have two drives to Windows 7 Ultimate and Office 2010 Professional Plus, that are installed on the system. I have read other threads and will display the results of the diagnostic MGA. The computer seems to operate normally, other than the appearance of the desktop. Thank you.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0xc004c4a2
  Windows product key: *-* - QTKDC - 9JP9R-7YQ4W
  Windows product key hash: LAa5VzOauhifbpkarThaNnoxIHE =
  Windows product ID: 00426-068-4219667-86449
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120830 - 0333
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-7YQ4W00426-068-4219667-864495S-1-5-21-4293924323-3853597980-1831477738Dell Inc.         Dell XPS L702X systemDell Inc.         1820120618000000.000000 + 000EC9E3D07018400FE04090409Time(GMT-05:00) Standard is03DELL QA09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Ultimate edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00172-068-421966-00-1033-7601.0000-2442011
  Installation ID: 008665674842846195738000375140722936785755011313905813
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 7YQ4W
  License status: Notification
  Reason for the notification: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 3
  Time to trust: 24/01/2013 07:59:54

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  Beyond: 0 x 0000000000000000
  Event timestamp: 1:23:2013 16:52
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Aware of Hash HWID: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln1W4vQ2TmMiVNAr9pa + 9oRerDiUMS5z

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL QA09
  FACP DELL QA09
  HPET DELL QA09
  MCFG DELL QA09
  QA09 DELL SLIC
  SSDT DELL PtidDevc
  ASF!            REFERENCE DELL QA09
  SSDT DELL PtidDevc
  SSDT DELL PtidDevc
  SSDT DELL PtidDevc
  UEFI DELL QA09
  UEFI DELL QA09
  UEFI DELL QA09

  ignore the error message. the report will still be copy and paste.

  Activation and Validation issues more look the same on the surface, but can have many different causes and bugs. This is why we ask a diagnostic report and it is also why we are asking that you create your own thread for your question (in other words, do not post your question in another thread).

  It is simply too complicated to try to resolve the multiple problems in the same thread.

  How to post in your own thread

  http://answers.Microsoft.com/en-us/page/FAQ#faqGettingAnswers5

• "Windows 7 Build 7601 this copy of Windows is not genuine" and the slow boot after malware removal

  HP Pavilion dm4 my daughter recently started to take about 10-15 minutes to start, tell me that he had become infected by something questionable. It is currently running Windows 7 Home Premium SP1, with AVG free anti-virus.

  When we noticed the problem first, AVG has been disabled (probably by malware), and I could not turn it back on. He would not run a scan at all. I have scanned it with Norton Power Eraser and their free bootable scanner, nor identified any problems. I ran Malwarebytes in safe mode, and it found several files associated with Yontoo, which he deleted. I ran ccleaner, including the registry cleaner. At this time, AVG was returned to service, so I ran a full scan with it. AVG found several files associated with OpenCandy, which he deleted. A scan later Malwarebytes came clean.

  For now, the system seems to work fine, EXCEPT: there are still a huge amount of time to start - several minutes between each step. And now, the desktop appear intermittently a message which reads: "Windows 7 Build 7601 this copy of Windows is not genuine".

  I found a lot of discussion online about this error message, but it seems that each of them (which I reviewed) has a different twist to what I feel.

  Any suggestions for next steps? Thanks in advance.

  Marty

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {321485FF-2C7F-4DDA-9124-0D4D28670BB4} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Home and Student 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {321485FF-2C7F-4DDA-9124-0D4D28670BB4}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-325666077-4022567897-4061562596Hewlett-PackardHP Pavilion dm4 Notebook PCHewlett-PackardF.0320100402000000.000000 + 000308A3407018400FC04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-MPC10010012dV plus q6DdvhcKikFOSx4zqfTXcqyQ 42F7D29929DA716Microsoft Office home and Student 2007 81602-907-9420346-681571

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-1242010
  Installation ID: 013924405414857934386442430671098625394201997583852710
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 16/09/2014-18:10:14

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID hash: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GEEOpAwSrwc9bTnDrV8XFxd

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-MPC
  FACP HP SLIC-MPC
  HPQOEM HPET SLIC-MPC
  START HPQOEM SLIC-MPC
  MCFG HPQOEM SLIC-MPC
  ASF!   HPQOEM SLIC-MPC
  SLIC SLIC-MPC HPQOEM
  SSDT TrmRef PtidDevc
  SSDT TrmRef PtidDevc
  SSDT TrmRef PtidDevc
  SSDT TrmRef PtidDevc
  ASPT HPQOEM SLIC-MPC
  SSDT TrmRef PtidDevc

  Marty

  To recover the files please see paragraph 7.4 in the link here:
  http://www.gerryscomputertips.co.UK/win7tips1.htm

  Alternatively, you can run chkdsk from the other computer hard disk.

  When you have recovered your data files you can restore settings.

  Another option could be to download a copy of windows, to burn a copy on DVD and try a repair installation. The sticker COSTS on the computer applies to OEM Windows Home Premium? -What is the 25-character readable product key?

• This copy of windows is not genuine after the replacement hard drive and recovery system

  I was running factory installed windows 7 Home premium in my laptop hp pavilion dv6 6119tx. Due to hard drive crash I replaced with new HARD drive.  Previously, I did system image backup using easeus todo backup and recovery softeware. After system recovery with the same software, this massage flasehes "this copy of windows is not genuine". I tried to enter the key of product at the back of the laptop but it says invalid.
  I ran diagnstic windows validation tool. him as a result is below.

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: invalid license
  Validation code: 50

  Code of Validation caching: 0xc004c4ab
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {CA180260-1211-48DB-834C-4805A4594053} (1)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.111118 - 2330
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {CA180260-1211-48DB-834C-4805A4594053}1.9.0019.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-1883088055-1570218021-1659234768Hewlett-PackardHP Pavilion dv6 Notebook PCHewlett-PackardF.1B20111005000000.000000 + 0002BFD3F07018400FE40090409India Standard Time(GMT+05:30)03DELL QA09 100100Microsoft Office Enterprise 2007126DF6616C522F5867l28mQpHyGN4/v7tLnJzLV + ZnKQ = 89388-707-5082974-6591914

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-16393-7601.0000-0552012
  Installation ID: 010735456091822376148725581093255175938323439855115461
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: Notification
  Reason for the notification: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 1
  Trust time: 10/07/2012 10:49:07

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4AB
  Beyond: PASS
  Event timestamp: 10:7:2012 10:46
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current HWID of Hash: OAAAAAEAAQABAAIAAAAGAAAAAgABAAEA6GGaTIaqGKMieFCbUkhwn9QjphiojRKp0gzcQQzDLnM =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HP APIC INSYDE
  HPQOEM FACP SLIC-MPC
  HPET HP INSYDE
  START HP INSYDE
  MCFG HP INSYDE
  ASF!            HP INSYDE
  QA09 DELL SLIC
  SSDT HP INSYDE
  ASPT HP INSYDE
  SSDT HP INSYDE
  SSDT HP INSYDE
  SSDT HP INSYDE
  SSDT HP INSYDE
  SSDT HP INSYDE

  Help, please

  Code of Validation caching: 0xc004c4ab

  
  
  Windows has detected the presence of a feat of activation as evidenced by the presence of a table of slic of Dell on a HP computer.
  You need to install windows genuine.

• Hi, after installing an update February 24, I now have a message saying: "this copy of windows is not genuine, even thoguh, it came preinstalled on a laptop expensive high-end. Help, please

  This y cop of windows is not genuine message on the desktop, even thought it is authentic

  Please visit http://www.microsoft.com/genuine/ and click on the button to validate Windows or validate Office, and then restart your computer.

  If you were not able to validate, follow these steps:

  1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

  -Online Windows XP: double-click the executable file to run the tool.

  -Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

  2. after running the tool, click on the Windows or Office as appropriate and then click on copy (to the Clipboard).

  NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

  3 start a new thread in the appropriate forum of Microsoft Genuine Advantage and paste the results of the WGA or OGA data diagnostic in a detailed post tool: http://social.microsoft.com/Forums/en-US/category/genuine

  4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Receive a black screen saying that this copy of Windows is not genuine

  Original title: vista product key.

  I have a windows vista Home premium with the product key on my computer. When I start the machine, I get a black screen with the words this copy isn't genuine coming overlap my genuine copy. How to remove, delete or kill this copy of overlay. I don't know why this happened.
  Help, please... (this problem just started, the computer still works).

  How to activate Windows 7 or Vista manually (activate by phone)
  http://support.Microsoft.com/kb/950929/en-us

  1) click Start and in the search for box type: slui.exe 4
  (2) press the ENTER"" key.
  (3) select your "country" in the list.
  (4) choose the option "activate phone".
  (5) stay on the phone * do not select/press any option * and wait for a person to help you.
  (6) explain your problem clearly to the support person.
  (7) the person must give you a confirmation ID, copy it down on paper,
  (8) check that the ID is correct in reading the support person.
  (9) to enter the ID number, then click 'Next' to complete the activation process.

  Activation and registration of a Microsoft product
  http://support.Microsoft.com/?kbid=326851
  Windows activation: (888) 571-2048
  (888) 725-1047 or 800-936-5700

  -Product key of letters and numbers-

  Not confused the letter B with the number 8, the letter Q with the letter O.
  the letter G and the number 6.

  A, E, I, O and u are not used.

  ----------------------------  Alternatives -------------------------------------

  To enable the use of the phone

  1. open Activation of Windows by clicking on the Start button, right click on computer, clicking Properties.
  then by clicking on activate Windows now. ?

  2. click on show me other ways to activate.

  3 type your Windows 7 product key, and then click Next.

  4. click on use the automated telephone and then click Next.
  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  5. click on the location nearest you from the drop-down list, and then click Next.

  6. call one of the available phone numbers listed. An automated system will guide you through the activation process.

  7. When prompted, enter the installation ID that is listed on your screen in your phone keypad.

  8 Note the confirmation ID the phone system gives you.

  9. under the terms of step 3, type the confirmation ID in the space provided, click Next, and then follow the instructions.

  10. If the activation is not successful, stay on the line to be transferred to a product activation agent who can help you.

  How to contact a Microsoft Product Activation Center by phone
  http://support.Microsoft.com/kb/950929

  Microsoft Activation centers worldwide telephone numbers:
  http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
  (This site is for activating Volume License, but if you call, they will help you)

  The phone number is not working:
  Microsoft Worldwide contacts: http://www.microsoft.com/worldwide/default.aspx

  Learn about Activation:
  http://TechNet.Microsoft.com/en-us/library/ff793423.aspx

  J W Stuart: http://www.pagestart.com

• "This copy of Windows is not genuine" that's what says my computer, what should I do?

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi ose431,

  1. When you receive the error message?

  2. did you of recent changes on the computer?

  3. What is the version of Windows installed on the computer?

  Usually, this would happen if the copy of Windows is not activated.

  I suggest that you check and activate the copy of Windows.

  Activating Windows: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/activating-Windows-frequently-asked-questions

  Description of the behavior of reduced functionality in Windows Vista mode

  http://support.Microsoft.com/kb/925582

  Error message when you try to activate Windows Vista: "an error has occurred."

  http://support.Microsoft.com/kb/931276

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.