After that the facility asked me a serial number! I have received no serial number!

Hello, I downloaded the CC and Muse, on my Macbook Pro, after that install asked me a serial number! I have received no serial number! Just got a thank you email and explaining the first steps to take, but not the serial number and cannot ultilizar Adobe Muse! Already tried all of the alternatives that the site offers for troubleshooting and pages are always available!

Hello

As you confirmed Muse request the serial number at the launch. Most of the time this happens because of Hosts file on the computer.

Please go ahead and rename the hosts file on your computer and you should be all set. Here are the steps for MAC and Windows.

Windows:

1. navigate to the following location.  C:\Windows\system32\drivers\etc

2. rename the "Hosts" file to "hostsold".

3 restart Muse and sign in using your Adobe ID, you should be all set.

MAC:

1. go in the Finder > go > go to folder

2. type / etc and press return

3 Rename the "Hosts" file to "hostsold".

4 restart Muse and sign with your Adobe ID, you should be all set.

Concerning

Vivek

Tags: Adobe Muse

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