After the installation of the new black ink cartridge, my pictures are distorted

After installing a new black ink cartridge, my pictures are distorted

Hello

I suggest you to contact HP for further assistance regarding this issue.
http://WWW8.HP.com/us/en/support-drivers.html

Tags: Windows

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    You mentioned that you are using a Mac running OS X 10.5 Leopard or more. The HP all-in-one OfficeJet Pro 8720 printer is only compatible with Mac OS X 10.7 Lion or later.

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    Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

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  • HP Photo Smart Printer 6520 will not be printed in the new HP ink cartridge black

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    Hi @lllloljiojio

    I suggest you call the HP support by phone no matter whether in or out of warranty you may need a replacement printer.

    The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

    What is going on, I would advise against using this cartridge now that it has been soaked in water.

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  • Photosmart 5514: Photosmart 5514 - new black ink cartridge will not print

    I just replaced all 4 ink cartridges (new cartridges of HP).  Each color prints fine except the black.  Not a spot of ink is crossing.  I removed, checked and reinsert the cartridge several times.  I check the contacts, clean them by following the instructions in the troubleshooting guide.  I've run the cleanup tool and quality report several times each.  Still nothing.  The printer is only a couple of years, out of warranty, but I don't have any problems with it so far.  Is there anything else I can try before I have to throw this printer?

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    On the touch screen of the printer, go to Setup, then Preferences.  Do scroll to the chip in cartridge information and change it to Off.  Now my black ink prints!

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  • HP Photosmart Premium Fax all-in-One Printer-C309a-new black ink cartridge will not print

    I just installed a new black cartridge (made by HP) what print quality became poor in the middle of a job.  He completed the job just fine, but when I tried to print later, the parts of the document that are in color/black and white will be printed.  Black is simply absent from the document.  the level of supply shows as thin and all the diagnostics indicate that there is no probem.  I have not received the error messages.  I tried to turn the printer power switch.  I tried to clean the print heads.  I tried to uninstall & reinstall the cartridge.  I do not have the black cartridges extra to try to see if that does not solve the problem, but as stated above, it worked at first.  I have just printed on ordinary regular white printer paper.  I tried all the relevant measures in the troubleshooting document of poor mailed print quality HP elsewhere on this page.  nothing worked!  another post mentioned someone resetting the printer, but did not say how it was done.  any ideas on a solution? Thank you!

    To reset the printer, follow these steps:

    While the unit is turned on, remove the power cord at the back of the printer. Wait at least 30 seconds, then plug the power cord to the back of the printer, then turn on the device. That will complement a power reset.

    Now, lack of black printing can be the result of a number of things. If it's only missing say when printing from Word, then print settings in Word are set to grayscale only (or something similar) which would exclude the black cartridge. If all programs, so it's either the main print in grayscale settings only the value or the cartridge/print head is blocked to the top/Sales. If this isn't the print settings, then create a report of print quality and follow the steps described in this document:

    http://support.HP.com/us-en/document/c01624986

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    I have the same problem, what the hell is going on. I have tried everything, even went back to the Shop 3 times and exchange the cartridge, still no luck.  Something must happen with HP. I'm so frustrated. Now thinking of buying a new printer.

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    You can try to reset your printer by following the link below.

    Mac OS X: How do to reset the printing system - Apple Support

    It will be useful.

    ~ Mohit

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