After the new installation Pro 8 do not have the Option to download/install Windows 8.1

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• After a new installation of OSX Lion, I want to reinstall my firefox sync preferences. I saved my key before clening the computer, but not firefox indicates that the key is incorrect. Any ideas would be most appreciated!

  After a new installation of OSX Lion, I want to reinstall my firefox sync preferences. I saved my key before clening the computer, but not firefox indicates that the key is incorrect. Any ideas would be most appreciated!

  Try typing the key to recovery without 5 dashes.

• can not turn on power windows firewall after the expiry of pre-installed McAfee

  Hi, I can't turn on the power windows firewall after the expiry of pre-installed McAfee, first issue of w / this time.

  New pc, Lenovo Win 7 Professional.

  Thank you; Ricky

  Did you uninstall McAfee?  If not do it first and then try to use the windows firewall.
  If still a problem, run the McAfee available here - cleaning tool
  http://service.McAfee.com/FAQDocument.aspx?ID=TS101331

• I bought the Adobe Photoshop CS5 and Lightroom 3 on a CD. However, I now have a 3 Surface Pro who does not have a CD player. Please give me a way for software downloaded from the internet. Thank you.

  I bought the Adobe Photoshop CS5 and Lightroom 3 on a CD. However, I now have a 3 Surface Pro who does not have a CD player. Please give me a way for software downloaded from the internet. Thank you.

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  IF Windows 10 read below

  Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

  -In addition, only CURRENT products will be tested and updated for compatibility with Windows 10

  - so if you have an older program, update you to Windows 10 at YOUR risk of problems

  -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

  -IF not, Details of the message from the error messages and a person may be able to help (just not Adobe)

  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

  -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

  - or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions... said FULL yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

• Is - it possible to get an adobe Acrobat 6.0 installation pro file if you have misplaced the installation disc?

  Is - it possible to get an adobe Acrobat 6.0 installation pro file if you have misplaced the installation disc?  I need to fix the software on my computer.

  Hi Levi,

  I'm sorry to inform you that Adobe Acrobat 6.0 Pro is an outdated version, it does not support Adobe & the download link no longer exists.

  Kind regards

  Nicos

• I have Photoshop CS5 in my old Macbook (2007) and want to have it in my new Macbook Pro (2012).  What is ways options to get it in the new?

  I have Photoshop CS5 in my old Macbook (2007) and want to have it in my new Macbook Pro (2012).  What is ways options to get it in the new?

  You can download CS 5 below the link:

  https://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html

  Just in case, if you get an error when installing CS 5 as Setup is damaged, you shud eject a disc, see link below:

  https://forums.Adobe.com/thread/2003455

• I bought CS5 on a CD for a long time for my windows 7 PC and I now want to put on my new iMac Yosemite that does not have a CD player running. Can I download it from adobe or from the app store and use my original serial number?

  I bought CS5 on a CD for a long time for my windows 7 PC and I now want to put on my new iMac Yosemite that does not have a CD player running. Can I download it from adobe or from the app store and use my original serial number?

  You can use it only on a Win computer. If you had CS6, you could do a platform Exchange but not with CS5. Here are the details of the exchanges of the platform:

  Exchange a product for a different version of the language or platform

• I try to install Lightroom 4 on a new machine, but the media are hosted by Adobe.  I can see my license number but do not see the option for download.  Y at - it a link to the downloads for this media on the Web site?  It does not appear in my one Adobe

  I try to install Lightroom 4 on a new machine, but the media are hosted by Adobe.  I can see my license number but do not see the option for download.  Y at - it a link to the downloads for this media on the Web site?  It does not appear in my Adobe account.

  Adobe - Lightroom: For Windows

  Adobe - Lightroom: For Macintosh

  Mylenium

• Hello!   I downloaded the new lightroom CC but may not have to start up on my PC uninstalled and downloaded two times.

  Hello!

  I downloaded the new lightroom CC but may not have to start up on my PC uninstalled and downloaded two times.

  does not, unfortunately,

  Just to be on Adobe support via their webchat. Logging out of the creative cloud App, then connect again authorized the problem for me - Lightroom is now launched.

• Currently, I run the design and the Web Premium CS6 on a first generation MacBook Air and want to buy a new MacBook Pro. How will I know if I can install my programs on the new Adobe computer? Because I know that there is some sort of limit.

  Currently, I run the design and the Web Premium CS6 on a first generation MacBook Air and want to buy a new MacBook Pro. How will I know if I can install my programs on the new Adobe computer? Because I know that there is some sort of limit.

  Also, I had to install the software twice on my computer before because I had to restart the computer. I don't know if this affects the limit.

  You are allowed to have two facilities activated, so it shouldn't be a problem with facilities to work on both machines.  If by chance you somehow tied up two activations for a machine you can have Adobe support help solve this cat thrue.

  Serial number and activation support (non - CC) chat

  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• The windows 10 ISO file will still work to upgrade my computer to Windows 7 after the date limit to install the free version?

  Original title: upgrade Windows 10

  I made an iso file for windows 10. I am waiting to upgrade until all the bugs are being developed. My question is: will the iso file of windows 10 still work to upgrade my computer to windows 7 after the date limit to install the free version?

  The ISO will work after the date limit, but you can buy Windows 10 after the date limit, if you don't improve and activate it before that date.

  Windows 10 is delivered as a service:

  Windows July 10 release - build 10240

  Windows Update 10 November - build 10586 (with many updates depuis.13,.29,. 36)

  If you want to take advantage of the free offer, you must do so before July 29, 2016.

  If you the newer versions are released before then, you can always download and install when it becomes available.

  You could also install it now then download updates via Windows Update as soon as they are available.

  Task of pre-required

  When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

  • How to back up and restore your files manually
  • How to free up disk space in Windows
  • How to: 10 tips before installing Windows 10
  • How to: determine if a device application or hardware is compatible with Windows 10
  • Will remain the documents and applications, or install app must

  then

  • How to download official Windows 10 ISO files
  • How to: upgrade previous versions of Windows using the file ISO for Windows 10

  then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader).
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).

• I got a message that my Windows 7 is not genuine. What steps to follow to format the hard drive and install Windows 7 Home Premium 64 Bit?

  I took my office for repairs after that my motherboard has given. I did an upgrade and the repairman had my re - installed Windows. I know evil to fix my Internet security software and discovered a list of other problems with missing or corrupt files. After inspecting my system, I discovered that the repairman installed Windows with a product key is counterfeit.

  I have my legitimate Windows 7 Home premium disc and product key. How to re - install Windows 7, because windows fitted by repairer are Home Premium 32 Bit, and Windows I have are Home Premium 64 Bit.
  I would like to do a full install of Windows, I backed up all my data and have all the product keys of software installed on my desktop. What steps to follow to format the hard drive and install Windows 7 Home Premium 64 Bit?

  Boot from the DVD 64 bit Windows 7

  To learn how to change your BIOS options to boot from the DVD drive, the following tutorial:

  http://notebooks.com/2011/05/05/How-to-load-BIOS-and-change-boot-configuration/

  Click Install now

  Accept the license agreement

  When the option is displayed to select a type of installation, click (Custom advanced)

  Click on drive Options

  Select the disc/s click on Delete

  Click new

  Click on apply

  Click OK

  Click Format, and then click next to proceed with the installation

  Skip entering your product key Windows 7 and complete the installation.

  When you reach the desktop, click Start, right-click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click the link x days before activation.

  Click on the link that says: "show me other ways to activate.

  Enter the product key

  Click next

  Select the Activation of the phone

  Click Next when you enter your key page

  Select your country

  Click Next, call the number listed

  Be sure to explain your situation to the Appeals Officer.

  Provide the installation generated when ID requested by the call agent

  They give a confirmation ID in return, enter it

  Click next to complete the activation.

  If you have problems, use the phone activation:

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• I installed a new hard drive for my dell Inspiron 1525 and try to install windows 7. He asks me to install the driver. How to do it

  I installed a new hard drive for my dell Inspiron 1525 and try to install windows 7. He asks me to install the driver. How to do it

  Using the Dell recovery disks to reinstall?

  The origonal drive failed?

  If you are using a real MS win dvd during the first part of the installation it can not find a drive or ask a driver, then the driver is obtained from Dell, specific to your model, its likely the driver sata, you need to download to say a USB and then point to this file when the installation application the third-party driver.

• I had to pay for adobe lightroom for may 2015.  Yet, I have to install the software because I knew I was getting a computer.  Now I have a computer and it's not even give me the option to download the software.  What should I do?

  Paid for the software of adobe lightroom since last May.  Just got a new computer and it is not giving me the option to download without paying again for her.  It's showing my payment history, and what I have... just does not give me the option to download... Please help!

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  .

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Already purchased music does not give me the option to download

  Bought the songs awhile back, they may not appear in the history of my purchase, but when I search on the itunes store, it says 'buy' and does not give me the option to download. I bought like 350 songs and now I can only download 150 of them, only, this has started to happen after I started the free 90 day trial of apple's music, which has since expired.

  Help! I want my music back.

  They do not show in the tab purchased in the app Store on your phone for redownloading iTunes and iTunes from your computer section (click on your name / icon to the top right of iTunes then click purchased on the popup)? If they don't then check if you have hidden the cloud: mask and unmask purchases iTunes or iBooks on your Mac or PC - Apple support.