After the removal of virus, lost images and music

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• lost product key and can not access computer - after the removal of virus; Then restart laptop that has requested that the product key

  I removed the virus using malbytes and AVG. I was invited to restart the laptop in order to remove the virus.  When restarting a laptop that asked that the product key, the problem is that I have lost. Can anyone suggest anything?

  I removed the virus using malbytes and AVG. I was invited to restart the laptop in order to remove the virus.  When restarting a laptop that asked that the product key, the problem is that I have lost. Can anyone suggest anything?

  Probably what you see is a fake windows alert activation. Please read the article on the link below to see if it applies to you.

  http://www.bleepingcomputer.com/virus-removal/remove-fake-Windows-activation

• XP desktop icons missing after the removal of virus

  The computer will not show Task manager disabled by the administrator.  The virus has been removed by the technology Office Depot, but the desktop icons are missing and the Task Manager is not yet 'feature.  There is no bottom task bar either.

  Hi CairoS22,
   
  Follow the steps listed in the articles given below to resolve this issue:
   
  After the Windows Logo appears or after you log in to Windows, a Windows XP computer cannot display the wallpaper, a black screen or a blue screen
   
  Your desktop icons are missing in Windows XP

• After the removal of viruses, I have no internet access. Only "absorbing IP" or "renewal IP", nothing els.

  I have windows XP, I had to remove a virus from the Dell XPS. After that, I can't connect to the internet. Either with a wireless connection to the router or a straight cable to the router. All I have is that I can't renew or obtain an IP address. I ran WinsockXP, LSPfix, nothing. I fixed my HOSTS file.

  Nothing.

  Help!

  This is not unusual.  Your best bet, in my opiniojn, is to backup all your data, and then reinstall Windows properly.

• Cannot depend on Windows Firewall after the removal of virus.

  I've removed a virus, but cannot enable Windows Firewall.  The error is "due to a problem not identified, Windows cannot display Windows Firewall settings"

  @Tricky300 good advice

  @krw006

  Each of the variations of the sirefef are extremely wicked him force more often you to reinstall Windows. The reason is that changes made to the file system is usually bad. I'll be happy to try to help you to see if we can get the system to its original state by removing the malware. Unfortunately, the problem is that the file system become corrupt you remove malware. This can often leave you with a computer that won't start plu.

  I would like first of all for you to get all your personal data off your computer. You have an external hard drive, cd/dvd disc or a disc thumb/flash that you can put your personal data for backup? In the affirmative, please download the data.

  Finally, I would like to know how you want to move forward. As stated, I can help to see if we can remove malware or I can help you format the drive and reinstall Windows. Of course, this assumes you have a Windows disc or another recovery option.

• Cannot open programs after the removal of virus to the AVG Virus Vault and rebooted.

  Hi, I have AVG 2011 Free Edition and when I had a virus, AVG it is removed from the quarantine. He then told me to restart the computer to finish. So I restarted and I noticed that the programs which usually start up when I turn on the computer start (like AIM and others). In addition, when I try to open a program for example Firefox, it tells me to choose a program to open the file. It's really annoying and it won't let me choose a default program to open a specific file. Thank you all for the help!

  You have system restore before you have been affected by the virus?

  http://bertk.MVPs.org/index.html

• Problem with Windows Update after the removal of Virus

  My operating system is Win Vista 32 bit, had some virus closed my windows updates, have a view of the white page. Checked that my services and win update is in automatic mode has started, so I don't know why my updater gives me a red x saying windows updater is turned off.  Any suggestions?

  [Original title: Windows Update]

  https://answers.Microsoft.com/en-us/protect/Forum/protect_other-protect_scanning/problem-with-Windows-Update-after-removing-virus/3a8dd279-2732-4693-88bf-f5cea4afca96>

  It makes more sense. How to reset the Windows Update components?

  Yet, as indicated in The ball , the search results links do not work. I also used several browsers and DuckDuckGo. Maybe it's because the Windows Update Agent was changed some time ago and the article is no longer valid.

  EDIT: If the OP is also struggling to access the link I suggest using repair Windows updates available from tweaking.com. I suggest also using the Registry backup of the same author before hand.

  Repair the Windows updates

  http://www.tweaking.com/content/page/repair_windows_updates.html

  Registry backup
  http://www.tweaking.com/content/page/registry_backup.html

  I hope this helps.

• Windows Firewall service does not start after the removal of Virus

  Hello

  I believe that my son's computer has been infected with the Trojan.Agent.Ed virus.  I managed to remove it (from different folders in AppData), but a few vestiges remain of course.  The windows firewall service does not start - it throws an exception to access denied on startup and when I try to start the service manually.
  I tried to run the Sysinternals Process Monitor to display all events ACCESS DENIED and checked the permissions on the key to registry MpsSvc in HKLM\System\CurrentControlSet\services and compared to a corresponding Windows 7 machine.  I've even exported the key MpsSvc and sous-branches of the laptop in good health and tried to import into a failure, but the import does not seem to occur, even if it gives a message "imported".
  I also tried the troubleshooting of Windows Firewall that confusedly says:
  "Windows could not start the Windows Firewall... Not fixed
  "Set permissions for the registry keys involved"... succeeded
  "Windows Firewall service is not started. Not fixed
  "Starting the Firewall Service"... succeeded
  Any ideas would be most appreciated.
  Thank you.

  It seems that I solved the problem by running this:

  http://KB.ESET.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe
  that I found in a post on this thread:
  http://social.technet.Microsoft.com/forums/Windows/en-us/5366225a-46e7-4D6C-A389-8bd18a5c3aad/Windows-Firewall-damaged-by-Windows-7-antivirus-2012?Forum=w7itprosecurity

• XP Pro shortcuts do not work after the removal of virus

  had a virus (XP Internet Security 2011), cleaned and ran cc cleaner - now the shortcuts don't work unless I right click to uncheck the option «protect data...» "under the currently logged-on user account, or choose 'run as administrator '.

  Also if I open Control Panel I can not open all programs-ex firewall windows etc.

  I saved the front register CC Cleaner cleaned but restore it makes no difference. Try and find the XP Media and attempt a repair. All this before and know a correction that could save me a lot of time?

  Any suggestions would be greatly appreciated!

  Hi John,.

  You can then create a new profile for the user by the listed method: http://support.microsoft.com/kb/279783

  and copy the data using the index method: http://support.microsoft.com/kb/811151

  When you sign in as an administrator, you can rename your existing profile

  C:\Document and settings\

  Rename as desired. Now restart your pc and you connect with your normal login account.

  It will recreate a user profile with the same identifier. Now refer http://support.microsoft.com/kb/811151 and copy data from the renamed account of this new profile, would be easy.

  I hope this helps.

• No sound after the removal of Norton and Mcaffe installation

  No sound after the removal of Norton and Mcaffe installation

  Most often when a device does not work, it is because the driver is damaged. Re-install a new copy should help

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/   (also works on Windows 8)

• After the attack of virus cannot activate Windows Firewall

  Something has attacked our copmputer. We have done several virus scans to correct the problem, but we cannot yet turn on the firewall on, what can be the problem?

  Hello

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and use scanners online and other methods.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  AdwCleaner
  http://www.bleepingcomputer.com/download/adwcleaner/
  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Scan online ESET
  http://www.eset.com/onlinescan/

  Scan Kaspersky online
  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ======================================

  If necessary AFTER THAT you are sure that the machine is clean of any malware.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• The Remote option for matching seems to have disappeared (file/devices/Remote). This discovered after the last updated at 12.4 and Remote app would not work. Suggestions?

  The Remote for iPhone & Remote app matching option seems to have disappeared (file/devices/Remote). This discovered after the last updated at 12.4 and Remote app would not work. Suggestions?

  Fixed. I removed the Remote, reloaded app to my iPhone and then reinstated the info Apple ID and password in the app all connected immediately. The 'Remote' option is not always present under file/devices/Remote, but everything works well at this point.

• Firefox continues to run even after the release in Manager Windows tasks and has about as much memory to affect other applications

  Firefox continues to run even after the release in Manager Windows tasks and has about as much memory to affect other applications. Firefox.exe must be completed manually in Windows Task Manager. Is there a software patch that will force the release of memory and all the resources of the computer that was using Firefox, when it is finished?

  This has happened

  A few times a week

  == I see only the program in the Manager of tasks over the past months but the problem could took place for more

  See this:
  https://support.Mozilla.com/en-us/KB/Firefox+hangs#Hang_at_exit

• After the new installation of hard drive and a reinstall of Windows XP on I: function used Drive, Windows Update

  After the new installation of hard drive and a reinstallation of Windows XP I: Drive, Windows Update continually responds with: "Files required to use Windows Update are longer registered or installed on your computer" by clicking on the option to register or reinstall results by bike to the same error.

  Hi TedWie,

  Windows update no longer works for systems with SP2 or less. To check your systems service pack level, click on Start, run and typeWinver in the Run dialog box. If your system does not already have Windows XP SP3 installed, download and install XP SP3 from the link below. (Ignore warnings about professionals of computing and network facilities).

  Windows XP SP3.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=24

  Windows XP SP2. (According to THE level of SP)

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=28

  Note:
  If your system has a Processor AMD, download and install before installation of the SP3 of XP, theUpgrade utility Microsoft for processors not intel

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?CC=UK&LC=en&softwareitem=PV-60484-2

  If you encounter problems installing XP SP3, you can refer to the procedure described in the link below to resolve an installation failure.

  How to troubleshoot a SP3 Installation fails.

  http://support.Microsoft.com/kb/950718

  Let us know if this solves the problem.

• After the connection to my computer today and to go to YouTube, I get this error message on my screen: "Microsoft Visual C++ Runtime Library error - failure of the Assertion.

  After the connection to my computer today and to go to Youtube, I get this error message on my screen.

  The assertion failed!

  Program:...
  File: common\npn_gate.ccp
  Online: 267

  Expression: pPluginShim

  I try to press abandonment and try again but nothing happen.

  Hi Shadwik,

  Thanks for the reply.
  I did as you said. It has been effective. But only to play the first video clip on youtube. With the next video, the error appeared again. I looked at the programs and saw the customer to be automatically updated to 11.3 flash...
  After that I tried to read a music video by realplajer and who has a problem too. by seeking out them in true originator, I founded there a conflict with the 1.3 flash payer... and disabling the Web download & recording of Realplayer was the solution finally.
  After that my PC works fine.