After the system restore, the icons do not show on the desktop. How can I fix it?

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• I have the creative cloud (Photoshop and Lightroom) in my computer, but I had a problem of invoice, and because of that, I had to do, the association again change the registered credit card. But when I click to download shows error 82. How can I fix it

  I have the creative cloud (Photoshop and Lightroom) in my computer, but I had a problem of invoice, and because of that, I had to do, the association again change the registered credit card. But when I click to download shows error 82. How can I fix it?

  check your account and confirm your adobe, Adobe ID id

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• When I hit 'send' she refuses, saying that the email I just wrote is "spam." It is NOT, I need to send, how can I fix this problem?

  Not always, but often, the program thinks my own email, that I just wrote, is spam. Often, it is a response to an email sent to me and sometimes, if they have an image in the signature line, and I remove their image of my answer, it will send very well (I can leave the rest of what they wrote, and remove only the image of the signature line). Or sometimes, if I finish the first attempt and try a new message or a new response, then it works...

  But sometimes, nothing I will not convince the program that my OWN email that I want to send is NOT spam! The person I send to is EXPECTING and he waits! Why he won't send? Why he thinks I'm send spam?

  I looked at my server settings, but I have no idea what it would be under.

  How can I fix it? I NEVER send spam, I need this problem is solved so that it DOESN'T happen. Thanks for any help.

  The mail server responded:

  As indicated in the error message, it's from the server. Thunderbird has nothing to do with it. You will need to talk to your email provider why they mark your message as spam.

• My counter top is not allow me to edit the document that I saved. I use Window 8.1.  Whenever I have change the document and try to save, it appears not SAVE SAVE AS.  How can I fix?

  I'm working on a tax Organizer.  I have change the hit RECORD, but always SAVE document under appears and makes me choose the original and other files to choose.  How can I fix this?  I just like to be able to SAVE my change.

  Hi ju-chanf57837259,

  Please uncheck 'Show online storage when you save files' to ' Edit > Preferences > General '.

  Let me know if it helps.

  Kind regards

  Meenakshi

• The sign @ arrives with the ' button and the "comes up with the 2 - How can I fix?"

  The @ sign with the ' key and the 'types of sign with button 2.  How can I fix?

  It looks like your dad keybaord was put at the disposal of the UK.  This can happen if you accidnetally you press a special combination keys that been implemented as the means of getting that deliberately.  Here's what to do: -.

  1 go to Control Panel, region & language, keyboards & languages, Change keyboards, general tab, select the correct keyboard in your area * if isn't one already shown [click on Properties... to see a preview of the keyboard layout] or click Add... & Select a new keyboard from the list [while you are in the list, click on the Preview button to see a preview]. When you have finished adding a new keyboard, move it to the top of the list using the buttons on the dialog box.

  [* The region for which the keyboard was made and for which its route has been set.  [I understand that there is a "US International keyboard" who suffers from this confusion between change quite easily, unless you have a need for special versatility, choose a keyboard layout United States specific instead if you find that this is what has been implemented on your system]

  2 then go into Control Panel, region & language, keyboards & languages, Change keyboards, tab bar of language and, if you regularly change the language settings, make the hidden language bar.

  3 then go to Control Panel, region & language, keyboards & languages, change keyboard, tab Advanced key settings where you can see the shortcut key sequence that could you have this problem by chance. You will also see the change key sequence that you may want to change by clicking on the button change the key sequence and affecting the switch input language & keyboard Switch not [when I changed them, I had to set not to switch input language and accept the change, then return to the dialog box set not to switch keyboard configuration].

• Some junk mail I receive should NOT go to spam.  How can I fix this?

  I have an iMAC.  Some mail goes in junk mail, which should not be undesirable.  How can I fix this?

  control-click or right-click on the message and select Mark as "not junk".

• When someone calls me via Facebook chat, I can hear and see them, they can see me, but NOT to hear me. How can I fix it

  My brother and I are both on Facebook.  Last night, he used the video chat call.  I could see and hear. He could see me. but NOT to hear me.  How can I solve this problem.  My speakers were at the time.  Is there something else I have to do so that he can hear me?

  Hi Camgran,

  Thanks for posting in the Forum the Microsoft community.

  From the description, it seems that you have a problem with the appeal hearing problem video chat via Facebook.

  To better understand the question, please answer the following questions:

  1. is the Facebook-specific question?

  2. what browser do you use?

  3. What is the brand and model of the computer?

  4. have you made changes on the computer before this problem?

  5. are you able to hear the sound from the speakers?

  6. using a stand-alone microphone? Or a headset with external speakers?

  Check if the microphone is set as the default value under Speaker settings:

  http://support.Microsoft.com/kb/935309?WA=wsignin1.0

  Reference: How is the volume of the Microphone.

  Come back with more information to help you better.

• I can't get Firefox to load my comcast e-mail. I can browse the web using firefox, but it does not load my emails. How can I fix it?

  I have a Mac, and I use Firefox for years. Recently, I started having problems loading my emails from Comcast when I use Firefox. I am able to load my mail using yahoo and safari... but not on Firefox. Can I do to solve this problem? I tried to reset firefox several times... at first, it seemed to solve the problem, and then after the first 5 minutes, it was back to my emails does not. So I uninstalled firefox and reinstalled... but no luck in fixing the problem. Any ideas?

  try to clear your cache and cookies to see if that solves the problem. Incase it doesn't work, then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

  Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete the other files of cookie present as cookies.sqlite - journal in the Firefox profile folder where the cookies.sqlite file has been corrupted.

  Start Firefox in Mode safe to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

• When turning on my computer, the screen is black and I can see only the cursor, how can I fix it? Help, please.

  I think I have a virus or a virus that I was invited then in a different line of pop ups for unwanted ads and many ads of anti-virus indicating that I had the virus.  Last night my computer worked but when I turned on the screen shows my windows option then turns black with only the cursor visible.  I can access the Task Manager by simultaneously pressing Ctrl-alt-delete, but I'm not too handy with computers.  Any help would be greatly appreciated.

  Thank you.

  Sandra

  If you can open the Task Manager try to manually open the desktop computer

  In the list of running tasks, type "explorer" (without the quotes) and run it.

  Which starts the desktop computer?

  If not boot in safe mode and try to load a restore point from before you had the problem.

• When we uploaded our digital photos to the computer, the images were accidentally loaded on the desktop, how can cancel us it?

  How can I down 230 photos my office? I need the latter in a file - not on the desk

  Hello

  Thank you for writing to Microsoft Communities.

  I suggest you follow the steps mentioned below, that would help you to remove all the photos in the office.

  a. Select all the photos on the desktop, right click and then click on cut.

  b. open the location where you want to store the copy.

  c. right click on an empty space within the location and then click Paste. The copy of the original file is now stored in the new location.

  Future prospects for more questions

• My firewll turns off and I have to go put on all the time how can I fix the itf

  Firewall current and must be rebooted how can I do to stay on

  Hi karnak72,

  ·         You did changes to the computer before the show?

  ·         Which antivirus program is installed on the computer?

  Method 1: Some suites of security software disable Windows default firewall.  Check if there are all these parameters in the program installed on your computer.

  Method 2: Run the following tool Fixit.

  Diagnose and automatically fix problems of Windows Firewall service

• Since I upgraded to FF 41 X, my "page current bookmark" in firefox does not work... How can I fix it

  No detail... it has just stopped working

  You blew the 40 Firefox? This could be a problem with your add-on IE Tab - details of your Question > more system Details shows a plugin IE Tab then, probably, you have an IE Tab extension. Try to disable them.

  Recent discussions on this problem of Firefox 40 days:

  • Double click on the 'star' to your Favorites is no longer shows the menu tag and categorize. How can I get that back?
  • Bookmarks will not save

  If you are not familiar with the page modules, you can open it using either:

  • CTRL + SHIFT + a
  • "3-bar" menu button (or tools) > Add-ons

  In the left column, click on Plugins and configure the plugin IE Tab 'never enable '.

  In the left column, click Extensions. Then disable (or remove) any extension IE Tab and nothing else not essential or unrecognized.

  Often, a link will appear above at least an extension disabled/removed to restart Firefox. You can complete your work on the tab and click one of the links in the last step.

  Who help me?

• one photobucket click does not work in firefox. How can I fix this?

  When I click on the photo in the album to make it full size that I can not use the click function to copy the links when I use Firefox. Click present works in Internet Explorer, but not Firefox. Is there any kind of fix for this? I would rather use Firefox than IE.

  I am slapping my forehead for not checking your plugin list. Yes, Shockwave Flash is either disabled (value "never activate" on the addons page) or completely missing.

  You can already have run it now, but just in case.

  You can open the page modules using either:

  • CTRL + SHIFT + a
  • Firefox orange (or the Tools menu) button > Add ons

  In the left column, click on Plugins. If the Flash is set to off, it will be at the bottom. If you don't set it always turn on, it may be too old.

  To install a recent version, you can visit: http://get.adobe.com/flashplayer (be sure to uncheck all the unwanted extras).

  I hope it works!

• MY MOUSEPAD MOUSE/TRACKPAD NOT WORKING DO NOT. MAYBE DISABLED. HOW CAN I FIX IT?

  is there a way to fix this

  Hi Kimberly,

  The best place to start is to contact technical support for your computer manufacturer or the mouse/trackpad carpet if it is separate.  They will probably ask you update the drivers/firmware/software applicable to the unit at first (which is what you need to do if you decide not to get their support - but they are the ones who can help you better and the fix can be much easier).

  I'm moving this to the hardware subforum generic because I don't know your OS, or anything on the device or computer - but experts, should be even more fun to help you if the above does not work (but it should and is the best first choice).

  Good luck!

  Kosh

• My copy of Firefox (currently 15.0.1) is updated automatically but did not, so since August 2012, how can I fix?

  The "Restart to update" button shows and did a restart, but there is no update.
  I checked under 'OPTIONS': in the section "Advanced" tab Update 'automatically install"is selected. "Warn me if this turns off modules" & "Use a background service to install updates" is both checked.
  I can download and install the latest version of Firefox, but how can I automatically keep it up-to-date?

  Hello
  Thank you. That would explain it.
  When I migrated to Windows 7 was also when I first set up a separate account with a regular account for use "on a daily basis.
  Which is when the automatic update has stopped!
  Thanks again.

• Message in the event viewer running XP Pro with SP3 get following: 7026 ID: start system or boot start drivers following could not load: nvatabus nvraid. How can I fix it?

  Get the following in the Event Viewer error message have had this message for quite some time

  ID 7026: boot start or system start following

  driver (s) failed to load: nvatabus nvraid. How do I

  This difficulty?  I am running XP Pro SP3. Would appreciate any help in this matter.

  Hello

  · What is the number and the model of the computer?

  · Remember the recent changes on the previous computer o the question?

  The problem is related to the display driver installed on the computer.

  Check the status of the card/video display adapter installed on your computer.

  a. click on start

  b. click Run, in the Run dialog box type devmgmt.msc

  (c) in the Device Manager window, look for the screen reader and expand the drive, double-click the sub element to check if an error message or error code is listed.

  See the links below: http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows+Operating+System&ProdVer=5.2&EvtID=7026&EvtSrc=Service+Control+Manager&LCID=1033

  How to manage devices in Windows XP: http://support.microsoft.com/kb/283658