After the system starts. I get the error message; "" Unable to start Bluetooth stack service "from BTTray.

After the system starts. I get the error message; "" Unable to start Bluetooth stack service "from BTTray.

Pls I need help to resolve this error message.

Concerning

Unfortunately, this model laptop has a Broadcom bluetooth device or a device of Atheros.

Try to install the Atheros driver first because it is more common.  If it isn't an Atheros card, Setup HP rejects the update indicating no match of material.

If this isn't Atheros, install the Broadcom bluetooth driver.

Here is the page of the driver for your laptop and Windows 7 64-bit.

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=5218666#n311

Bluetooth drivers are in the category network drivers.

Let me know what happens.

Tags: Notebooks

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