After the update automatic, could not load desktop under the screen turns off after logon

Original title: computer running Windows 8 will not correctly restart after automatic updates & close

I have Windows 8 my computer does not start correctly after it has automatically closed for the automatic updates last night. When I turn on the computer I can connect as user, however once I do it says welcome and the screen turns white. The only thing visible is the cursor if I move the mouse. There is no Apps and I can't get to my desk or anything else. I tried to restart again and press F8 and nothing. However, I can bring up the Task Manager, but that's all. Help, please.

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Hi Patricia,

I understand that you get a black screen after that it was closed automatically for automatic updates. It might be difficult when things don't work the way it should be on your computer. This problem might have occurred because of the conflicted with the system files update or could be a problem with the display card drivers may be due to the virus/malware infection.

Many users complain about the issue with a black screen to logon Windows. Microsoft has not yet determined the exact cause of this problem.

However; I suggest you to please follow the steps suggested by Scott Atk began August 30, 2014 in the following link and check if this can help:

http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-performance/black-screen-when-logging-into-Windows-80-or/93bb4530-C31C-4a2d-91e6-7ec2fc420379

Please answer us on the State of the question to help you further.

Tags: Windows

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