After the upgrade to Firefox 5, I get a message: "Firefox is currently in offline mode and cannot browse the Web." IE 9 connects to the web without problem. Suggestions?

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• When downloading to the surface (either paid or free app), I get a message error that aays 'something has happened and cannot be downloaded to your purchase.

  My account info seems correct and cc Info

  My account info seems correct and cc Info

  Hello davejoyce,

  It could be that pending Windows updates are in interference. Try this:

  On the home screen in the upper right corner, select your user name. Select disconnect. Sweeping an inch or so to the lock screen, in the lower right corner select the power symbol (the circle with the line from the top). Select stop.

  At this point, your PC RT will be probably said it configures updates and do not turn it off, let this run, the RT PC will be stopped when the configuration is complete. Reboot and login, I hope that the issue will be resolved.

  Let us know if this solves the problem, I hope for it!

• Hello! I've upgraded to Firefox 20. When I turned on private browsing, I can't find. Please notify. Thank you!

  Hello! I've upgraded to Firefox 20. When I turned on private browsing, I can't find. Please notify. Thank you!

  Thanks for your response! Strange, I can look through the title bar but not the search box. In safe mode, I can search through them both. Looking through the title bar is fine for now.

• I can't save anything to any folder of the user. I get a message that I don't have permission and admin contact.

  Cannot be saved in my folder

  When I came to my computer, I had no problem recording on any folder of the user. Then, recently, my hard drive was a
  malfunction and I lost all my data and I have OS Win7 reloaded. Now I can't save anything to
  any folder of the user. I get a message that I don't have permission and admin contact (which is me).
  I would like to know how do I configure admin so I can save anything in folders.
  This feature for you telling the truth is a real pain. It's a family computer then why is it necessary?
  Some help would be appreciated. »
  Bob

  What you say seems very strange. Let's drill a little further:

  1. Click on the globe to start, type three letters cmd and press ENTER.
  2. Type the following commands EXACTLY as they are and press ENTER after each one:
     MD C:\Logs
     Set Log=C:\Logs\Log.txt
     NET user "user %%nom" > Log %
     the value > Log %
     Copy Journal % c:\Users\Bob 1% > Log % 2 > & 1
     cacls c:\Users\Bob > Log %
     Notepad % log
  3. Mark, copy and paste the text into your response.

• Then, Firefox crashes when I try to reopen, I get a message saying that it is already open and must be closed. It is not open and I can't shut it down and have to restart. It is very annoying, as often happens.

  Firefox closes unexpectedly so when I try to open it I get a message saying that it is already open and I first need to close. I can't find it anywhere open and then I have to restart to open Firefox again.

  See "hang out":

  • http://KB.mozillazine.org/Firefox_hangs
  • Firefox crashes or does not - how to fix

  See also:

  • http://KB.mozillazine.org/Firefox_crashes

• New Photoshop CC 2015 crashes when opening: I've just updated to 2015 for CC. The program seems to open, but in a few seconds, I get a message telling me it has stopped working and closes. Help please!

  I just updated to 2015 for CC in Photoshop.

  The program seems to open, but in a few seconds, I get a message telling me it has stopped working and closes.

  Help please!

  If you use Windows comp, you can check below links:

  https://forums.Adobe.com/thread/1864032

  https://forums.Adobe.com/thread/1881048

• Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/li

  Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/lightroom/develop presets." I tried disconnecting and then signing unistalling the app and back in and resettlement. nothing seems to work. any help would be appreciated.

  Cannot create the folder means that you don't have WRITE permission for this folder. Then... change your permissions.

• When compacting OE in WinXP SP3 I get a message that OE has encountered an error and needs to close

  When compacting OE in WinXP SP3, I get a message that OE has encountered an error and needs to close that he made and lost messages in at least one of the message files. I can retrieve messages from the backup files, but I can do anything to correct the compaction process?

  The simplest solution is a new identity.  File | Identities | Add the new identity. Create a new one and try it. If all goes well, you can import your messages and address book from the old identity and delete it.

  To help prevent that this happens in the future...

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

• Could not get computer working properly due to malware. Went to safe mode and cannot fix. Can we please hep

  Annot get computer works correct due to malware. Went to safe mode and cannot fix. Can we please hep

  Hello

  1. what exactly is the problem?
  2. Why do you think malware are causing this problem?
  3. What have you tried in safe mode?

  Your question does contain all the required information necessary for us to help you. Please re - write your question, this time make sure you have all the information necessary and we will try to help.
  How to ask a question
  http://support.Microsoft.com/kb/555375

• Whenever I try to install a program I get a message that a program being installed. Which includes all updates to Windows. How can I fix this problem?

  Whenever I try to install a program I get a message that a program being installed.  Which includes all updates to Windows.  How can I fix this problem?

  Hello
  I suggest you to follow the steps in this link and check if it helps:

  http://support.Microsoft.com/kb/822798

  It will be useful.

• I try to install CS6 on my new MacBook, but I get a message that I have to close SafariCloudHisto and SafariNotificati. I have nothing open safari form then what is?

  I try to install CS6 on my new MacBook, but I get a message that I have to close SafariCloudHisto and SafariNotificati. I have nothing open safari form then what is?

  Hello

  Please see the Installation of Adobe Acrobat asked to close "SafariNotificati"

  Hope that helps!

  Kind regards

  Sheena

• I deleted two e-mail accounts in my iMac (El Capitan). I have reinstalled the first without problem. When I tried the second, I got an error message that the account already exists. Any suggestions?

  I deleted two e-mail accounts in mail on my iMac (El Capitan). I have reinstalled the first without problem. When I tried the second, I got an error message that the account already exists. Any suggestions?

  First of all, make sure that you don't have two accounts with the same address. What happens if one of them is an iCloud account.

  From the Mail menu bar, you select

  ▹ Connection Doctor window

  In the window that opens, look for an SMTP (outgoing mail) account with a name that corresponds to the account that you are trying to add. Double-click it. Another window opens, displaying the list of all outgoing mail accounts. Click the sign button less to remove the corresponding one, and then click OK.

  Try to add the email account again. If you still can not, log off or restart the computer, and then open the preferences window accounts Internet and check if the account is displayed.

• How to run in offline mode and to avoid delays of the internet?

  I have many machines on a subnet that is unable to access the internet.

  When running the latest versions of the Adobe Reader software there are big break where the player blocks attempts to contact files.acrobat.com.

  What is everything you need uncheck on Edit/Preferences to avoid this pause.  I have already disabled the update, updates to certificate of trust and security setings for a server loading.

  Hello

  Please see the subject of the following forum once.

  How to run in offline mode and to avoid delays of the internet?

  Concerning

  Sukrit diallo

• After having upgraded to Firefox 24 it now won't start at all after clicking on the icon. My OS is Windows Vista premium. It will start in safe mode.

  Upgrade to Firefox 24 and now nothing works at all despite uninstall it and reinstall several times and lose all my favorites etc. However, it does not start in safe mode. At first, I thought it was my Norton 360 Security, but after 2 hours in contact with them, I'm still in the same position. When I double click on the Firefox icon I see the moment where the cursor and then it disappears and nothing loads.

  My OS is Windows Vista Premium and I use Windows internet explore for the time.

  HELP Please!

  Thank you nellus91.

  I used the Microsoft Safety Scanner first, and it found nothing. I then used TDSSkiller and he found the problem.

  Problem solved.

  Thank you.

• Since upgrading to Firefox 4 I lost my favorites and will not restore from my profile, also I often can't navigate to a page.

  Since the upgrade to Firefox 4: 1), I lost my favorites. (((2) if I go into my profile, there is no backups since 21 March (when I upgraded) and if I try to restore my favorites from backups in my profile, nothing happens (although if I look the .json file in textedit, they are clearly there) 3) when I start typing an address, Firefox gives me is more a suggestion of my story 4) (and possibly without) if I browse a site , via a link, I often can't navigate back (the grey towers left arrow). In other words, Firefox loses the story.

  This may be due to a problem with the places.sqlite file that stores the bookmarks and history.

  • http://KB.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox