After update of credit card will not work my subscription to Photoshop

I've updated my credit card information after the expiration of my card to reactivate my subscription to Photoshop CS6. He crossed the fine and gave me the message that my subscription had been reactivated. However, when I try to launch Photoshop Application Manager says that I need to renew my subscription. When I go online to "My subscriptions" my subscription to Photoshop is listed as being active.

I called several representatives online chatting have passed several times during the time period. The last person I talked to said I have to wait 5-6 hours to make it active. I had to wait for 8.5 hours now and am struggling with what to do next I really need Photoshop to be back on so I can with my work.

I read something on another thread to wait 72 hours. I sincerely hope that this is not the case.

This should not be the case. You should be able to change credit card and continue to work. I am reaching out to you by email and we'll get the problem solved.

Tags: Adobe

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