After updating my iPhone to ios 9.3 iPhone touch does not
HI guys! I'm too frustrated by the question. I'm updating my iOS to 9.3 (Build 13E233) on my 6-64 GB iPhone (model A-1586) and now I can't even use 10% of my phone. My touch screen works not even taping 100 times but if I press the lock and unlock my phone, my touch screen works very well for a few seconds then freezes while on the other hand all other keys work well while the touch is blocked (for example, Home, Power, Volume buttons) and I know my phone is not stuck but only touch does not. I'm too worried because I can't use my phone even for one moment what to do any help? Any help will be appreciated sorry for my bad English. Following that I
Try resetting your device. This will not erase your data stored on that device.
- Press and hold the sleep/wake button
- Press and hold the Home button
- Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.
Alternatively, you can go to settings - general - reset - Reset all settings
If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.
Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.
As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo of iTunes on the screen of your device. After that on your computer, you should see the iTunes window saying that your device needs to be restored to factory settings. Click Restore.
More info here:
https://support.Apple.com/en-us/HT201263
If these steps do not work, contact Apple and ask for help.
https://www.Apple.com/support/iPhone/contact/
Tags: iPhone
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