After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer

After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer. Also I can't 'manage' my computer because I do not have "permissions". I tried a fix he 45071 and it did nothing.

Advertisement

Applications, (Norton and McAfee) (including free evaluation versions are notorious for not not upgrade (or uninstalling) itself.) If NIS has been installed for 3 years, you have NIS update at least once and maybe twice (e.g., NIS 2009 > NIS 2010 > NIS 2011).

[You may want to print these instructions for reference offline. If a step said to reboot, reboot.]

1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

2. close all open applications (that is, anything with an icon on the taskbar).

3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) viaControl Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

5. right click on the file that you saved in step #1 above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

6. do a clean install of NIS 2011 (using your product ID, if need be) & reboot. CF. http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

NOTE: Do NOT activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

7. manually and repeatedly run LiveUpdate (Norton) until you get a prompt "no update more".

8. open Internet Explorer (only) to http://support.microsoft.com/kb/923737 & run the difficulty.

9. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run that set it by DEFAULT and modes and AGGRESSIVE. [1]

10. restart once again & test.

NB: Installation KB971029 disables AutoRun/autoplay on USB connected but not 'brilliant media' external drives (i.e., CDs & DVDs). See http://blogs.technet.com/b/msrc/archive/2011/02/08/deeper-insight-into-the-security-advisory-967940-update.aspx

~~~~~~~~~~~~~~~~~~~~~~~~
[1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP) or installed updates.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

Similar Questions

  • Cannot reconnect the external hard drive

    Cannot reconnect the external hard drive after moving the computer. I have a WD external hard drive and after moving computer cant use. It is used to mount drive f and now in the g drive. He keeps asking me to format the disk before it can be used, but cannot do so. I am desperate to back up my files but can; "t.Any help would be much appreciated

    Hello meatindustries,

    What operating system do we use?

    The answer to this question, we can pursue various troubleshooting methods.

    There are many third-party data recovery utilities available for free online.  You can search for these using your favorite search engine to find one that you like.

    Let us know the operating system you are using and we can go forward from there.

    Best regards

    Matthew_Ha

  • Eraser 6 does not work on my unused disk space. It is said that it doesn't have the necessary permissions

    Gum does not work on my unused disk space. It is said that it doesn't have the required permissions. I tried running as admin as troubleshooting told me, but it still does not work? What I am doing wrong.

    The reason why it is not working is that even if you close the gum and reopen it as a Director he is still a running process (which was not stop when you closed the gum) in the background without administrator rights.

    The solution is to ctrl-alt - del-> windows-> processes Task Manager.

    Kill the process called 'eraser.exe', and then you restart gum as an administrator.

    Thus, the background process will win also rights administrator.

    It worked for me :)

  • Cannot detect the external hard drive.

    Original title: USB to ATA/ATAPI bridge, cannot access hard drive

    I have a lenovo g570, its brand new, I have because I broke my old laptop but managed to recover my hard drive from my old laptop.

    I bought all the necessary equiptment to open it, I have different devices to connect my hard drive to that allows me to connect to any laptop.
    However everytime that I plug in my new laptop I get the USB to the ata /atapi view of bridge and can't access my hard drive. its really annoying me now. Ive tried all the links and updates that have been previously mentioned on many forums and still nothing works. Ive did go into the Device Manager... still no luck. It indicates that the device is functioning properly. I don't know what to do. some help would be great.

    Hello

    1. What is the brand and model of the external hard drive?

    2. what exactly happens when you access the hard drive?

    3. you receive an error message?

    I suggest you try the steps mentioned below and check if it helps.

    Method 1: Try to connect the hard drive to a different USB port or try to connect the hard drive in another computer and check that the problem persists

    Method 2: Try to download and run the Fixit tool from the link below.

    Hardware devices do not work or are not detected in Windows:
    http://support.Microsoft.com/GP/hardware_device_problems

    Method 3: Also check if it is detected in disk management.

    a. click Start.
    b. Type diskmgmt.msc in the search box of start and press to enter.

    c. check if the external drive is detected.

    Hope this information is useful.

  • Return additional ups cannot find my external hard drive.

    Windows back Ups to run without problem. I put them to run every week and save them to an external hard drive. In recent times the first (full) backup works but additional back weekly, ups can't find my external hard drive even if the settings have not been changed and the first aid found without problem. I use Vista Home Premium.

    Any ideas?

    Thanks John

    I suggest avoid you the Windows backup program and you get a good commercial backup program. This forum meets for a windows problem reports. I know that I was very impressed when I tried it. Two, I'm familiar with and like Norton Ghost (which I use for 7 years without the 1st problem), and Memeo, which has a 30 day free trial and you can buy it for $29.99 - you can download it from

    http://memeo.com . You can get Ghost for almost nothing (like me), if you look at the sales.

    CNET has a lot of reviews of backup program to

    http://download.cnet.com/windows/backup-software/?tag=contentBody;sideBar .

    Some of them are free (the last time I checked there over 300), some have free trials (more), and some are buying only (more than 200).

    Good luck

  • MacBook retina cannot find the USB hard drive when it is plugged again

    Hello world

    I have a MacBook retina 2015 computers and a hard drive WD elements USB3 that I use as a Time Machine backup when they travel. The drive is plugged into the USB - C through one of the Apple dongles and when I first start the computer, the USB is mounted and that it appears on the desktop. He does everything very well.

    When I want to take the machine away, I eject it, wait for the secure message and then physically disconnect the drive. However, when I go back and reconnect the drive, the Mac did not see it. The reader will be able as the light comes on and I can hear it turn. Just, it is not mount and is completely invisible for MacOS.

    I checked all connections, even used another dongle - no luck. A disconnect does not set, and I tried to reset the NVRAM. So far, the only solution is to reboot the Mac, afterwards the player reappears - at least until I need to unplug it again.

    Anyone got any ideas what is underway and if there is a fix?

    Thank you very much

    Mike.

    Hello, Mike Richards2,.

    Thank you for using communities Support from Apple!

    This is I think understand that you are not able to see an external hard drive when it is ejected, and then reconnect the computer.  I have some suggestions that I hope will help you.

    It is important to try to isolate what is responsible for this.  The first thing to do to help isolate what is causing the problem is to start the computer in what is called Safe Mode and see if the problem persists.

    Start in safe mode:

    1. Choose the Apple menu > shut down.
    2. After your Mac stops, wait 10 seconds, then press the power button.
    3. As soon as you hear the startup tone, hold down the SHIFT key.
      You must press the SHIFT key as soon as possible once you hear the startup tone, but not before.
    4. Release the SHIFT key when you see the gray Apple logo and progress indicator.

    OS X El Capitan: start in safe mode

    Once the computer is running in safe mode, see if you can duplicate the issue.  If the problem does not appear, go ahead and try to reboot normally again.  If the problem has disappeared, it may have been caused by a problem of file or directory of cache fixed by booting in safe mode.

    If the question comes up, you'll want to check the login items.  Follow these instructions to remove the connection:

    OS X El Capitan: If you think you have incompatible connection points

    Remove the connection, restart the computer and see if the problem persists.

    Have a great day!

  • Cannot find my external hard drive in file Explorer

    I can find my external hard drive in the Manager, but not when I go to computer

    This usually means that Windows 7 think that the drive is not partitioned or formatted.  This usually happens as a result of any material event on the external device.  The hard drive itself or the case could fail.  What causes this is:

    1. overheating
    2. a bad USB disconnection
    3. Shock, like a drop of water

    If you need to replace, you will find a few tips here: http://canadiantech.info/?page_id=213

    You should be able to re-partition and / or reformat the disk, but all will be lost that was stored on it.  The tools to do this are in computer management, disk management.

  • Cannot recognize the external hard drive.

    Have an iMac with Parallels and Windows SP installed Pro computer.  Until yesterday, when we had a power outage, I had a Verbatim external disk set on the Windows side of the machine that worked very well.  I the embroidery machine and I keep my drawings on this small hard drive and access it through a software on the side of my Mac Windows.  Since the blackout, my Mac does not recognize the Verbatim.  I tried the Verbatim on another pc and it works fine.  Turned on my Mac, is gone on the side of the window, plugged in the Verbatim... little popup appears asking if I want it on the Mac or my Virtual Machine.  I loaded Virtual Machine.  When I go to my program of embroidery and search the external hard drive, he doesn't "see" it.  Then a box comes up and says "do you want it disconnected from your Mac" and it must be removed by force of the virtual machine.  NOTHING WORKS.  It worked perfectly before and I can't figure out how to get my Virtual Machine (Windows) to recognize.

    Hi gloriajstitcher,

    Check if the disk is detected by plugging it into a different port.

    I suggest you post in your query in the Parallels forums to improve the assistance:

    http://Forum.parallels.com/forumdisplay.php?f=60

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Facebook, play pogo, I get this message "cannot find the plot of pogo, xd does not.

    This happens when I try to play games pogo on Facebook, "couldn't find the frame of pogo, xd does not.

    OMG, THANK YOU, THANK YOU.

  • Simple Technologies Signature Mini 250 GB external hard drive espresso does not

    Original title: Simple Technologies Signature Mini 250 gb External Hard Drive espresso

    has anyone found a driver or a "Supplemental Software" to make this product work with Windows 7?

    Hi lacrawford,

    Thank you for writing to Microsoft Communities. The problem description, I understand that you are not able to access the external hard drive. Before you start the troubleshooting steps, I need the required information:

    ·         He has already worked?

    ·         What happens when you try to access the external hard drive?

    ·         You get the error message?

    ·         The question is limited to this device?

    Follow these methods.

    Method 1: Run the tool and troubleshooting hardware devices.

    Method 2: Try using the device on another USB port and check.

    Method 3: Try using the device on another computer and check if the problem persists.

    Method 4: Uninstall and reinstall all USB controllers, follow these steps:

    (a) click Start, type Device Manager in the start search box and press enter.

    (b) expand Bus USB controllers.

    (c) right click on each device under the Bus USB controllers node and then click Uninstall to remove them one at a time.

    (d) restart the computer and reinstall the USB controllers.

    (e) connect the removable USB storage device and perform a test to ensure that the problem is solved.

    For reference:

    Tips for solving problems of USB devices (Applicable to Windows 7)

    For the latest drivers/software, you should contact the manufacturer for more help and information.

    If please follow the methods and let us know if you need more assistance. We will be happy to help you.

    Thank you.

  • I have a computer running VISTA. The CD-ROM/DVD-rom does not work and can not read the CD of the program that I placed in it.

    It won't read a DVD.  It will not read ANY CD or DVD.  I tried 12 different CD/DVD.  This isn't an upgrade to Vista; the computer came "made for Vista" with Vista installed on it.  I had added Nero.  I removed Nero.  I did all the updates. I have not released the driver and reinstalled.  He claims to have the latest driver software, but it won't work.  The computer can see the CD/DVD, but he calls it a 'CDROM '.  It is not the case.  It is a DVD/Cd-RW with Labelflash.

    I did everything suggested that past discussions.  I ran FIXIT program that claims that the drive works properly.  It is not the case.

    I tried to get various programs to recognize.  They cannot see the installed media.

    I uninstalled iTunes.

    Please do not give me the answer of cut-and - paste stock; It does not work.

    Please tell me what to do to make Vista see the media inserted in the CD/DVD-RW drive.

    Thank you.

    Hello

    Well, if you have tried all the usual bugs try this:

    Make a Restore Point:

    How to create a Vista System Restore Point
    http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
    ------------------------------------------------

    Then go to right click on UNINSTALL - - CD/DVD - Device Manager CHECK THE DRIVERS to REMOVE and
    continue.

    Reset.

    Occasionally, install an upgrade or a re - install will fix the problem and of course the drive or other hardware issues
    could be at stake.

    =====================================

    Here's the answer, just in case there is something you don't have, and I start up and down.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable
    or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===========================================

    You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
    saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.

    You can use another DVD that are not protected but you will need to copy you have the product key.

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    If nothing works, you can make a repair facility that must save the data but you will need to
    Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
    need to know your product Code.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Windows 7 detect my external hard drive, but does not allow me to access it, or see it

    I have a Toshiba 1 TB external hard drive (I threw the box so I don't know what are the specs, but the things written on the back of the room are: ITE HDD E145163 D33033 KCC-REM-DNT-Canv63 N723 Z218 v63600-C 1 TB DC + 5V 1 0 04/12). I remember he said it was compatible on Windows 7, but this doesn't seem to be the case at the moment.

    I plugged my hd; Windows knows it is there and installed the software for it. But I can't save anything in it or access to the workstation. I looked for solutions to this, but nothing has worked. I tried to change the name of the driver [http://windows.microsoft.com/en-US/windows7/Change-add-or-remove-a-drive-letter] by but apparently I can't because my hard drive is a primary partition. How can I use my hard drive with Windows 7 on my HP 2009f computer? : c.

    [Btw, I properly formatted the hard drive on my Macbook Pro]

    Formatting a Mac o/s will be not visible/usable under a win operating system, you would need to delate all partitions, if it is visible and the format in victory

    You cannot change the drive letter of the system drive

  • Satellite L670 - the system HARD drive recovery does not start

    Hello together,

    I have a problem with my laptop. I installed Windows 7 Ultimate 64 bit, that the laptop came with Win7 Home Premium 32 bit.
    Now I want to restore the original Windows Home Premium. On the laptop is a second partition with a folder named "disk HARD recovery.

    When I hold the button '0' on start nothing happens. The beginning of doesn´t of system recovery.

    Can you help fix the problem.

    Thank you and best regards,
    Dinder

    Hello

    This does not work because you have installed Win 7 64 bit as you said here:
    > I installed Windows 7 Ultimate 64 bit, that the laptop came with Win7 Home Premium 32 bit.
    But have you tried also pressing F8-> fix my computer-> drive HARD recovery?
    Try this

    Otherwise, drive HARD recovery does not work because the boot manager has been changed or damaged as a result of the new install of Win 7 and this is why you cannot load HARD drive recovery.
    That is why it s always recommended to create a recovery disc before changing anything on the HARD drive.

    What to tell buddy you need recovery disks. I guess that you have a European model for laptop

    You can order the recovery discs here:
    https://backupmedia.Toshiba.EU/landing.aspx

  • I started Windows 7 Windows 10 times Acrobat Reader updated to DC.  Now Acrobat Reader DC does not work and I can't reinstall.  The installer says newer version is already installed.  How can I fix it?

    I'm stuck in limbo.  I fell sick of the poor performance and constant crash of Windows 10 and back to Windows 7.  I was warned that I may have to reinstall some software and was pleasantly surprised when nothing seemed to miss.  Then I noticed that the new Acrobat Reader DC icon was just a white icon on the desktop.

    Of course, the reader does not open when I clicked it, then I went to uninstall and reinstall.  No go.  The uninstall program complained that he was unable to find the. MSI file in the path with the big ugly GUID in there.  I really care about the features of cloud of Document in any case, if I am I would like to install Acrobat Reader XI and finish with the DC version.  Again, no go.  The Setup program stops and a message that a newer version is already installed.

    Next, I tried to reinstall the CD think that Setup is trying to fix the Bjorked version on the disc.  No go.  Once again the installation program complained that a newer version is already installed and bailed out without doing something useful.

    So, I'm pretty damn good here because I can't go forward and I can't go back.  Windows 7 uninstall tool think I installed Acrobat Reader XI and when asked to uninstall it still trying to dive into the folder Acrobat Reader DC and can not find the MSI file he seeks even if lead by the nose.

    Setup of Acrobat Reader DC think that some superhuman drive versions are installed and will not install no matter how much I beg it.

    What should I do?

    Claudio,

    I have found cleaners and tried both version 4 and version 2 as Windows uninstall although I still have version 11 on my system, but could not uninstall it.  Even after using detergents and restarting, the installation of Acrobat Reader complained that it was a newer version of the PC alreadyon and came out of the installer.

    I finally decided to remove all records of Adobe in C:\ProgramData and that did the trick.  I was able to reinstall the version 11 player, and I think I'll stay with that after the nightmare of all clouds 'features' in Windows 10.

  • Re: HARD drive recovery does not work

    Dear Toshiba

    my laptop in brick and now I got

    during the restoration that he bricked once again and now it is not a choice of the repair of your computer in the F8 boot more

    How can I start the hard drive recovery now?

    If the option is not available then HARD drive recovery option is screwed to the top.
    You have created recovery DVD Toshiba recommendation?
    If Yes use this disk for the installation of the OS.

Maybe you are looking for

  • Need to retrieve the password for Xbox 360 Windows Live ID.

    Original title: password retrieve In my xbox 360 windows live ID, I have my password and it was removed, I have to contact microsoft windows but nothing.what do I do?

  • Problem installing Windows 7: drivers needed

    I try to perform a clean installation of Windows 7 on a 250 GB hard drive which is perfectly clean. Windows asks a driver for my ASUS DRW-2014L1T optical drive before it can proceed with the installation. The ASUS site offers only a few firmware for

  • Windows crashes

    Hi, I hope that my problem can be solved here. I have laptop ASUS. My operating system is windows 7. It starts and crashes. And I also tried to start in safe mode, but it didn't work. Start windows and after the windows logo appears and it freezes an

  • Remote Desktop RV082 VPN encryption error

    We have two rv082 routers. One at our main oice and the other in a remote office. Both have the latest firmware installed. They are connected by a VPN tunnel. All our computers have WinXP on them. I often use remote desktop via the VPN from my laptop

  • Why am I being charged per month when the subscription is per year?

    I have subscribed for the creative composition of Cloud (a year), said the payment to $49.99Why is that what I am accused of $49.99 per month? instead of by year?If this will continue, and I will be charged per month $49.99, I want to cancel my subsc


HashFlare