After Windows Update, the user cannot access password field on the login in Windows 7 screen

Windows 7 Home 64 bit, our machine is set with two users - two passwords.  As a result of the automatic application of some updates (a number have been applied at the same time we were absent), a user can no more connection time because:

-the password field is hidden

-System attempst to check with a blankc password and return an error of incorrect user or password.

For some reason that I can't (even if logged on as administraor) remove or change the users password.

It seems that your security database is damaged. Here are some options you can try:

  • Create new accounts. You can do this through steps 1-5 as before, then by typing these commands:
    NET user "On" xxyyzz / add
    net localgroup administrators "On" / add
  • Perform a restore of the system to a point while the problem appeared.
  • Back up your data, and then reload Windows to a freshly formatted drive.

Tags: Windows

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