After Windows Vista update, the usb port does not recognize the external hard drive

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• Windows Vista does not recognize my external hard drive, Eagle Consus AND-CS2PSU2-BK

  I have an HP Presario laptop running Windows Vista and it does not recognize my external hard drive, or my flash drives.

  I have an external hard drive Eagle Consus AND-CS2PSU2-BK.  It worked fine on my desktop, which works on XP.  I plug it to my computer laptop and nothing.

  When I plugged it in the first place, he says that he needed to download the drivers.  I clicked 'ok' to automatically download drivers and a few seconds later, he said that it successfully completed the driver download/install.

  I look under the drives in my computer and he's not here.

  I went to start, right click computer, left you click on Manage and double-clique then under storage disk management.  All I see are C drive and recovery disc (D).  No other drives displayed.

  I exitted who and set up the Control Panel, double click on Device Manager.  He said in the other topic peripheral USB to ATA/ATAPI bridge.  I don't know whether or not it is my external hard drive.  It indicates the Type of device: Other Devices and under device status it says: "the drivers for this device are not installed. (Code 28).  This operation requires an interactive window station.  To reinstall the drivers for this device, click on reinstall the driver. »

  He asks if I want to reinstall the drivers, so I clicked that.  He couldn't find them / install them.

  Still, I don't know if USB to ATA/ATAPI bridge is still linked to my external hard drive.

  Help, please.  The same thing happens when I try to plug a flash/USB.

  Try this:

  In the right click 'USB to ATA/ATAPI bridge' Device Manager under the other devices section, click unsintall or press the delete key. Reset with the connected hard drive it must be reinstalled, but under the USB controllers. Make sure the device works on the other computer cable can also go to bad.b

• Backup Win XP does not recognize my external hard drive

  Windows XP Backup Wizard does not recognize my external hard drive and does not list it as an option for storing backups.  I suspect a registry problem because the backup wizard previously recognized this drive and saved on it several times before I was running ARO 2012 for cleaning the registry errors.  I can always open the player in windows Explorer and see the files it contains, but Explorer Windows XP now lists the drive as an "expansion disc" instead of a 'removable disk '.  When I right click in windows Explorer and open 'properties' for this drive, it shows it as a 'local disk' instead of a 'removable disk '.  The drive is ok when I click the button 'Remove hardware safely', and it reports "safe to remove hardware" after I click on "USB storage device - Drive (J :). ».  Help!

  Who did.  Thank you!  Now... I used Aero2012 to clean up the errors in my registry that's because my computer is desperately slow, especially when you start (8-10 minutes) and also with internet explore (move cursor to previous typos when you compose a new e-mail message).  Is there a safe way for me to speed up my computer?

• computer does not recognize my external hard drive, how to fix

  my computer does not recognize my external hard drive and need to know how to fix it. I need to access files on the hard drive. AS SOON AS POSSIBLE

  Hello

  I suggest you to follow these steps and check if that helps.

  Method 1:
  Step 1:

  Go to Device Manager and check if the hard drive is it recognized.

  Step 2:
  Go check and management disk if the hard drive is recognized, if so, then try changing the drive letter and check if it helps:
  http://Windows.Microsoft.com/en-us/Windows-Vista/change-add-or-remove-a-drive-letter

  Method 2:
  Try to run this under fixit and check if it helps:
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

  Also check out this link:
  http://support.Microsoft.com/kb/948911

  It will be useful.

• Lenovo B50-50 does not recognize my external hard drive

  I recently bought a laptop Lenovo B50-50 and it does not recognize my external hard drive. It's a WD elements with USB 3.0 storage device. I tried a few of the fixes recommended on other forums, but none of them work. The hard drive comes up is the list in Device Manager, and all my usb drivers are up to date. The hard drive works perfectly on other devices. Other work of readers of fine nib. Normally when the hard drive connected to the aa one device in flashing lights. This does not happen when I connect it to my laptop.

  Any help much appreciated.

  Make sure you use your laptop, 3 USB ports, not then a USB 2 port to see if one will work. If it does not power up to contact Western Digital for support.

  Good luck.

  CB

• My windows XP does not recognize an external hard drive. : "Error device malfunction.

  Original title: my windows XP do not recognize an external hard drive.

  I have Windows XP... When I try to plug in an external hard drive (with automatic installation of the software and the ability of usb 3.0/2.0), my computer does not recognize the material and gives an "error of malfunctioning of the device.

  Hello

  1. What is the brand and model of external hard drive?
  2. don't you make changes on the computer before this problem?

  Read the following article that may help you resolve this problem.
  Advanced troubleshooting tips for General USB for Windows XP problems
  http://support.Microsoft.com/kb/310575

• Windows Live OneCare restore tool does not recognize my external hard drive USB

  Vista recognizes the external hard drive where I have a stored Live OneCare Backup folder, but OneCare restore tool doesn't like a local disk.

  When I turn on network sharing for the external hard drive, I can get him in the OneCare dialog box, but it still does not recognize a backup folder.

  What kind of folder don't restore OneCare search, one called Windows OneCare Backup or any of the subfolders?

  http://social.Microsoft.com/forums/en-us/category/windowsliveonecare/

  Above is the care Forums a Live.

  http://social.Microsoft.com/forums/en-us/onecarebackupandrestore/threads

  Windows Live OneCare Backup and restore

  They will help you in the Forums above.

  See you soon.

  Mick Murphy - Microsoft partner

• Windows Live Photo Gallery does not recognize my external hard drive

  After I download photos from my camera to the external hard drive, I use the Gallery Windows Live to edit photo, but for some reason any he does not recognize the hard drive. I can see the drive using Device Manager and I cannot get Windows Live to see the photos, can't edit... any ideas?

  Thank you!

  Hello

  Is that with the live Gallery or even other applications cannot access external hard drives?

  To edit photos in Windows Live Photo Gallery, you must save the pictures to your computer, then try to edit it and check if it helps.

  For more information, see the following Microsoft article.

  Windows Live Essentials: Photo Gallery:

  http://explore.live.com/Windows-Live-Essentials-Photo-Gallery-get-started?T1=T3

  If the given steps have not helped, then it is better to post the same question in the Windows Live Photo Gallery portal for further assistance.

  Photo Gallery Portal: http://windowslivehelp.com/product.aspx?productid=20

  Hope the information is useful.

• Restoring data of Vista (from backup/restore) does not recognize my external hard drive, when I request a restore from a backup of data

  It does not recognize the HD during backups. The backup files are visible in date of..., and I believe they exist. HD is a new Maxtor external

  Hello

  ·          Windows recognizes the external hard drive?

  ·          How you back up files?

  ·          You get the error message?

  ·          It is visible in Explorer? Disk management how about you?

  You can put your system to boot and try to run the backup. This disables antivirus software and other third parties to eliminate conflicts.

  See the article below on how to place your system in the clean boot state.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:http://support.microsoft.com/kb/929135

  Note: Please make sure that the computer is configured to start as usual by following step 7 of article.

  Diana

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• New computer that is running Windows 7 does not recognize my external hard drive completely

  I bought a new PC with windows 7.  I use an external hard drive with USB to move the files from the old PC (XP) to the new PC.

  When I go to 'my computer' focus on the external hard drive storage devices is not displayed.

  When I go on my devices, the external hard drive appears.  When I look at the details on this HD and pushes to execution, windows States there are no problem.

  The clues of what I need to do so that I can look at the files on my external hard drive?

  Thank you

  Hi Andre,

  I've struggled for some time with this one, here's how I finally solved it.  Apparently, USB drivers for mass storage devices was not compatible with my external hard drive.  I simply uninstalled the USB drivers for mass storage devices, then plugged my hard drive.  Automatically downloading appropriate drivers, and I was good to go.

  Just thought you might want to know that.

  Mike

• Backup and restore does not recognize my external HARD drive.

  When I try to use the ms backup and restore it only recogniza my external HARD drive.

  Is that possible reinstall or repair?

  Hello daniloalvesmaciel,

  Thanks for posting on the Microsoft answers Forum.

  First of all, I could check and see if the hard drive is listed on the Windows 7 Compatibility Center. Clickhere for a link to the Compatibility Center. If it's on the Compatibility Center, then check out the web site of the manufacturer for updates or drivers.

  Then check if you see the external hard drive in the Device Manager.
  To check these options:

  1. click on the Start button to display the Start Menu , then selectControl Panel .
  2. the Control Panel window opens.
  Now click system and security from this window.
  3 Scrollfor Device Manager.
  4. click on the Device Manager.
  5. to view material click on any category and the associated list of installed hardware. For example. Click on hard drives.
  Right click on the external hard drive. You can see the different options likeUpdate driver software, disable, uninstall and properties etc.
  6. click on Properties to display the details of the hardware. Click theDriver tab , to view the details of device driver.
  7. then on the software update driver to check and see if you have the latest drivers.

  Then check again and see if you can save on the external hard drive.

  If this is not the case, try to map a drive to the external drive. Can you back up now.

  Please respond and take stock of your problem.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Windows 7 does not recognize my external hard drive and it does not appear in Device Manager but not in disk management

  I'm trying to connect to my external hard drive, but the auto test failed
  and I know that the problem is not the cable or anything like this cause it works on other 2 computers
  It won't work on my laptop
  I tried many solutions but most of them that the hard disk appears in disk management

  and they change its trajectory

  but in my case that's not she appears only in management device that I tried to uninstall it but also did not work
  After that I did any suggestions? !

  Go to your computer manufacturer's support web site and search for the latest Windows 7 drivers for your specific model number.

  Download the drivers to a folder on your hard drive and install all of them, from the card mother/chipset drivers, LAN, Audio, USB, Graphics, SATA, Webcam, Etc., and so on.

  List of computer manufacturer support sites:
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support/computer-manufacturers

  If you have an Intel motherboard, you can try the Intel driver update utility: http://www.intel.com/support/detect.htm?iid=dc_iduu

  Tips for solving common driver problems
  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems
  Vista: http://windows.microsoft.com/en-US/windows-vista/Tips-for-fixing-common-driver-problems

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  J W Stuart: http://www.pagestart.com

• Professional Windows xp does not recognize my external hard drive 1 TB

  I have a 1 TB seagate external hard drive and my windows xp professional does not recognize when I plug

  Hello

  1. were you able to use the same hard drive without any problem before?
  2. have you tried to connect to check and another computer?
  3. don't you make changes on the computer before this problem?

  See the following articles that might help you.
  Why my computer does not detect my new USB device when I run Windows XP or Windows Server 2003?
  http://support.Microsoft.com/kb/314634
  A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive
  http://support.Microsoft.com/kb/925196
  Advanced troubleshooting tips for General USB for Windows XP problems
  http://support.Microsoft.com/kb/310575

• My Windows 7 does not recognize my external hard drive

  My Windows 7 does not recognize my Apacer AC203 external hard drive 640 GB. I test this drive on 2 laptops with Win7 and 1 PC with Win XP and on all computers of this it works fine without any problems.

  Help, please. Al3k5aNd4R.

  My problem is with the computer, no cell phone and I have solved.

  I use the extension cable USB to my PC desktop. When I swich hd directly to the computer, then hd works...

  I have the same problem on the computer of a work which is also usb extension cable and it also do not work. HD :)

  Thanx for you're both.

• Windows 7 does not recognize my external hard drive Western Digital model WD2500B007-NNI. __

  Does anyone know how to get the Western Digital external hard drive to work with Windows 7?  The external drive model number is WD2500B007-NNI

  Hello

  Do you see any yellow\red exclamation in Device Manager?

  I suggest to open disk management and check that if the drive is detected there, here are the steps:

  1. open computer management by clicking the Start button, click on the Control Panel, clicking system and security, clicking Administrative Tools, and then double-click computer management. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  2. in the left pane, click Disk Management.
   
  If the hard drive is recognized in disk management and if there is no letter assigned drive, I suggest you make a right click on the drive and assign a drive letter and check to see if it helps:

  1. click on the drive to change and then click on change drive letter and paths.
  2. do one of the following:
  ·         To assign a drive letter if it has not already received, click Add, click the letter you want to use, and then click OK.
  ·         To change a drive letter, click on edit, click on assign the following drive letter, click the letter you want to use and then click OK.
  ·         To remove a drive letter, click on remove and then click Yes to confirm that you want to remove.

  Check this link for more information:
  http://Windows.Microsoft.com/en-us/Windows7/change-add-or-remove-a-drive-letter

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• Satellite 2450 (XP) does not recognize my external hard drive

  I recently purchased a Hitachi USB 2.0 external hard drive. When I plug it into my computer (from Toshiba Satellite with Windows XP) it 'Bing' to let me know its been recognized and appears in the options of 'Remove hardware safely', but not in 'my computer '.

  I looked on other sites to help tech & they suggested to go to him & records management assigning a drive letter, but I can't do because it does not appear in disk management. It appears in Device Manager, disk & it says that the camera seems to work fine.

  don't really know what to do! Help!
  Have all the latest windows/microsoft updates/Service packs etc...

  works fine on another PC and we tried to disconnect/reconnect (there is no external power supply required)

  through directly to the laptop via a usb cable

  Any help/advice would be greatly appreciated!

  It's very strange. I use two external hard drives connected to the USB ports and two of them are recognized correctly. I checked it with my old 1900 satellite also.

  I put t really know what can be the problem. The HARD drive is connected with two USB cables (as in my case)?

  Try to remove the USB ports on the Device Manager, restart the device and plug it in again. For me, it is known that HARD drive is not recognized correctly when the HARD drive is removed without using Safely Remove Hardware and reconnected. Also try different USB ports on your device.

  As I understand your unit As USB2.0 ports and I really don t know why this happen. If there is no possibility try to check some other external HARD disk. It will be interesting to know if it's some kind of common problem or individual cases.