After you have installed SP3 (on XP with SP2), the PC does not restart in normal mode, only in safe mode

After you install SP3, PC does not restart in normal mode, only in safe mode, without giving a clear indication of what is the problem or how to fix it - other than say to check settings in the Panel (not very useful).

PC is a Compaq Presario desktop with AMD processor, model #: SR1720AN product #: EL540AA-ABG

I reinstalled the operating system recovery disks, which reformats HD and installed XP with SP2.

I then installed the SP3 from a flashdrive (361 MB files). Everything went without hiccups, but final restarts, he won't get to normal mode, safe mode only.

I did it twice.

Any ideas? Thank you.

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Here are the specifications of your desktop Compaq Presario SR1720AN. According to the specification, this model comes with a processor AMD and Windows XP Home Edition SP2 installed at the factory. According to your description, it seems that the HP recovery discs may have been poorly photographed for an AMD-based computer. Please see this Microsoft article and this HP document about your problem.

To solve your problem, please reinstall Windows XP SP2 by booting from your HP recovery disks. After Windows XP SP2 is complete restored and that your computer is operational, download the "Windows XP SP3 with AMD CPU upgrade utility." Run this utility, and then restart your computer. Then download the "Windows XP Service Pack 3 Package of Network Installation" for it professionals. You can also try to use the SP3 Installer on your USB. Install the update to Windows XP SP3 and then restart when you are prompted to.

This solve your problem?

Please send BRAVO

Tags: HP Desktops

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