After you install Windows Vista, I said that I have 30 days to activate it, but when I type my product code, I get an error message saying: I don't have a service pack installed.

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• Bought 5 Lightroom online from Best Buy.  When I enter the redemption code, I get an error message indicating "Oops!" This code does not appear to be active.  Please contact the retailer or enter a different code. "I contacted Best Buy; they indicate that

  Bought 5 Lightroom online from Best Buy.  When I enter the redemption code, I get an error message indicating "Oops!" This code does not appear to be active.  Please contact the retailer or enter a different code. "I contacted Best Buy; they indicate that the code has been validated.

  Make sure that you're not confuse common lookalikes (for example, 1 l, or 0 and o).  Then go to their store with your redemption code, sign in to adobe.com using one of their computers store and show them what you're doing to redeem your code.

• Have a new computer with Windows 8. Connected to Netflix, but when I clicked on a movie to play and error message says that firefox is unable to read the Protocol for netflix one

  He also said that I have to load software to enable it to play movies from netflix. What I have to do.

  Please update Firefox 21 Firefox updated to the latest version

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• When I try to update itunes I get an error message saying that windows setup has a program that does not work if the update cannot compete how can I remedy

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  I received a response that gave me a link to the microsoft fixit Center which fixed several problems that have been causing this to happen. So if you have this problem, or a lot of other problems, you can go to the following

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  http://support.Microsoft.com/kb/2438651

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• I have a lot of pdf files in the folder my documents that I want to delete but when I try to do it I get the error message that the file is used by another program? How to remove these files?

  Please help... Thank you very much. using a pc and the latest version of windows.

  Hi jhpb,

  We could certainly help you.

  Could you please check the Windows preview pane is disabled because who could look at the file is open.

  In addition, close all Adobe processes in Task Manager, and then try deleting the files again.

  Kind regards

  Ana Maria

• I am trying to download and install Itunes for Windows 10 - the download file is labeled itunes6464. When I try to install, I get an error message saying that I can't install this program on a PC?

  New HP laptop, Intel processor running Windows 10 (so I find it almost impossible to find something useful on the computer system - I'm NOT a fan of Windows 10).

  (I have a Mac and an iPhone at home, so am very familiar with iTunes)

  Downloaded iTunes for PC version 12.3.3 (which shows in my downloads as iTunes6464.exe)

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  No previous iTunes installs on this computer... I have on this machine - it's the only other Apple Quicktime software.

  I'll hop on the site of HP support too, but would like to help here, if they are available.

  Kath

  Specific advice Apple seem to be uninstall QuickTime, it should no longer be necessary and has a few potential security vulnerabilities. See Uninstall QuickTime 7 for Windows - Apple Support.

  Assuming that you have a 64 bit system, this facility expected to be compatible. For general advice, see troubleshooting problems with iTunes for Windows updates. More information area has direct links with the current and recent if you have problems to download, need to install an older version , or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software. It can help with the right button on the downloaded Setup program and use the run as Administrator option.

  TT2

• Try to install the software and I get an error message saying that the installation cannot continue because a previous installation requires your computer needs to be restarted.

  Original title: .net framework 4.6

  I try to install the software and I get an error message saying

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  Try to perform a "clean boot" to start Windows by using a minimal set of drivers and startup programs. This will eliminate software conflicts that occur when you start Windows, install a program or an update or when you run a program in Windows.
  http://support.Microsoft.com/kb/929135

  Perform a clean boot to determine if background programs are interfering with your game or other programs
  http://support.Microsoft.com/kb/331796

  One by one add back an application both in the boot list to find the software application incriminated.

  J W Stuart: http://www.pagestart.com

• I use Photoshop Cs5 on a PC that has been installed by the manufacturer of my PC in 2011, I tried to use it yesterday, and I get an error message saying to re - install the program. I have no knowledge on how to help.

  I use Photoshop Cs5 on a PC that has been installed by the manufacturer of my PC in 2011, I tried to use it yesterday, and I get an error message saying to re - install the program. I have no knowledge on how to help.

  Hello

  Please access "' programs and features'" and uninstall the Photoshop CS5 and access the link as follows to download the program installation of Photoshop CS5 and re - install and activate it with the serial key you have.

  Download Adobe Creative Suite 5 products

  Thank you.

• When you try to export images of Photos, I get an error message saying that I am unable to do it because I need an internet connection. That I have. Any ideas?

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  When you try to export images of Photos, I get an error message saying that I am unable to do it because I need an internet connection.

  Could something intercept Internet to iCloud photo library and cause delays? A firewall or Antivirus filter?  Have you recently installed software?

• I am trying to load Windows Vista on my computer and the installation, I get an error message saying I have to close the installation program and select programs and uninstall Windows PowerShell

  I am trying to load Windows Vista on my computer and the installation, I get an error message saying I have to close the installation program and select programs and uninstall Windows PowerShell, I have no idea where I can find, I need answers, thanks in advance

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  Go to programs and features, select view installed updates. You should find an entry for Powershell. Select it and uninstall.

• Installed WriteItNow 3 software and now when I try to uninstall it, I get the error message: error in LaunchAnywhere.

  I installed the software WriteItNow 3 and now when I try to uninstall it, I get the error message: error in LaunchAnywhere. Cannot launch the executable file. Class not found: com, zerog, lax, LAX. How can I fix this so that I can uninstall the software?

  original title: error LaunchAnywhere

  You can give a whirl to this program because it is good enough to get rid of stubborn programs.

  http://www.revouninstaller.com/

  I hope this helps.

• I tried the license of my trial version of photoshop elements, but the download is for windows and I use a mac.  Secondly, I get an error message saying that the serial numbers provided by Adobe in the received email are not correct.

  I tried the license of my trial version of photoshop elements, but the download is for windows and I use a mac.  Secondly, I get an error message saying that the serial numbers provided by Adobe in the received email are not correct.

  Regarding the download, the correct trial version going, you should be able to manage on the link below.  If you have made a purchase and bought a Windows license so it is not valid for a Mac installation.  You will need to contact the Support from Adobe when they go bacvk vacation to see about getting the correct license.

  You can download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• I bought an older version of Photoshop Elements (4.0) - in product unused in sealed original packaging. Try to install on my MacBook Air but the part was through the installation, I get this error message: "failed to install. The installer with

  I bought an older version of Photoshop Elements (4.0) - in product unused in sealed original packaging. Try to install on my MacBook Air but the part was through the installation, I get this error message: "failed to install. Setup has encountered an error that caused the installation to fail. Contact the manufacturer of the software. »

  then it is probably too old and incompatible.

• When you use windows 7 or XP on my two computers will not allow me to attach picture files. Get an error message saying to see the details, but there is no detail.

  When you use windows 7 or XP on my two computers will not allow me to attach picture files. Get an error message saying to see the details, but there is no detail.  This has happened when I changed service providers

  When you use windows 7 or XP on my two computers will not allow me to attach picture files. Get an error message saying to see the details, but there is no detail.  This has happened when I changed service providers

  ===================================
  Try to visit the support site of your new service provider
  and search for instructions on how to set up your email.

• I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop I get an error message telling me to download and install App Office creative cloud so I didn't and it launches the application craps out and gives the sa

  I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop, I get an error message telling me to download and install App Office creative cloud so I do and it begins to it out craps and gives the same message over and over.

  Hi Paul,.

  Migration wizard does not work in the case of Adobe applications.

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena