Airport Time Capsule device not found

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• Airport Time Capsule does not completely erase

  1. I sell my Time Capsule airport.  I've referenced the article here: check, repair, or erase a disc AirPort Time Capsule - Apple Support.

  2 - I have completed each step, as shown in the article and place the drive to perform a secure erase drive with 7 assists, which was completed in a little less than 24 hours.

  3. I then checked to ensure that it has been erased and when I click on the Time Machine preferences it says that there are 2 TB 2 TB.

  4. However; He also has dates marked for the "oldest backup" and "Last backup", which I would have assumed that there is no data stored, to include my more old and more recent data backups.

  5. Furthermore, I checked to see why he had these dates and clicked "Enter Time Machine".  To my surprise, there are a number of very recent backups between now and the date of the "more old backup.

  Note:

  6. the time Machine airport has been recorded since mid-September.  It was unplugged and stored in its intact original packaging.  I took it out a week or two just to check there and have been using it without any problem - works perfectly and perform backups.

  7 - the 'oldest' backup is dated the day I put the unit in stock.  It seems that there is no other 'safeguards' existing before that date; However, when I scroll back in time Machine, there are windows that appear earlier on this date in September, but there are no dates on top of these windows and I can't access it.

  8 as mentioned, it is said that 2 TB to 2 TB is available, so for me it's contradictory?

  9 - the device is connected to the internet and my computer has access to the unit all the time he was leading the erase process.

  10. I did not attempt to restore from any of these previous dates in the case of an error, and I lost everything!

  11 - Time Capsule airport is one of the newer models (tour version) purchased, I think, fall of 2014 or 2015 spring.

  Get help to help me erase this disc completely would be very well appreciated.  Thank you.

  See you soon

  Dave

  3. I then checked to ensure that it has been erased and when I click on the Time Machine preferences it says that there are 2 TB 2 TB.

  It is truly erased... It would show a loss of ability otherwise.

  4. However; He also has dates marked for the "oldest backup" and "Last backup", which I would have assumed that there is no data stored, to include my more old and more recent data backups.

  This information is stored in the local plist... you also need to reset your local time Machine.

  5. Furthermore, I checked to see why he had these dates and clicked "Enter Time Machine".  To my surprise, there are a number of very recent backups between now and the date of the "more old backup.

  Time Machine can make snapshots the... so when the TC is not available it stores the files in your hard drive... This makes it confusing to people.

  11 - Time Capsule airport is one of the newer models (tour version) purchased, I think, fall of 2014 or 2015 spring.

  In the Time Machine disk tab... Make sure that it always shows full disk is available. So it should show up here at 2 TB free as in Time Machine. As long as this is the case, you're good to sell.

  

  Do a quick erase... and disconnect it from your network. Do not put it back. Time Machine can still detect it's available... did you do a factory reset you need to do this as well to get rid of your passwords etc.

  Start from a factory reset. No files are lost on the drive hard in doing so.

  Universal factory reset

  Turning off the TC... That is, remove the power supply cord or the power at the wall outlet, wait 10 seconds... Hold the reset button... be nice... Turn on always even now in reset... and keep holding in for another 10 seconds. You may need assistance because it is difficult to hold in reset and power on. It will show the success quickly flashing led front. Release reset... and wait a few minutes for the TC to reset and return with the factory settings. If the front LED flashes quickly you missed and simply try again. The reset is quite fragile in these... Press the key while it is just click away and not more... I've seen people bend lever or even break. I use a toothpick as a tool.

  NB. None of your files on the hard drive of the TC are removed... This simply clears the settings of the router of the TC.

• Time capsule is not found

  I try to use my time capsule as a router for Internet. I connected my cable modem to time with Ethernet cord yellow capsule. When I go to AirPort Utility it says "no configured airport base stations have been found." AirPort utility will continue the search. Anyone know what I'm doing wrong?

  Any time that you change your network hardware, you must perform a complete recycling of power of this hardware. Check out the following Tip of an airport users for more details. Please post back your results.

• New airport Time Capsule is not connect to Airport Express more.

  When I just upgraded my Airport Extreme for a time Capsule of the airport, I lost my connection to the Airport Express connected to my stereo to allow playback Airtunes wireless. Airport utility is really different and shows that the new ATC.

  Help?

  -Stew

  Ok. It seems that my Express and my old extreme are no longer supported by Apple? Come on guys! I tried the Airport utility download stuff to my phone, but that did not work. Alternative workaround so I did not in the trash with a value of $400 of perfectly functional base stations? I just want to have Airplay again. GRRRR.

• Time Machine (on Mac) does not detect the airport Time Capsule

  Originally posted on the page of the airport, but seems to be the better question for this group. Sorry for the double post

  Looking for advice on how to get the Time Machine utility for access to my Time Capsule. I use an iMac in late 2012 with MAC OS 10.12 TimeCapsule is 2015 7.7.7 running latest firmware. Airport utility is the latest firmware 6.3.7.

  When I run the application Time Machine, Time Capsule is not detected. I tried the two WiFi and with cables connected Ethernet (not tried USB yet) and my Time Capsule doesn't have a lightning bolt or firewire ports.

  Open Airport utility & see the airport time capsule. I can see all connected devices, including the MAC, but no prompt activation Time Machine on the Time Capsule.

  I recently used TM on this iMac with a G-Technology drive. It auto detects the time machine and executes a back up. But airport Time Capsule will not.

  Any suggestions?

  Sierra has been problematic with the TC.

  1. make sure you don't have any charge virus protection software. In fact, I would say that disable all software 3rd part at the moment.

  2. make sure that you can actually write to disk of TC.

  Attach the TC disc in the finder and copy a file on disk, you can delete it later... It's just to ensure that you have full write permission. If it does not for the most part, you won't be able to use Time Machine... If you can then try TM immediately...

  Just to be clear, the TC is a network device. You have tested with ethernet and wireless... Ok.. They are only suitable methods. You cannot use USB. And clearly, TC has never had nor will never be ports Firewire or lightning.

  3. no chance that a reset complete TC. This will not delete the files on the hard drive, but you must make sure that the device is configured on the current computer.

  4. There are many positions in these days... read through them and do some research. Sierra is a bleeding edge new... So wait you to spend a lot of the precious liquid if you choose to be an early adopt.

• Performance of Time Capsule and "device not found".

  I am now on my 2nd TC average weeks because I thought the first was broken-, but I get the same questions on the second >

  1. A Wi - fi connection is very intermittent.  Seat 3 feet of the TC, I can get 450Mbps on my iPhone 6 and 5 minutes later her stockings to 2Mbps or less (measured on the Wi - Fi Sweetspot app).  Similarly, the speed of connection internet test ranging from 20-30Mbps until 0.3Mbps not it depending on the strength of the wifi.
  2. Air utility sometimes connection works and see the TC.  But often it is not.  First he asks the password, maybe 2 or 3 times.  Can I get a yellow triangle showing on utility AP with "Device not found" and the only option is to Forget.  The TC IS still there, but since I use it for ethernet and wifi internet access still works because I am always online.

  So, what speeds SHOULD I get the Wi - Fi, 3 feet of the TC - I would have thought higher?

  Why WiFi speed decreases considerably, sometimes in the same place?

  Why the Airport utility is not the device, when it is still there?

  Is this a general problem with TCs?  Is this another duff, one back?

  Thank you

  Update you the firmware to 7.7.7 in the TC?

  If all tests performed 7.7.7 then downgrade the firmware to 7.7.3 as he could work much better.

  If it still fails I just return it.

  They seem to vary a lot in quality of construction. Some work OK but many have problems... and when you Exchange to the same store you get another from the same lot.

  There are a lot of articles on wireless diagnosis.

  for example, from your Mac.

  Use Wireless Diagnostics helps you troubleshoot Wi - Fi on your Mac - Apple Support

  Follow the wireless in a few days... and use ethernet if possible... Wireless is never a reliable substitute for ethernet.

  iOS

  If your iPhone, iPad or iPod touch connects to a Wi - Fi - Apple Support network

  A lot of wireless issues with each new version of iOS... he could so your phone that is the problem, not only the TC.

  https://www.YouTube.com/watch?v=j4qgH8uyOk0

  You should check how wireless is around you and the intensity of the signal of all devices.

  I also need to know the exact of the TC configuration and your network if you want to find the problem. Although problems with the Wi - Fi in the TC would be not at all unusual.

• Airport Time capsule not found

  My time capsule is not backup using time machine. My computer can't find it. Here is the message I get when I try to manually back up:

  The backup drive is not available. Make sure that the backup disk is connected, or select a different backup disk.

  I unplugged the capsule of time and still nothing. I have however reset my wifi last week and this is maybe the reason why I lost the connection? Do I have to reset my capsule? PS. the light on the time capsule is green so its supposed to work properly.

  Ive also tried to manually connect to my backup drive and nothing.

  Can I reset my capsule? What are the consequences of this?

  Thanks for your help.

  Turn off your Mac and your Time Capsule

  Wait a few seconds, then put back them up again and wait a few minutes

  If you open AirPort Utility on your Mac... (Finder > Applications > utilities > AirPort Utility)... appear to time Capsule?

  Time Capsule appears there under the shared position on the left side of a Finder window Panel?

  There is more to do... but these things have to work before you can move forward.

• Device not found Airport Extreme

  We have an airport extreme connected generation via Ethernet to a switch that provides network access to our entire House (about 10-15 connections) via wifi access points all Ethernet hard wired (linksys + apple) and a direct wire to a PC. Airport extreme is the dhcp and is connected to a gpon fiber using PPPoE.

  The problem now is that the AirPort Extreme disappears from the airport on iOS Mac utility and Windows, it is found however the network and the Internet continues to operate normally on all connected devices. I can also continue ping on the router.

  I have reset the AirPort Extreme to the default settings, but the problem continued...

  I tried to unplug all devices and have AirPort Extreme only connected to him have the fiber but the problem persists...

  no idea how I can fix this problem?

  You describe a known problem with Back to My Mac which first appeared around July 13. The problem manifests itself in a message "Device not found" meant to be displayed in triangular AirPort your AirPort base station with a yellow icon utility, while the router of the device functions others continue to work normally.

  If you use an airport Time Capsule, backups will not work using that device or USB hard drive units connected to it.

  Apple will only be able to solve this problem, so all you can do is wait for them to do. If you want to contact them to tell them about it, using the contact Support link.

  There is a solution: on a Mac, open AirPort Utility and select file > configure other...

  For each of your routers Apple AirPort Base Stations serving their respective networks: its IP address and password (if you don't know either of them, read the Note that follows the horizontal rule below). Then, on the tab of the Basic Station , delete all the entries in the Back to My Mac using the 'negative' button, then click on Update.

  Which must be re-established appearance of this base station in AirPort Utility, as well as in a side bar of the Finder, if all shared disks are plugged on. It will also restore possibility of Time Machine to save on these discs, if this has also been a problem for you.

  If this seems to imply that you will not be able to use Back to My Mac until Apple fixes it, you are probably right. Well to diagnose problems of the CCMM is tedious work that I have not yet finished.

  Apple does not participate on this site except in a very limited way, so don't expect is not a response from them, here or elsewhere for that matter. We'll just have to wait for them to fix it.

• Airport devices not found

  Hello! I have two devices from the airport: on the one hand at home and a time in my lab Capsule. I was away for 20 days and yesterday, when I came back, there was a problem with the two: my Mac cannot access these devices, they can connect to wifi networks hosted by them. When I try to access these devices via Airport utility, I get the error message "device not found". This message, both at home and in the laboratory, tells me that the device was part of my network before, and that I should check if it is within its range. There is an option to 'forget the device' in the end. It is quite strange, as other Mac networking for my laboratory do their backups normally during my absence. Could you please help me? Thank you.

  This was reported once many here recently.

  A 'solution' refers to those who have set up their base stations for Back to My Mac. If you did, how to follow recommended action is temporarily remove or disable this option, as follows:

  • Run the AirPort Utility.
  • Select the base and then station, select change.
    • Note: You may need to use the option "configure others...". "to access the base station. Enter the IP address of the base station, the default value is: 10.0.1.1 and base station administrator password when you are prompted.
  • On the tab of the Base Station, go back to the section of my Mac at the bottom of the window.
  • If you have entries here, select it and click then the minus sign "-" button to remove it.
  • Click on update and allow the base station restart.

• Device not found in airport 6.3.6 utility

  Running a 5th generation I'm stuck. I checked a bunch of other posts and restarted all devices, as well as reset the base station. I also adjusted IPv6 at the local level.

  When I pull up the Airport utility, I get "device not found" and cannot connect to the base station to adjust settings. What is weird is I can get temporarily in Airport utility if restart my MacBook and the base station at the same time. However, it does not last long. I also see the drive mounted in the Finder all the time. A Wi - fi connection works without interruption.

  I tried this on 2 Macbooks, an ipad and an iphone. El Capitan running. I am at a loss.

  Someone at - he was able to solve this problem.

  You are one of the many ad today with this problem.

  for example. There is only one thread.

  Time capsule not recognized in the utility of the AP

  I suggest that you can still access the AE or TC using configure others and type the IP address.

  A 5th generation is the flat and quite old but more reliable than Gen6. But beyond 5 years they get flakey.

  If you mean a 5th Gen TC then this is the newest one.

  I am surprised, he's also missing on the iOS but who was more reliable version of airport utility.

• Time Capsule will not respond to Airport utility

  Here's my situation.

  I have a Time Capsule as my single wireless AP.  The led is green.  All my devices are able to access it without problem.  I can all the Time Machine backups on the internal drive.

  However...

  When I try to access the TC via the Airport on my MacBook Pro (10.10.5) utility I get the next series of notifications:

  (1) when the first attempts to access it, I get the message 'read settings on the Time Capsule XXXXX'

  (2) after a few minutes of this status, I get a yellow triangle with "Device Not Found.  XXXXX Time Capsule was previously part of your network.  Check that it is still within range of your network and it is plugged into a power outlet.  Forget this device removes this network (button) [FORGET]

  When I try to access to utility Airport on my iPad Air (9.2), I am able to access the information about the hardware, but no matter how many times I enter the password, I have no answer.

  The device is not in a convenient place for a direct ethernet access, but it is possible.  Can anyone think of a reason why I can't access via Airport utility?

  Thanks in advance for any help.

  If you did not do a complete network feeding cycle in a while, now would be a good time to do this.

  Turn off all devices on your network..., modem, router, computers, accessories, etc... in any order you want

  Wait a minute

  Start the modem first and let run for 2-3 minutes

  Then begin the next device connected to the modem and let it run for a minute

  Keep a minute out one at a time until the entire network is back of boot devices

  Recheck the network and AirPort on your Mac utility

  Report on the results

• Why do I see "device not found" airport Admin?

  I have an AirPort extreme and my parents have a TimeCapsule. They are both showing the message "device not found" in the administration of the airport. We tried cycling power etc. Our networks still work, however we can not connect to manage and backups of my parents stopped. Is anyone else seeing this?

  

  You have Back to My Mac configured on your AirPort Extreme? If so, disable it.

  This issue was widespread in the last days. We are all waiting for an answer / difficulty of Apple.

• Device not found, but internet work

  I have an Airport extreme with a capsule 2 TB that I use as a backup file.

  All of a sudden I can't connect to the airport time capsule. When I launch the airport utility, there is an orange triangle/exclamation point that fits the description "device not found". The router works well, since I am connected to internet (at this time).

  I tried to unplug the unit and time capsule comes back for about 2-3 minutes until the same problem occurs again. Factory of Soft and hard resets produce the same results. I know this isn't my macbook pro because it does the same thing on my phone as well.

  You have Back to My Mac configured on the TC with your AppleID?

  This has happened to me and when I removed my AppleID and disabled Back to My Mac it ceased to occur and the TC became visible again.

  I hope that Apple will fix this soon but it would pay record a call of support with Apple on this topic as well.

• My Airport Time Capsule can act as a WIRELESS access point

  Hello.

  I brought a Time Capsule with my Mac Pro. It worked well since yesterday.

  I have set up the time Capsule as a WIFI, bypass at my local network access point. There is a router (cable) works at home.

  It's my Mac Pro AirPort Utility and my iPhone, my Time Capsule is displayed with an exclamation point saying "device not found". I can't connect to the disk on this subject by afp share, or smb. Time Machine function is gone too. He failed trying to connect to the share drive from another computer connected to the time Capsule by cable network.

  But at the same time, WiFi works well.

  I tried to recycle energy. Sharing disk will be available. But if I start the Time Machine backup, it will not be a few seconds.

  Any idea?

  Thank you.

  There are several posts here related the issue.

  Luckily, you have set up your new Time Capsule for Back to My Mac (BTMM)?

  If so, the 'temporary' solution is to delete/disable the option of the CCMM, as follows:

  • Run the AirPort Utility.
  • Select the base and then station, select change.
  • On the tab of the Base Station, go back to the section of my Mac at the bottom of the window.
  • If you have entries here, select it and click then the minus sign "-" button to remove it.
  • Click on update and allow the base station restart.

  If you have not enabled CCMM, we have other options for you to try.

• Time capsule is not displayed but the work of WIFI connection

  Hello

  I have a Time Capsule 2 giga, which is used as a WIFI router connected to my normal router via Ethernet and an Airport Extreme, main, used as extension. Until today everything worked well.

  Now, when I open the Airport utility to display the connection, it shows me that the TC and AE are not registered more (device not found). But I can still access the Wifi and internet via networks, I created, but not the backup.

  I unplugged the TC and AE, reconnected them, reset, then the connection worked.

  But now it is again.

  Does anyone have the same problem?

  Concerning

  Unfortunately, this issue is not new and has been reported a number of times since OS X Mavericks.

  AirPort Utility is based on both the mDNS (aka, Hello) and IPv6 IP protocols to find an AirPort base station.

  When access to the airport through the AirPort Utility, try the following, in order, accessibility with the utility check after each step:

  • Check the local connection. If you try to access the airport wireless, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the base station's LAN ports.
  • Try to access the base station using the utility file > configure other... option. Then enter the IP address of LAN - side base station (the default value is: 10.0.1.1) and password of the administrator of the base station.
  • Make sure that the base station and your computer are configured for IPv6 link-local only.
    • For a Mac: System preferences > network > Wi - Fi or Ethernet > advanced > TCP/IP tab > configure IPv6: link-local only
    • For the AirPort Base Station:
      Note: You may temporarily connect your Mac or PC directly to the base by Ethernet station to access.
      • From a Mac: AirPort Utility > select the base station > change > Internet tab > Internet Options... > configure IPv6: link-local only
    • Since an iOS device: AirPort Utility > tap the base station > press Edit > tap Advanced > tap on IPv6 > change configure IPv6 to: link-local only > Tap actually
  • The base station power cycle. Remove the power branch of the socket adapter and then wait 15 seconds before plugging back in.
  • Perform a ' default ' reset on the base station.
  • Finally, if you try to access the Airport via an Ethernet connection, make sure that your Ethernet port is NOT configured for Jumbo frames, that is, by using a MTU of 9000 +.