AirPrint is not my officejet pro 8600
AirPrint is not my officejet pro 8600
Go to settings on your iPad. Select the wifi. Tap the blue arrow next to the network name in the list that your printer is on currently. When the network settings page, make sure that the http proxy setting is set to auto. This solves the same problem I had with the 8600 printer. I hope this helps!
Tags: HP Printers
I have an Officejet Pro 8600 Plus and an Apple OSX Yosemite iMac running. I installed the full software from the HP support site, and in particular the analysis of the HP is version 4.4.1 (21).
I want to create a color PDF directly in a file on my computer to the scanner.
If I select Save as PDF, I get a b & w image in a file that is automatically created.
If I select print daily scan opens in HP Scan and I am able to create an image in color, but with additional steps.
I looked at other similar topics in 2012 and 2013 and saw advice to change the mode in HP utility/Scan to computer/change Scan tasks/editing, but there is no option of color Mode.
Finally, I figured this out. It CAN be done.
Go to HP utility/Scan of the computer.
Make sure that enable Scan to computer is checked.
Select Edit analysis jobs
Select Save as PDF/change
In the presets drop-down, select generalist
In the section move the items from the Finder, you can also specify the folder where the scans will be saved.
Saved color, managed directly from the printer scans on my iMac. Sweet!
My systems are all running Mac OS X 10.8.2 (Mountain Lion). I have a Linksys E4200 configured for 5 GHz Wireless-A and 2.4 GHz Wireless-G. For testing purposes, I have firewall of the router disabled.
Here's what I CAN do:
-connect to the Web server for the printer (printer is correctly connected to the wireless network)
-print using ePrint (printer running mechanically)
What I can not do:
-Install the printer in OS X
-printing of my office/computer systems portable
-printing of my devices via AirPrint
I tried the following:
-reset the network settings on the printer
-restart the router
-restart all systems
-System preferences print & Scan shows the printer as "near printers: Officejet Pro 8600 [CBE189].
-in installation "settings until 'Officejet Pro 8600 [CBE189]" configuration of the device... ". "returns with"Unable to communicate with the printer at the moment"and I have to cancel installation
-When printing using iOS devices, I can choose the printer, but any print job expires.
Any help would be greatly appreciated!
Too bad! Solution found - unplug the power cord, wait 30 seconds, plug it in again. Pop, it works. (So old-school)
I just bought a new of OfficeJet Pro 8600 today. Everything seems to work perfectly except for the Google Cloud Print connector. I can print of AirPrint, as well as e-mails to the address hpeprint.com, but when I try to record using the google site, I get the error message "could not pass information on HP printer.
The printer is connected by ethernet wireless and it seems to work find out otherwise. I have no restrictions that can send print jobs and I changed the email address for hpeprint.com several times, as suggested in other forum threads, but it can never connect to the Cloud Print service. I'm at the level of the last firmware listed on the HP website. I tried to open the connection of several PC if several web browsers though.
It was an important factor in the purchase of this printer. Help someone?
OK, nothing is different tonight, but it just worked. I had just opened a chat to HP support and he gave another chance just to confirm, and I came to the page "registration successful". Prints crossed chrome without any problem. I made no changes to the printer, PC, or network. So, the best advice I can give is - it wait a few days... If all goes well, he continues to work :-)
The top loader will feed is out of paper. He reconizes that he delivers here but it will not feed... making the noise, but do not feed. Can I do to fix? I cleaned the rollers with alcohol.
Welcome to the Forums of HP's Support.
I see that you are having problems with the document feeder in your Officejet Pro 8600 more e-all-in-one printer. I can help you with that.
First, I will mention that the cleaning of the rollers with alcohol has the opposite effect you hope. As the rollers of the printer depends on rough grip on rollers, with alcohol will break the rollers and damage to the printer. Instead, HP recommends to use water to clean the rollers and other components inside the printer.
That said, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, this document explains How to solve problems of choice with your document feeder.
If after following the above, you are still not able to use the feeder, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.
Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.
He just did not react, even if the Test Fax is OK (all PASS). I did a lot of testing. Sometimes (well only once so far), it does not recognize a call (I call from a cell phone, but I know clients that it does not meet either ordinary fax machines) and connect. Sometimes, he gets the call, but ask me to accept it, although the auto answer is on. And most of the time, almost always, it does not react at all.
It is a series of N911g Officejet Pro 8600. Brand new. It is connected to my PC (win7U) via USB, no configuration wireless fantasies at all. I tried to install manually and with the wizard, both directly on the printer to the computer. Everything fine each time, including a successful fax test all. But then no reaction. The line is a Fax line, with its own number, only for faxes. No problem to send faxes. I have tested the line on another printer (Epson PX830), with the same cable, just unplug the phone line on the Officejet and plug it into the Epson: no problem, all calls answered.
Any ideas? Thank you!
It works with the new NT. I was even able to programm with the fax: for lines analog, you will need to enter your analog number manually in the NT by using an analog phone (or perhaps a more intelligent device for the pros, I guess). I just send faxes empty a little with the codes as numbers. I got an error message from the phone network, but the new testament had already swallowed the codes from here here. I have not tried the cable: too happy it works finally.
I have an Officejet Pro 8600 and I use Windows 7 Ultimate (64 bit) and it print and copy but will not scan. I had a hell of a time trying to get this thing to scan - I even spent an hour and a half with HP technical support and they could not fix it and finally gave up and call me Micro$ oft said that it must be a windows problem (Windows is up to date, incidentally).
I tried to open the scanner software and nothing happens when I click the icon - the loading icon flashes for a second, then only the mouse pointer. Nothing happens if I try to boot from all programs. Nothing happens if I try to scan to the computer of the other printer told me the failure of sweeping and that there could be reasons of severalpossible (unrelated, software used, etc.).
I have installed and uninstalled. A couple of times he was having trouble with the installation, but finally got it connected. Once it would not uninstall in Control Panel until I did it directly from the HP folder. I connected it by USB and wireless. I installed the version of bloatware. I cleaned that out and I tried the only version of drivers. The HP support person had me go and removed a bunch of stuff in the registry. I tried to run as an administrator. Nothing works. I even tried to scan using Windows Fax and scan. I disabled Kaspersky and made sure that my firewall is turned off.
I am at my wits end with this and certainly regret my purchase at the moment. Help!
Hello, it happens to the analysis of Windows (WIA) and generates an error:
"The Windows Imaging service does not work... If the problem persists, you will not be able to scan using the applications that use this service, such as Microsoft Paint. Scanning software HP could still work. »
It asked me to restart, and then re-run the diagnostic tests, but I got the same result.
Then, I jumped to HP Scanner Twain and got another error:
"The Twain component is not working properly because the product is used by another process. Save your work and close all applications. Turn the product off, turn it on again, and then click on restart and repeat the test. »
He told me then the problem persists to uninstall the software, then reinstall the Full Feature software (I did, but available).
Problem solved! After you had me run the diagnostic tool I googled the WIA problem and found that many other people had the same problem. A person has a response from Micro$ oft saying that it was a Windows 7 issue and how to fix it - this is the text I found:
To start the WIA service, you need start all services of dependence. To start the dependency services, please follow the steps mentioned below:
-> > click on start-> type "services.msc" and press ENTER, once you get up the services window, please do the rest steps.
-> > first check and write down all the dependency services: -
-> > right WIA-> properties-> tab dependence, check the services of name listed there.
It must contain the following services:
* RPC remote Procedure Call
-> > DCOM Server process Launcher
-> > RPC end point mapper
* Detection material core
Make sure that all of the above services are started in the services list.
Last time, we started the Detection hardware Kernel, which solves our problem.
(Andy, it's important. Choose "Detection hardware Kernel ' and start this service which should start your 'Windows Imaging Acquisition '. If it does not then select WIA and change the departure to "automatic". This fixed my problems) after all dependency services start, please try to start, WIA service to solve the problem of .
(For those who are doubtful with computers, like me, when you click on the start icon, you can type services.msc in the box of research programs or click on run and type it in there). Once inside the list of services, you can look at the dependencies by right-clicking on the Windows Image acquisition service and selecting Properties. Take note of these dependencies. Then back to the main list and watch to see if these dependencies are started. My Shell Hardware Detection says disabled, so I right click on it; However, starting selection is grayed out and I couldn't select it from the drop-down list box, so Startup type I selected Automatic, apply, close the Services window and then started my Scan software and presto, it worked.
Thanks for setting me on the right track!
HP Officejet Pro 8600 more
MacBook Air mid 2011
Mac OS X Lion 10.7.5
ASUS router DSL - N16 (new)
I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.
My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!
Details of what I tried:
- Uninstalled HP software.
- System preferences / Print & Scan - removed all printers.
- On the front of the printer: you click Network and disconnected.
- Off, computer, printer and router.
- Tour of router on. The printer is turned on.
- Used the wireless configuration wizard.
- Chose my router - "Found WPS router".
- The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
- Turned computer on - check the connection to the router OK.
- System preferences / print and scan - Add printer. He sees my printer - I select this one.
- Option to download and install the software of Apple-selected.
- Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
- Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
- Go to support.hp.com/gb-en/drivers - type in the printer model.
- Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
- HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
- Click the HP Installer dialog box. Ignored HP ePrint offer.
- "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
- Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
- Software installed with success, but still need to configure the device. Press to continue.
- Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
- 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
- Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
- Back to the installer - congratulations! Successfully installed.
- Utility HP ok - prints ok.
- On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
- In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
- In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
- Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
- Try Apple Image capture - no devices specified in the list of devices.
First, make sure you have the latest firmware installed as follows:
Then, try the following:
- Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
- Select Network Configuration.
- Select direct Wireless Configuration.
- Ensure the Direct wireless is enabled and take one step of his password if such a value.
- Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
- Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?
Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.
On your screenshot, it seems that your router do not transfer packets to multicast to the need...
- HP Officejet Pro 8600
- MacBook Pro (Mac OS X, Version 10.7.5)
- MacBook Air (OS X, Version 10.8.2)
- Why my Mac initially print fine, but now will not print?
I have a wireless network in my house that consisted of a 30 MB cable internet, Netgear 900n, HP Officejet Pro 8600, 2 laptops from Dell with Windows 7, a laptop Lenovo with Windows 7 and Dell with Windows 7 trick, all printed matter very well.
The HP Officejet 8600 was added to my network about 2 months ago.
I added a Macbook Pro and Macbook Air about 3 weeks ago. The two Macs printed fine for about a week. Then suddenly they stop. I spent about 2 hours on the phone with HP's Service, and finally, they said to my router. So I called Netgear. NETGEAR was useless! They wanted me to accept fees for services before they would even discuss the issue.
As a result of information provided by the HP support service, and because Netgear will not support their product, I quickly bought a new router - an Apple Airport Extreme.
Macs will recognize the printer will print if connected via a USB cable, but do not print wirelessly on the Officejet Pro 8600. The fine impression CPA.
The frustration that is felt is made up by the fact that Macs printed very well with the Officejet Pro 8600 2 weeks and now the printer shows just "idle"... even with a new router. (see image below)
Please help, thank you very much for all support.
As a side note, the representative of the HP Service was very friendly and definitely tried to support the HP product, which is much more I can say about Netgear.
More likely a problem with Multicast, which Apple devices are relies on to communicate with the device through the network.
First try unplugging the router for 30 seconds.
Connect to the power supply and wait 2-3 minutes.
Turn off the HP printer and turn it back on, then check all difference.
If it persists, try to change the configuration of your router as follows
Note: the settings below are not related with the HP product, I provide you with the steps as a best efforts and those based only on my own knowledge. You can try to change the settings of the router at your own risk:
- Open the router configuration page (you'll find listed as the default gateway by clicking the icon on the printer wireless, then print a network configuration report.
- Click the Advanced tab.
- Click the configuration option in the menu, and then click Setup WAN.
- Be sure to uncheck the box Disable IGMP proxy transmission and apply the changes.
- Click on the LAN configuration on the same Setup menu.
- Set the RIP RIP-2 Version and apply the changes.
- Restart your router and then check any change.
I hope that you will find useful information, you can also use the guide to the user below for more information:
HP OfficeJet Pro 8600, connected to the local network but cannot print printer on the same local network.
Work tried fixing it but all attempts fail.
Printer recognizes the router's LAN.
Was also pointed out that the port does not communicate, can not remove it; Cannot add another...
Printer does not print.
How can I fix?
Welcome to the Forums of HP Support!
I understand that you are unable to print to your printer HP Officejet Pro 8600. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
When you say 'LAN', are you referring to the network or you try to share the printer on the network?
How is the printer connected? (Ethernet/WiFi)
If you have noticed that the port is causing problems, please download and run the print and Scan doctor, it will be probably diagnose and fix the problem you are experiencing.
What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)
HP has several Officejet Pro 8600 series.
What is the name and the product number of your printer? How can I find my model number or product number?
- Update the firmware of the printer.
- Don't hide the SSID (network name).
- What type of encryption are you helping? HP recommends WPA and WPA2.
- You have a double router broadband? Make sure that the two groups were not the same network name.
If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.
To assign the static IP address, use the following steps as a guide.
- Print a Page of Network Configuration menu of the printer front panel. Note the IP printer. IPV4 address
- Type the IP address in the browser to bring up the SAP.
- Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
- Select Manual IP.
- Enter your IP address manual (192.168.0.232)
- Enter 255.255.255.0 for the subnet mask, except if it is different.
- Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
- Please, click on manual DNS server. For the preferred DNS Server Manual please enter 184.108.40.206 and the Alternate DNS Server Manual, please enter 220.127.116.11.
- Click on apply.
- Restart the router, the printer and the computer.
- Test printing and scanning.
If the problem persists, download and run this patch rollup: resolving printing issues in Windows 7 and Windows Server 2008 R2
- Try printing and scanning.
In addition, if you are still having problems try the steps in this guide, HP printers - "offline" Status Message printer (Windows 7).
Continue on, if the problem persists.
- Open the disk cleanup utility:
button to scan save the docs is grayed out after the scan is finished and ready to save the step
Thank you for joining the HP Forums!
I understand that you cannot save documents scanned with your HP Officejet Pro 8600 N911a printer. I'm happy to help you!
Please take a look at this guide, the printer Scan fails or impossible to scan allow (macOS Sierra).
Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
Hope this guide helps!
We have a printer all-in-one HP Officejet Pro 8600 operating from a desktop HP with Windows 7. Recently, in the last two weeks my wife told me, we cannot print photos. The documents appear to be printed without a problem, but when trying to print a photo we get a window titled 'Send Fax - HP Officejet Pro 8600'. We have never used or even hung fax capablitly since we have owned this printer (maybe 2-3 years). All of a sudden, this window is displayed when we try to print a photo and the photo does not print. I can't tell you that my wife did not hit accidentally a wrong button somewhere down the line, but she says she does not. I tried to attach a screenshot of the window, but for some reason that it does not take it. It's probably something very simple, but technically challenged myself, I can't understand. Help, please.
Print picture of what program? Some programs to keep their own default values for the printer. It seems that the default printer for the printing of the photo program has been set to Fax. Try to open the program, select the Officejet Pro 8600 as the printer rather than the Officejet Pro 8600 fax.
I just got the Officejet Pro 8600 as a gift and burden of implementing software and it on my wireless network. When I try to print an e-mail or a coupon, the command changes to the printer and indicates in the queue. Then after a few seconds, the print queue (work) disappears without printing the document. This command goes to the HP ePrint feature or the Officejet Pro 8600 network? It shows the HP ePrint as being on USB.
I have run all the Diagnostics, downloaded all the new software, software packages and updates. I spend several hours trying to get to the printer.
Thanks for any help you can provide.
Welcome to the Forums of HP's Support. I understand that when you send a print job to your printer Officejet 8600 to printing to the queue, then disappears without the printing of the print job.
To help you, you please provide additional information?
- How is the printer connected (USB cable, ethernet or wireless)?
- What operating system do you use?
- All print jobs fail? If Yes and you are using a Windows operating system, please try printing HP and Scan Doctor for Windows. HP printing and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems.
- When you send a print job are sending the address of electronic mail of the ePrint printer? If so please check The HP ePrint, print not print job if you send the print job using the print command, please see the document of your HP printer print jobs are stuck in the print queue .
I look forward to hear from you.
HP officejet pro 8600 save as editable text (OCR) does not
the printer reports: can not detect install OCR s/w...please
IrisOCR 18.104.22.168 is indicated as being installed
How can I get printer recognize/find OCR?
1 uninstalled existing installation
2 deleted all files
printer 3.re - installed s/w
4 still does not
5 uninstall printer new s/w (about you 4th time)
6. deleted all files in HP printer
printer 7.re - installed s/w BUT
8.re - installed in a different folder: HP-2
Now everything works fine
With the kind cooperation of RnRMusicman and other knowledgeable people here, I could solve virtually all the problems I had Windows 10 to my HP Officejet Pro 8600, work flawless long since I bought it and while I was using the Professional Windows 7 operating system. I was able to solve the problems of scanning and printing. I should say that I can NOW print letters, notes, etc. I wrote on WordperfectX6, scanning photos, documents, etc. without any problems. However, today, I tried to print photos of two 2 'My images' files and everything seemed to go OK, I got the display window to ask me how many, what size, photos etc I wanted to print and I clicked on print, then got another window showing the progress, but there was absolutely no response from my HP Officejet Pro 8600. I tried to unplug and plug in again, restart, using the HPPSdr.exe and telling me everything is beautiful - but of course, this isn't. When I tried to choose in the menu to go online to more possible solutions, I still said that I am not connected to the internet. I hope I'm not overstaying my welcome to these forums. It is a serious problem, I want to overcome since I have to print photos from time to time for projects. Thanks in advance to you all and know that I am very grateful for past assistance which has solved MOST of the problems. This one I didn't know until I tried to print photographs, lol. As I said the OTHER impression, as WordperfectX6 is absolutely no problem only photographs. Even looking at the "see what's printing" I do not see the ORDERS that I sent to the printer. It is completely empty. Thanks again.
First of all, I do not deserve the title of "Guardian", lol. I had adjustments and is raging after the upgrade to Windows 10 trying to do my job of Hewlett-Packard Officejet Pro 8600 (blah, blah blah). I tried all kinds of recommended patches and nothing has been done, or he helped briefly and then the problem resurface.
Feeling totally beaten yesterday, 2 November 2015, I deleted every single file from HP, fix, program, diagnostic tool ALL. Then I unplugged the printer from your telephone line and plug its USB connection to the computer. It was 19:00, 2 November 2015. I then dug around and found the original set of the instructions that came with the printer when I bought it on amazon about two years ago. Left on my desk, resolved to do battle with these unbeatable hi-tech "monsters" overnight.
This morning, November 3, 2014, at 6:30, to feel refreshed and ready for battle, I discovered by accident that my DSL provider, century link, had a firewall (in addition to one already, I have in my software) so I advanced and off to see if that would help. I just reconnected it on the printer, BUT this time I have not re - download HP software. AND HERE, my Officejet Pro 8600 works again! I can print from WordPerfectX6, I can print some photographs-YAY! The only thing I'm still not able to solve must be able to print the pages of the internet. For example, I tried to print a page of amazon.com and when I went to 'print' I was delivered to a Fax template. This happened also when I clicked on "Print preview" - but I can live with THAT. So, I walk away from the battlefield until I totally lose my sanity and tell me "that's close enough," lol
Another by-product happy to remove the firewall of the century-link, which I didn't even know existed, it's NOW, I was able to receive updates from Dell, which had previously been cancelled/blocked, ostensibly by this firewall 'stealth' of my DSL provider which I didn't even know existed.
Thank you! To you all, who tried to help and who actually HELPED thanks to your suggestions. Who would have thought that do not try to download HP ALL and eliminating a firewall that I didn't even not existing would solve 99% of the problems. Thank you, Hewlett-Packard to also operate these forums! They are EXTREMELY USEFUL!
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