Alert window of blackBerry Smartphones that won't go away

Similar Questions

• BlackBerry Smartphones icon won't go away

  A small white icon that looks like a cassette is display on my home screen. It has no figures with it. I think this is a voicemail icon, but my mailbox is empty: I checked it several times.

  Can someone identify the icon and then tell me how to get rid of it. I already have my battery several times different (but not for 30 minutes as a post suggested a missed call icon that won't go away).

  Here you are at choice,... follow these steps in order until it is resolved.

  1. Call your voicemail and clear the message.
  2. You can call your BB from another and leave a message. You BB, call your voicemail and clear and delete your messages.
  3. Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
  4. Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  5. Clean and reload your OS.

• Call failed blackBerry Smartphone icon won't go away

  Hello

  I just bought a blackberry off ebay (after millions of problems with my iPhone!) and I'm having a few problems...

  First of all, when I turned it on there was no txt, or the sound icon message icon. I browsed this site and followed the advice to remove the battery to restart and that seems to have done the trick. However, someone called me and now I have a call missed the top of the screen icon. I can't find a way to access to see who called me and to make it disappear.

  My second problem is that I am unable to use the Setup Wizard to configure my email account (this is a gmail account). I was wondering which would be because I'm currently on a rate of the iPhone with O2? Should I change my rate for a rate of blackberry in order to implement my mails and surf the net?

  Any help would be greatly appreciated, thank you!

  Try following the steps in this post to clear the missed call icon

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&message.ID=17242

  Yes you need a BlackBerry data Plan, not the IPhone plan to set up e-mail accounts and browse the internet

• Email blackBerry Smartphones icon won't go away!

  I have a Blackberry Bold 9700 and I can't get the mail message icon to go! I checked each box unread messages or messages and there is not.  I took the battery, sim card, rebooted, and they are still there. Any suggestions?

  Open your Messages folder.  Press the menu button, and then select the display folder.  If you look at each of these files, one by one, you should be able to find this annoying message and get rid of it.  You say that it is a message, but how about delve you into these issues and see if it could be something else.

• New icon blackBerry Smartphones Message won't go away

  the phone indicates that there is 1 new MSM and MMS message, but there is NOT, I checked the mms and blackberry messenger. called Bell, they told the battery me but no help no, the new message 1 icon is still there. Any idea?

  Thank you.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• BlackBerry SmartPhones that Support Themes

  Hello, I made a theme and made compatible with these BlackBerry SmartPhones:-1) "BOLD" 2) BOLD 9700) 3 BOLD 9650 9000 4) TORCH 9800 5) curve 6) CURVE 9300 8950 7) of the CURVE 8900 8) CURVE 8500 9) CURVE 8350 10) CURVE 8330) 11 TOUR 9600) 12 PEARL 9100) 13 STORM 9500 14) STYLE 9670 15) in PEARL 8100 16) PEARL Flip 8200 17) CURVE 8300 Series 18) 8800 I just wanted know there there any BlackBerry smartphones that support Themes? Thankx

  Basically in this link of the number model 8000 and higher, but not those of the OS 7.0 or higher.

  http://en.Wikipedia.org/wiki/List_of_BlackBerry_products#Consumer_models_.288000_-_9000_series.29

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!

• BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

  Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

  My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

  Thank you for your time.

  Hi shelran,

  Welcome to the BlackBerry support community forums.

  It's very sad to hear of your soaked BB device. I hope it still works!

  Check the article below to learn how to restore the data on the device-

  • KB03953  How to back up and restore data to a new BlackBerry smartphone
  • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
  • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file

• Deleted mailbox of blackBerry Smartphones that appear in the messages folder

  I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

  Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

  But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

  1. Remove all THE email accounts of this device
  2. Perform a battery pull reboot
  3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
  4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
     • KB10167 How to clear data from the BlackBerry Smartphone user
  5. Perform another batt-pull reboot
  6. Now return to your email on your device and see if now works normally

  Good luck and let us know!

• Messages from blackBerry Smartphones that do not exist?

  My phone is a BlackBerry curve 8520 and I get alerts of messages from him and when I look, I see nothing.

  He spends a lot of time

  My BlackBerry will make a noise and when I take a quick glance at my phone, nothing is there.

  Can someone please help me understand this.

  Hello and welcome to the community!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• Error message of blackBerry Smartphones that I don't understand

  Hello Blackberry community,

  I have a Curve 9300 and so far, it has worked without problem but the other day I tried to send a BBM and received this message:

  UNTRAPPED EXCEPTION: JAVA. LANG. NULLPOINTER EXCEPTION

  I have no idea what this means and why I receive.  All I can do is press 'OK' and it brings back me to my normal screen.  All other functions work correctly.

  If anyone can help that would be great.

  Thank you.

  Hello!

  Try the following:

  Pull your battery from your BlackBerry Smartphone and then re back into place for the restart of the power.

  Let it Idol for a long time to restart.

• BlackBerry Smartphones phone won't boot to the top

  I downloaded a few applications to Blackberry World on my night of phone. One was booster. When I tried to open it I got an error message saying something about Java, and after failed attempts to open it, I deleted it. The other was AP Reader. I just tried to open it for the first time this morning. When I clicked on it, the phone started to reboot. He took an unusually long time to restart, then I put down and came back some time later. When I picked up, he seemed to be in the off position. I tried to turn it back on but nothing happened. So I took the battery out and put back. The fire came, stayed on a minute or two, but instead of booting, the phone is off again. I tried to remove the SIM card as well as the battery and then replace both, but he got the same results. I can't even reset the phone to default settings because I can't seem to start. Help! What can I do?

  Sometimes you gotta try some variations... If you have tried only twice, you did not probably not enough variations. I remember a device where I had to wait for the touchscreen to become active, hold down the ESCAPE key for about 50% of the loading bar, release, then press and hold again close to 80% to 90%. A strange sequence, but it worked for me.

  If you don't want to keep trying, your only recourse will be more drastic... I hope you have a good backup, as it is unlikely that you will be able to get one now.

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  Good luck and let us know!

• Message from recvd 8700 blackBerry Smartphones that enabled email accounts

  I have a 8700 Blackberry on T-Mobile. v4.1.0.346

  Yesterday I received messages from the activation server for each of the accounts already active e-mail on the device.

  "Congratulations, you have successfully configured (my email address) with your device Blackberry (R). You should start receive new messages in about 20 minutes. »

  Another thing that happened: I have all the hidden accounts and access messages with the mailbox icon. An icon previously hidden from one of these accounts became visible.

  My concern is that there may be another Blackberry device, access my accounts. It never left my physical control.

  Appreciate your help with this problem.

  Thank you

  Hello whitmanrf,

  Welcome to the community of BlackBerry Support Forums.

  Activation congratulatory messages that you received on your BlackBerry smart phone mean that email Service books were re sent to your BlackBerry Smartphone.

  An icon of electronic mail can become visible again as long as new service books were received by the BlackBerry smartphone or because of the theme settings.

  Thank you

• Message from blackBerry Smartphones that will not disappear every 20 minutes

  Hi I get of "[email protected]" he says don't not to open the attachment and it wil be processed by the server. This changes every 20 to 30 minutes and lasts for weeks. My e-mail works fine, but it's very annoying. Any help!

  Hello AlanW,

  While, I stumbled on this thread today that describes the same problem as you:

  http://supportforums.BlackBerry.com/T5/General-BlackBerry-smartphone/weird-messages/TD-p/505349

  try to follow that proposed contributors to do this, it might be useful

• BlackBerry Smartphones Blackberry 8520 - icon won't go away?

  Hello

  The logo shows from the Blackberry App World, with little through arrow and the Red Star of notification. I have the newest app world, all my applications have been updated last night. I did the battery pull, I left the battery out for half an hour and put again, and I have reinstalled and uninstalled various applications. The logo is always in the corner of my screen at run time, and it won't go away. It's really bugging me!

  Can anyone help?

  Well, if there is no new messages on the app world or updates to all the other apps then I'll go with my 1st theory by saying it's bugged. Facebook and Appworld do for me on occasion, where a message icon won't go away, and the only way I make them go away is to uninstall and reinstall. Doesn't hurt to try.