Alienware 15 'K' key crashes when you press any of the line

Howdy,

I have a little problem with my new laptop Alienware 15. Two weeks after getting it, I noticed that the key K tends to get stuck when you press any of the line. Basically, it remains in the pressed position and not coming back to the top unless I force it by inserting something like a needle under it.

In the limited time, I used the laptop I have not stressed that special touch at all (just looked on the key combinations of the games that I've played so far and the K key was not used).

Advice on what to do? I was thinking to get one of these cans of compressed air and blow air under the key and see if that solves nothing. A little scared to take a screwdriver and remove since who knows what I'm going to spoil. I would not have to send the laptop back just because one key is stuck and I hope it doesn't come to that.

Thanks for any help.

compressed air is a good choice, you can use a clean brush also (in my case I use both to clean my knees)

Tags: Dell Products

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