Alienware Alpha i7: Windows 10 upgrade with keyboard and bluetooth mouse problem

Hi, after I upgraded my Alpha to 10 Windows x 64, the sytem lost connection to my keyboard and mouse bluetooth (both Microsoft, ironically).

In the bluetooth Setup screen, the devices of just no longer appear.

Unistalling the driver HID keyboard and restart has been recommended in many forums. I have not seen a change. Is there anything else I can do?

TIA

Hello

You have probably the Intel 3160 ADAPTER Bluetooth 4.0 or the Intel 7265 ADAPTER Bluetooth 4.0. Try to reinstall the driver for your system and restart the computer.

Tags: Dell Products

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