Alignment printer - CP5225dn printer problems

We recently bought the HP Color LaserJet Professional CP5225dn printer and it has worked very well so far.  I have one question though.  We have several models of MS Word which are branded with our company logo, website information, page border, etc...  All models are calibrated at 8.5 x 11 standard.  However, when I print some documents/models, the alignment of the document is disabled.  I had to adjust the value of X or Y depending on each of the different documents (again all documents are 8.5 x 11).  When I consult documents in print preview mode they all look the same to print the way they are supposed to.    Have to adjust the alignment for each type of document is a big hassle.  Anyone have any ideas on what could be the problem or how to fix this?  Thank you

Hi zmuckleroy,

I can't wait to hear that you have questions.  If you are able to print other documents without question that occur, there may be a problem with the template.  Try to print in draft mode model.  If you still have problems you can try to move to a different print driver universal version/type.  You can download and install the driver PCL5 or PCL6 whereby one is currently installed for the unit (most likely currently using a PCL6) by clicking here.

I hope this helps!

Tags: HP Printers

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