all creative suite applications install as trialversion have a subscription to creative cloud) and when the

Similar Questions

• We were members of creative cloud and when the membership was to be renewed, we asked one month free. This leads to 2 accounts creative cloud on our page... a renewed and paid for and the other related to the temporary use.  How to get rid of the tempo

  We were members of creative cloud and when the membership was to be renewed, we asked one month free. This leads to 2 accounts creative cloud on our page... a renewed and paid for and the other related to the temporary use.  How get rid of the temporary use of a month?  They both have the same ID and both appear on the administration page.  Thank you.

  Please contact customer service to get this resolved.

• Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» PLEASE DOWNLOAD A

  Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?

  first of all uninstall cc on your computer.

  Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe

  If that translates into the same initialization error:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• Just downloaded LR 2015 compared to the creative clouds and when I click to run it blinks in and out and will not open. I have a macbook pro 13 "retina

  Just downloaded LR 2015 compared to the creative clouds and when I click to run it blinks in and out and will not open. I have a macbook pro 13 "retina

  Hi Frank,.

  You can follow the article: connect, disconnect you and | Creative desktop application Cloud disconnect and reconnect back to creative cloud and try to launch your Lightroom 2015 application.

  Let us know if it works or not.

  Thank you

  Yann Arora

• I downloaded the creative cloud and when it's over, it opens and was completely empty. Nowhere to connect and not applications for me to click to download. I need this to be fixed as soon as POSSIBLE. What is the problem here?

  I downloaded the creative cloud and when it's over, it opens and was completely empty. Nowhere to connect and not applications for me to click to download. I need this to be fixed as soon as POSSIBLE. What is the problem here?

  WHITE cloud screen http://forums.adobe.com/message/5484303 can help

  - and step by step http://forums.adobe.com/thread/1440508?tstart=0

  - and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

• I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5).  I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not vali

  I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5).  I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not valid.  Is there a way I can download a copy so that my license key will work?

  A download of Cloud will not work for a licensed version.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• I had a file disappear from creative cloud and then the name get reassigned to another file.

  I had a file disappear from creative cloud and then the name get reassigned to another file.  How to recover the missing file?

  If a file with the same name is saved again and then a version is created. You can see the versions of the files page to https://creative.adobe.com/files. Of the files page , click on the file to access his page. Pass on the Details tab in the activity tab if necessary. You will see the current Version and all previous versions.

  

• I paid and install creative cloud and when I launch an application he says that it cannot find the subscription linked to my account...

  What should I do now? BTW, I can connect without problems on my online account from adobe...

  and I have already received the confirmation e-mail...

  Please disconnect and connect to creative cloud

  1. Click the gear on the top icon right from the creative cloud.
  2. Click on Preferences.
  3. Click sign out
  4. Reconnect

  See if that helps.

  Thank you

  Varun

• I installed the trial version of the creative cloud and when I opened it is empty.  How can I fix this?

  I tried a few times now to install the version track creative cloud to get the new PS2014 - but it is empty as below.  I am on Windows 7 and this is the first time that happens (have used this software on the PC before installing other tests)

  

  Hi Fayet16,

  You can follow the link: http://www.adobe.com/downloads/other-downloads.html and download Adobe Application Manager. It will update when you first launch as the necessary creative cloud desktop application.

  Let me know if it does not work.

  Thank you

  Yann Arora

• An older version of Adobe Creative Suite is installed on my computer (iMac). This version is no longer valid. I ordered creative cloud and then the installation is you asked the product code of the Suite. I have the old code entry and it say that it is no

  How to install Creative cloud when an old version of the Creative Suite is still installed?

  Please take a look at this document and see if it helps:

  FAQ: What should I do if the creative cloud invites me for a serial number?

• I installed creative cloud and when it opens upward, all I get is a blank window. Help, please.

  I made a purchase recent first Pro CC and had to install creative cloud. But when I open the creative cloud is all I get:

  I want to solve quickly. I have a delay of projects I wanted to do a long time ago.

  Well, I have solved my problem. If you need to remove the OOBE and AMMupdate folders, be sure to type your directory as \Users\(your computer user name) \\AppDate\Local\Adobe for users of Windows 8.x. I hope this helps others as well.

• I am a member of creative cloud and bought the edition of students.  When I go to the Apps on my cloud he said "try."  But I bought it, I do not have a trial.  It should say "Download", not "Download Trial".  What I am doing wrong?  It is said that I paid

  Why am I not able to 'Download' cloud Apps edition I paid for students?  Everything he says is "Download Trial" or "Try" on my creative application of cloud.  I am frustrated because I paid for the full thing, not a trial.  Anyone know what I'm doing wrong?

  Then, I found a solution for my problem and maybe yours? It's the windows host file.

  If you cannot open the Web page and then reset the hosts file.

  • Launch an Internet, such as Firefox or Internet Explorer browser, and open one of the following links, depending on the version of Creative Suite:

    • CS5.5: https://activate.adobe.com/test
    • CS6 and later: https://lm.licenses.adobe.com/gdf/status.jsp

    If you see a successful test message (see screenshots below), you have access to the activation servers. Activation of the trial or from your software.

    CS5.5: Test passed

    CS6 and later versions: Test successful

    Still problems? Go to step 3. Reset the hosts file.

  • Reset the hosts file:

    Note: you may need to deactivate you security software to change your hosts file.

    Windows

    1. Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
    2. Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
    3. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
    4. Look for the hosts file for entries referencing activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
    5. Save and close the file.

  If you still have problems I suggest you have a look here

  When I open my creative cloud application he asks me my serial number?

• How to force the download of Adobe Creative Cloud and reinstall the application?

  Mac, I installed Indesign via CreativeCloud and then remove the file from the application in the Finder. Adobe CC said even the app is updated and I can't reinstall...

  Thank you

  Office CC lists the applications as "up to date" when they are not

  -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

• I am trying to install creative cloud and got the error code: 50

  What does that mean?

  See if the following can help:

  "Unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

• Hi today I bought a laptop from Apple, and I want to download creative cloud and during the installation of the cloud does not move me for a long time what to do

  ??????????

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html