All-in-One 200-5020: no sound through speakers after Windows upgrade Windows 7 10
I just picked up a Microsoft offer for a free update to Windows 10 and since download, is no sound from my computer desk top of page at all. It seems that everything works (button, speaker symbal, check Device Manager,) but no sounds.
I already had Windows 7 on my unit.
Here is some info
My desk top: 200-5020 all-in-One
Product #: BK257AA-ABA
PCBRAND: Pavilion
Hello
If does not work reinstall the driver, and then try to use the audio generic driver supplied with Windows. Here's how: in the Manager of devices, right click (or tap and hold) your audio driver > update driver software... > Browse my computer for driver software > let me pick from a list of drivers for devices on my computer, select the Audio high definition device, click Next and follow the remaining instructions to install it.
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I read your post on how some programs make sounds through the speakers not the headphones and I'd be happy to help you in this case!
To make sure that your headphones are used when it is connected to your laptop, I advise you to follow the steps below:
1. click on the Start button
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5. a second disabled icon "speakers" should appear. Right click on this icon, then click Activate
6. Select the device speaker newly enabled, right click and select "set as default device".
7. click on apply.
Please re-post with the results of your troubleshooting, and I look forward to your response!
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