ALL IN ONE C3180 - DOES NOT RECOGNIZE COLOR CARTRIDGE

HELLO AND I HOPE YOU ANSWER ME. I HAVE THIS PROBLEM FOR LIKE A YEAR, I BOUGHT A PRINTER WHILE A C3180 3 YEARS AGO AND ALL OF A SUDDEN, HE SAID THAT WASN'T ' T´T HAVE A COLOR INSIDE CARTRIDGE AND I NEEDED A PLACE. THE PROBLEM IS THAT SHE DID NOT HAVE A COLOR INSIDE CARTRIDGE. AND IS ORIGINAL. WASN'T ' TEMPTY. I THOUGHT MAYBE IT WAS EMPTY, I BOUGHT A NEW ONE AND A PLACE. BUT I LOST MY MONEY BUY A NEW ONE, AND WHEN I PUT IT, I HAD THE SAME PROBLEM. THE INK IS FLASHING. AND I CAN'T PRINT IN BLACK OR BECAUSE IT IS SAID THAT HE BOTH CARTRIDGES ON. ANY IDEA? BECAUSE, I HAVE REINSTALLED THE DRIVER, AND NOTHING HAPPENED. I BOUGHT 2 MORE BECAUSE I THOUGHT HAS A PROBLEM OF INK, BUT NOTHING HAPPENED. I CAN'T USE IT AT ALL AND I HAVE BLACK AND FULL COLOR CARTRIDGES. Thank you.

Hello Melanieag,

Have you tried following the instructions here?

If none of these work, it is likely that you have a hardware failure in your printer, and there is no "serviceable" parts in the printer to solve the problem like this.

PM sent

Todd_sd

Tags: HP Printers

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