All-in-One copy vs functions Scan

Similar Questions

• All-in-one Officejet 5610: function Scan lost after upgrade to Yosemite

  Lost the ability to analyze after upgrade, print, and copy works. Have already done everything suggested by Double-U-di in the Mac OS 10.10 post Yosemite and HP Printer Support posted on 30/10/2014: checking for updates Apple, printer removed from the queue, add printer back, reset the printing system, removed the HP software, repair disk permissions * manually installed HP printer drivers v3.0 and added to the queue printer. No change, printing & copying ok, but the scanner does not.

  During approval of the repair disk found a number of problems related to printing and presumably repaired, had more to do with the ' should be 80, group is zero ", but others as well.

  Anyone know what I can do, short of buying a new printer? I realize, it's a dinosaur - always attached via the USB port, but she worked just beautifully before the upgrade.

  Hello @DrBucky,

  Welcome to the Forums of HP Support!

  I understand that you are not able to scan from your HP Officejet 5610 all-in-One Printer to your computer Mac OS X 10.10. I would like to help you to solve this problem today. Thank you for all the troubleshooting steps you tried before reaching out for support. You have completed almost all of the recommended steps. However, the order in which the steps have been completed can cause some problems. Therefore, I will be having repeat you some of these measures to ensure that the appropriate driver is being used.

  Step 1: Reset the printing system and uninstalling the driver:

  It is crucial for the repairs we have a clean slate to work with. Therefore, I'll take you reset the printing system and Uninstall the drivers for your HP Officejet. Please click here for instructions on how to perform the reset and uninstall. Once the site opens, select the drop-down list for 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9'. Then, please follow the steps in the method 1 and method 2.

  Once steps have been taken, please proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  It is very important to perform the audit before the repair. By running the check first, questions are found. Once all questions are found the repair process will correct these problems. By repairing just without checking first, questions may be missed.

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Manually install the driver Package:

  Please click here to manually download the package from Apple to HP v3.0 printer driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

  Step 4: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 5: Add the device:
  

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Officejet driver is selected.

  

  6. click Add to add the printer to the list.

  -Source

  Once your printer is properly added to, please try to scan the image. For instructions on the three supported methods of scanning without HP software please click here. The support document indicates that it is for Mac OS X 10.8 but the steps are the same for Mac OS X 10.10.

  Please let me know if a retry of the procedure described in this new order solves your problem of scan. Good luck!

• PRI all-in-one HP Deskjet 3520: Deskjet 3520 printer all-in-one copy, but will scan and print computer

  This printer has always worked well... used only occasionally. The cartridges are fine.  Everything prints out fine computer, it scans very well, but does not copy.  Looks like it's copy, but shot out a blank page.

  Welcome to the HP community @273frustrated,.

  I understand that your 3520 Deskjet is no copy making more correctly however, you can print and scan without a problem. I will do my best to help! I might be far away but I suspect that there could be a problem with the printhead and it printing black ink. I say this because when you print from your computer, normally the ink colors mix to create a composite black, and when you print copies, it's only the black ink cartridge that is used.

  I want you to try a power reset and make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  Please also try the procedure described in this guide and get back to me with the results when you're done and I hope that we can reach a resolution!

  Testify of my answer by hitting the thumbs up below and press the button "accept as Solution" if I have you helped a resolution!

  I hope this helps you!

  • Printer prints a blank Page or doesn't print black or color ink for the series of e-all-in-one-HP Deskjet Ink Advantage and Deskjet 3520 printer

• I have an all-in-one Copier, scanner... etc, but when I try to scan on my computer, it says

  I have an All-in-one, copier, scanner... etc. When I try to scan from my scanner to my computer documents, he said there is no scanner available.

  first make sure you if made yo installation has finished, if so make sure the WIA (Windows Image Acquisition) service and the shell hardware detection are with the following settings...

  Startup type: automatic

  Service status: started...

  To open these services you press the windows and R and then write services.msc and look for...

• HP all in one c4180 "unable to scan or copy.

  Using Windows 7 and my HP C4180 not scan or copy and comes up with the message "unable to scan or copy.  This "all in one" used to work on my old computers using Vista and XP but will not now work on any of them.  (Also my very old OfficeJet G85 has also stopped working with a similar message from the scanner does not).  I downloaded from online new drivers for windows 7, but I still get the same message.  I tried uninstalling and reinstalling but still not good.  Someone out there who can help please?

  Hello Chrissygee

  In general, this error is associated with failure to scan. Scanner failure is a hardware problem and the printer will need maintenance.

  I suggest all initially following the article a 'Scanner failure' message on the all-in-one control panel and you can not scan, copy or fax .

  NOTE: the last part of article (three Solution) is a function of the printer. It has some links to the HP warranty check tool and warranty options.

  If the problem persists you must call technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.
  http://www.HP.com/cgi-bin/hpsupport/index.pl

• Photosmart C4280 all-in-one: HP Photosmart C4280 Scan features do not work with Windows 10

  S s s s today, there is no drivers for printing or scanning of the utilities on the HP site. I was able to get to join the TRIOUX printer, butttttnosaninfunctions work with the push button on the machine. Also, because I lost the original CD that came with it, I can't scan utilities to work. I don't know that the same CD would work with Windows 10. In any case, HP will be an upgrade of Windows 10 for this printer include the scanning of the functions? Thank you

  Hey @Rong1,

  Welcome to the Forums of HP Support!

  I see you want to use the features of printing and scanning of your HP Photosmart C4280 all-in-One Printer on your computer Windows 10. I want to help you with this today. I'm happy to announce that the full feature software and drivers are available for your printer!  Just pilots have not yet been added under Windows 10 drop-down list on our Web site. However, I will you link to the driver package to install your printer. Please follow the steps below.

  If you use a USB connection between your computer and the printer please unplug this cable now.

  Step 1: Remove the printer:

  We want a clean slate to install your printer on the computer Windows 10. Therefore, I will you ensure that no trace of your HP Photosmart camera does not currently installed on your computer.

  1. click on the Start button

  

  2. type programs and features. If a search does not start automatically, you will need to type programs and features in the area of "Ask Me anything".

  3. click on programs and features to launch the window.

  4. in programs and features, will populate a list of the programs installed on your computer. Please scroll down and find your Camera HP Photosmart. If you see your HP Photosmart listed, click on it and choose Uninstall.

  5 follow the prompts on the screen to complete the uninstallation. Once the uninstall is complete successfully please close programs and features.

  6. then, click on the menu start of new

  7. this time type devices

  8 click on devices and printers to launch the window.

  

  9. in devices and printers are looking for your Camera HP Photosmart. If you see if if please right click above and choose 'Remove' or 'Remove'.

  10. Once your HP Photosmart camera is like showing in devices and printers please click on any device in the list of Printers once just to highlight. Click the print server properties on top

  

  11. click on the drivers tab

  12. search for your HP Photosmart driver. If the list, please click it and choose delete

  13. Select delete the driver only

  14. Select OK

  15 click apply and OK in the print server properties window.

  16. close devices and printers. Please proceed to the next step.

  Step 2: Install the device:

  1. Please click here to download the full functionality of the software and the driver for your printer
  2. Once the download is complete, follow the prompts on the screen to install your printer
  3. If you use a USB cable connection, leave the disconnected cable until the installation program prompts you to connect

  Once installation is complete, please try printing and scanning.

  Please reply to this message with the result of your installation. Good luck!

• Driver that will make officejet 4255 ALL-IN-ONE, run fully functional with WINDOWS 7 ULTIMATE 32 bit

  1 HP Officejet 4255 all-in-ONE

  2. OPERATING SYSTEM-WINDOWS 7 (ULTIMATE0-32-BIT

  3. NO ANALYSIS NOT. FORMAT PDF, NO FUNCTIONAL DEVICE BUTTON. HP SOLUTIONS CENTRE LISTED DO NOT

  ((4 CHANGED OS SYSTEM WINDOWS VISTA964 BIT) TO WINDOWS 7 ULTIMATE932 BIT)

  5. DON'T SCAN FEATURE NOT IN. PDF FORMAT; DEVICE BUTTONS DONOT ALLOW ANY FUNCTION TAKES PLACE, HP SOLUTIONS CENTER DOES NOT APPEAR, SHOW INCOMPLETE INSTALLTION.

  Hello

  Unfortunately a complete software solution for feature for this product is more intended for Windows7, but only a feature of the basic software.

  As a complete software is not available, PDF scanning is not provided, as you can find below:

  http://support.HP.com/us-en/document/c01796879

  You can check any 3rd party software supporting the Officejet 4255 of scanning.

  VueScan as example offer scanning PDF features and supported this model of pritner

  http://www.Hamrick.com/VueScan/hp_officejet_4200.html

  Kind regards

  Shlomi

• HP Deskjet Ink Advantage 2515: HP Deskjet Ink Advantage 2515 all-in-One Printer - software for scanning will not open

  I'm having the "HP Deskjet Ink Advantage 2515 all-in-One Printer" for more than a year now.

  I was previously using Windows 7 Ultimate and there is no problem.

  I did a clean install of Windows 7 SP1 Ultimate and then installed the HP software.

  The printer function works perfectly.

  The only problem is that the software of the Scanner itself does not open.

  Measures taken to correct.

  (1) uninstalled the drivers and the HP printing software. Rebooted the system and did a clean installation of the printer software and drivers who stood on the site of HP.

  (2) Ran "HP print and Scan Doctor", it says "Windows (WIA) Scan Error".

  Don't know what that means. Please help to guide how to correctly do the work of the Scanner Software.

  Thank you best regards &,.

  AJ

  Hi @AJ_Gem,.

  I see you have some analytical problems after doing a clean install of Windows 7 SP1 Ultimate. I would like to help you today.

  The WIA drivers are part of the Windows operating system.

  Run this made it Microsoft tool to see if it will solve this problem.

  Diagnose and automatically repair Windows files and records issues.

  I tabled this document, just to make sure they are the same ones you had checked.

  This document is to check the services of Windows Image Acquisition (WIA).

  Windows: Digitization of HP Software Does not open or Scan to a printer using a USB connection.

  Do not take into account the title.

  Proceed to Solution 3: check the Windows Image Acquisition (WIA) services.

  Temporarily, run Antivirus software and try to scan the image.

  If the problem persists, download and try to repair the WIA drivers. If you don't feel able to do these steps, you can contact the computer manufacturer or Microsoft to solve the error WIA.

  Back up the registry first.

  How to back up and restore the registry in Windows.

  Restore default startup for Windows Image Acquisition (WIA) Type.

  Please let me know the results.

  Thank you.

• Jet J4550 all-in-one printer scanner function does not not during the installation of Windows 7

  I bought a new computer with Windows 7.

  Since then, I've lost the scan function of the printer all-in-one HP Officejet J4550 that worked fine so far in XP.

  I tried ALL the solutions proposed on the HP Web page without success.

  No idea how to solve this problem?

  The print function still works.  Only scans from the glass or the charger no longer works.

  Thanks for your help.

  Hi Norman,

  Have you tried to update the driver for the printer?

  Otherwise, you can download the latest driver for the printer to Windows 7 from HP website and check if it solves the problem:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&product=3645097

  For troubleshooting, follow the steps in the link

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/not-able-to-scan-on-my-HP-OfficeJet-j4550-all-in/24fdaab7-804F-E011-8dfc-68b599b31bf5

  Please keep us informed.

• all-in-one Officejet 5610: cannot scan

  I am trying to scan on my officejet 5610 all-in-one and I get an error insall for windows 8 or 8.1.  Help please.

  Hello

  Please download and run the following tool and post back all the error messages:

  http://ftp.HP.com/pub/softlib/software13/COL50849/MP-145514-6/HPPSdr.exe

  Kind regards.

• HP 6110 All in One printer will not scan to PC applications.

  I have an 6110 all in one printer connected to a HP Pavilion desktop computer running on Vista Home Premium with the MS Office 2007 Suite.  When I try to scan from the printer to MS Word or any other apps, the error message says: "unable to connect to the PC.  However, printing from the PC to the printer works very well and the USB cables are correctly.

  Any ideas?

  Thank you

  ... WSF

  ... WSF

  WSF,

  Can scan you from your pc to the 6110, using the hp scanning software?

• HP Deskjet e3520 all-in-one: HP deskjet 3520 scan now

  The printer works fine but the scanner is turned on and off.  He had worked and now it says "connection error computer does not."  Verification is the usb cable is connected or wireless is working properly. Then try again".

  The printer works so should not work scanner too?  Help!  It's so frustrating!

  Hi @sbg15,

  I read your post and see that you are unable to scan by a USB connection. I want to help you solve this problem. If this helps you to find a solution, please click on the button "" accept as Solution"" down below this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Deskjet 3520)
  
  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Please, try the following steps to see if it will help solve the problem. You will need to follow the documentation 10.9.

  A "computer not found" or "Connection error" message for HP Deskjet 3520 e-all-in-One Printer Series.

  Let me know if you were able to scan through the Apple Image Capture or Apple Preview.

  If there is anything else I can help you, let me know. Thank you.

• B1110 HP all in one printer sc: PROBLEMS SCANNING ON MY HP B1110 ALL in ONE PRINTER AS SETUP NEW PC WINDOWS 8.1

  Since the installation of my new pc windows 8 my hp b110 all-in-one printer not scan and when the bottom lines of the text of my printing pages are cut and do not print

  Hi year54,

  Welcome to the HP Forums.

  I see that you are having some printing problems.

  I wasn't able to find the model of the printer you are using.  If I can better help you, please respond with your printer model number:
  How can I find my model number?

  Thanks for your time.

  See you soon,.

• Photosmart 4700 all in one print but not scan

  My photosmart c4740 (all-in-one) printer will print but not scan

  Hi Donpaladino,

  1. What is the installed operating system on your computer?

  2. what happens when you try to scan documents?

  3. you receive an error message?

  I suggest you to follow the steps and check if it helps.

  Follow the steps in the link and check if that helps.

  HP Multifunction printers - I can't scan in Windows using the HP software

  If the problem persists, you can also check out the links and check if it helps.

  Scan and send (e-mail, send to folder, digital transmission, etc.)

• 7410 HP all-in-One: analyze the function is no longer available in the preferences using 7410 HP all-in-One

  I have a Mac Book pro running OS 10.9.5. When I select Printers and Scanners in my all-in-one HP 7410 preferences no longer displays a selection of "scan" on my Mac Book. It only shows "Open Print Queue".

  It prints very well and I know that he used to show both the choice 'print' and 'scan '. I don't know when this capacity disappeared. Does anyone know what I need to do to get this feature? I am not real computer savy if I appreciate all the help I can get.

  Hello

  Click on the Apple icon, then about this Mac, and then select software update.

  Allow it to 30 seconds, and then click the Store menu and select reload the Page.

  If there is no HP or Apple update available insall, restart your Mac and check if you can scan then.

  If the same persists, install the following package and check again:

  http://support.Apple.com/kb/dl907

  Shlomi