All-in-one: how to analyze when the printer is broken?


I have a HP 4480 all-in-one, and the printer stopped working earlier. I think it's really broken, the print heads seem to be stuck. Well, I don't really mind, I have an older printer that does work, but the scanner no longer works, asking the printer to work first?

Someone at - he managed to make the scanner work wihout having the printer working?

Thanks for any idea!



If the print heads are broken, the printer will not be able scan, print or fax.

Tags: HP Printers

Similar Questions

  • DeskJet 3520 e-all-in-one: How do I install the printer deskjet 3520e ink cartridge

    I have a hp laptop touchscreen and I do not remember how to replace the ink cartridges. Please help! l

    Here, the video shows how to install a printer Deskjet 3520e ink cartridge.




    Please see the links to check ink levels.

    Check ink levels

    How can I check my ink or toner levels?

  • PRI all-in-one HP Deskjet 2542: not the printer connected to the Modem

    My modem (wired LAN) password and the name was changed recently and now my printer (HP Deskjet 2542 all-in-one) does not connect to the modem.  The blue light just continuously flashes.  This is the only change that has been done to my modem and this is the first time I tried to print. It is printed on the front.  I called the cable company and they determined my modem was working fine and has suggested that to change my printer settings.  I grew up the printer instructions on my computer, but could not find something that I could change my settings to match the modem.  I think that's what the cable company told me to do.

    My printer is mod. # SNPRB - 1204 - 02.  If you need made more information let me know.  It seems that this should be a quick fix, but I'm not a computer geek.

    Hi @first100years,

    I'd love to help you connect your printer to your wireless network. The flashing blue light confirms without a doubt that, for some reason, the printer is is more set up.

    I found the following steps in this document: connect the printer after change of your wireless network.

    The HP software automatically collects the network settings by temporarily connect a USB cable from the printer to a computer that is connected to the new network. Follow these steps to reconnect the printer to the network.
  • HP Beats 23 all-in-One: How do I access the hdmi port on an all-in-one pc of beats

    I want to connect a Chromecast for my all-in-one PC. It has a HDMI port. How can I change what is displayed?

    Thank you for the additional information.

    Here's what the specifications say HDMI port:

    Button HDMI In (to get the computer to recognize a HDMI connection, press the HDMI In when an HDMI cable is connected to the rear HDMI port.)

    He says, I don't think that the port can be used for output.

    Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

  • DeskJet 3050 has J611 all-in-one: Mac cannot connect to the printer using the wireless configuration

    My printer is connected to the same network as my Mac. When you complete the Setup wireless using a USB in system (HP Utility) preferences, a message says: "wireless network settings have been successfully downloaded to your device. However your Mac could not locate the device on the network. »

    I did everything I could: restart the printer. Unplug the printer and reconnected on the network and configuration of try again several times.


    Hey @benjaminllim,

    Welcome to the Forums of HP Support!

    I understand that you have some problems with the connection of your Deskjet 3050 has e-all-in-one printer to your computer Mac OSX 10.11. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

    1. Turn the printer off:
    2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
    3. When the lights come back on the router, turn on the printer.
    4. Disable any antivirus, firewall or security of your Mac software.
    5. Try to run the installer.

    Please let me know the results after following the above. If you are able to print to the printer, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • all in one hp photo smart. erase the printing problems

    When you add a new ink cartridge for the printer, you will still need to synchronize it to the draw clear spell.  I don't remember how to print this piece of paper, it does it I don't know where to look for it. Sorry I don't remember the name of it, but im hoping smeone knows what IM talking help!

    Here's a page that shows how to complete the process.

    Be sure to mark this resolved, if it solved the problem.

  • HP officejet 6800 e all on one: how to enable direct wireless printing

    Hello world
    How to enable direct wireless printing because my printer saying me that its disabled and I need to contact s Adminitrator or the person who installed the printer, which is me I did it by myself.
    So what is the solution pleaaaase?

    Hello and welcome to the HP support community!

    Press the "wireless Direct" icon on the control panel for your printer.

    Should look like this:

    If you press and hold down for 3 seconds, it should print the password to your devices (if the security has been selected).


  • Dell all-in-one 946 Communication problem with the printer!

    Hey guys I have a Dell 946 and his works very well and know all of a sudden it keeps saying 'Cannot communicate with the printer' whenever I try to print. I unplugged the USB cable and power cable and put them back in and also restarted my computer, but I had no luck. Someone help me please! I need to fix this problem I have a college full of paper!

  • all-in-one Officejet 4215: cannot clear the printer queue in Windows 8.1

    (Sorry if I am double-posting.  "I'm familiar with the operation of the forums.)

    I have a new computer with windows 8.1 and a HP officejet 4215.  I followed the HP instructions to install the downloaded software of the printer and it says to test the printing: pqtestpage.png - it is now stuck in the print queue and will not erase, if it says it is deleting.  I tried to fix it and he just keeps showing me the same problem.  Can anyone help (I desperately need to do my taxes.)  Thank you.

    Take a look at this link from HP.

  • Troubleshooting hp printer all in one series. full cartridge and the printer works but no ink on the page

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!


    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Try to re - align the cartridge:

    Reset the print queue as you 'jobs' stacked:

  • AIO 23 Pavilion all-in-one: How do calibrate you the monitor?

    for graphic design, calibration of the monitor is far away. but I can't understand how to calibrate [email protected]#$%

    Help, please

    I can't be the only guy out there with this problem...

    Thank you


    Please try:

    As a graphic designer, I would not use the screen of an AIO machine to do my job, I need a good display that can cost hundreds of dollars more.

    Kind regards.

  • Vista and Color Laserjet 5 M reprints all when the printer is turned on?

    Vist and Color Laserjet 5 M reprints all when the printer is turned on?

    It is a new one on me. I installed the printer with a barrette SIMM Postscript so it would work even at all under Vista and now it prints well but insists on the fact that I have all re - print he has never seen a reason any whenever I turn the printer to print something again.

    XP he has never done that, but I've always had the document cannot print the error that I ignored as he did print correctly.

    Google has not really revealed anything?

    ?? Type response level 1 I was looking for... These printers are a full restart, test of memory and when it is off.

    But I think I solved it, spent some time on google and there was a suggestion on the spooler in vista, was something like clear keep printed documents or print spooling first, I went also to start printing after the last page. Who took care of a lot of it somehow. Not sure why the generic installation program would need to be changed here. Possible I did for me somehow when I was trying to get the thing to work with the PCL driver too.

    Then I noticed that whenever I turned on the printer it is printing a page of demo postscript, for some reason any, it is enabled by default in the SIMM option. Turn power off and now its not wasting so much paper now.

    So two things to look for in the computer and the printer.

  • Printer all-in-one HP 5520: document in the queue does not print

    Printer all-in-one HP 5520: Document in the queue does not print

    Hi Anita,.

    Welcome to the Microsoft community where you can find all the answers related to windows.

    According to the description, you are having problems with printing.

    1. do you get an error message when you try to print?

    2. is the problem with offline or online printing mode?

    Perform the steps in the link and check.

    Why can I not print?

    Meet us if you encounter problems while printing or any other problem of Windows, and we would be happy to help you.

    Good day!

    Hope this information helps.

  • Brother all-in-one does not work with the computer more

    After an automatic windows/XP download started what follows:

    All-in-one Brother takes control of the computer, but are not sent or computer will not receive the image to the desktop.

    Also, same unit will receive a fax and normally sends to the computer to the paperport, but now he sends (i.e. "connecting to PC" displayed on the LCD of the brother) to a computer but it can not be found anywhere; so lost.

    Measures taken so far:

    1. Uninstall and reinstall the Brother software, no help.

    2 brother support after an hour said that it is the computer not brother (I believe that good).

    3 System Restore will not work, it goes through the whole process, but said at the end that there nothing; Try again...

    4. in addition, conducted a deep scan for viruses etc, nothing found.

    Any ideas?

    You have posted to a group of Vista, but seem to be using winxp?

    What automatic download? Update history will show what has been updated

Maybe you are looking for

  • Help with Ram & graphics (old mac pro)

    Hello! I am in need of help on my "old" gen mac pro 8-core xeon 5500 3rd (early 2009). I just upgraded it to El Captain 10.11.6 and everything is working quite well. I want to upgrade the RAM 16 GB and change the video card to something more recent w

  • TECRA A11-14 L (PTSE1E) bluetooth and UMTS are disabled after inactivity

    Hello I am running Microsoft windows 7 ultimate 64 bit and I installed all the new drivers on the support site.Everything works fine, but when I stop using my computer as more than 10 min, UMTS and Bluetooth devices are disabled, and they are invisib

  • iTunes can't connect to store purchases. allow communication on port 443

    iTunes can't connect to store purchases. the msg States allow communications on port 443. I did this and still get the same message

  • config dll

    I have configured the dll, but it does not work. What will be the name of the function. I did the dll of the whole project, then it will give for function name

  • Cluster support

    Hello Is there a way to take a group of control 6 and it unbundle then take these components and bundle 3 controls to form 2 groups of 3 indicators? In my class VI I, but I have to resize the cluster to "hide" the 3 items I want. Is there a more legi