All-in-one HP 6525 does not install correctly
Hello and hope you can help me. I tried looking for the answer to my problem in the previous posts of the forum but could not find anything useful for me.
I bought the printer about a month ago, I installed it without any problem (wireless), but at some point, I couldn't use the scan function. I had to use the USB connection to make. I thought about uninstalling resettlement of amd, but several problems have emerged. Now, I can not install all the features, scan function does not work wireless, not to mention eprint. I have removed all HP registry keys before reinstalling the software still does not work. When I get to the control network environment, the program blocks. The printer is connected to the wireless network, it shows even documents.
Please, can you help me?
I understand that you have already uninstall it and tried to install it, but the following steps may resolve the software questions have expressed you;
Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
The new software - uninstall the printer software Instructions
Once the uninstall is complete, reboot the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
In the Open box, type msiexec /Unregister, and then click OK.
Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
In the Open box, type msiexec/regserver, and then click OK
* Note: there is a space between the c and the /.
If you do not at this stage, use this link to perform another way. Restart Windows install
Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Perform a clean boot > How to perform a boot in Windows
Download the following SP40669 file download - if this download and or install, please proceed to the next step.
Disable real-time scanning and the firewalls; The image below is an example of McAfee, if you have another antivirus program and need help to disable the analysis in real-time and firewall let me know.
Download and run the HP printer install wizard for Windows
The HP printer for window installation wizard was created to help Windows 7, Windows 8, and users Windows 8.1 download and install the latest and most appropriate HP software solution for their HP printer.
Please let me know the results of these efforts.
Tags: HP Printers
My fingers touchmouse gestures work ok, except for the gesture with one finger :( It does not at all on the desktop. It scrolls only of up and down a Web page, or when I'm in a window. It does not navigate to other directions with one finger.
A quick response would be appreciated.
What operating system is installed on the computer?
I suggest you try the steps from the following link:
Mouse, touchpad and keyboard with Windows problems
Keep us updated with the results once you try the steps above.
After you install our program on a computer laptop users and attempt to run the application, we see this error message:
"The procedure entry point? [email protected]@@QBE_NXZ is not found in the MSVCP120.dll dynamic link library. "
For the record:
- Our Installer includes the Redistributable 2013 package.
- The redistributable package has been executed and reported success
- The redistributable was for the good (vcredist_x86.exe) target for the Win32 application.
- A run the stand-alone redistributable package it reported success, but the same error message is displayed when you attempt to run the application.
The corrective action that actually worked was:
- delete MSVCP120.dll delinquency
- run the uninstall of the redistributable
- Re - install the redistributable
The application worked.
Now for the questions.
- What happened to install it? I seems to work but does not work.
- What should I change to ensure that it works for all customers?
Thanks for posting your query in Microsoft Community.
The question could arise if the redistributable is not installed correctly or corrupted package installed. If you get the number again, you can follow the steps provided below:
a. click Start, right-click computerand then click Properties.
b. in the name computer, domain, and workgroup settings , click change settings.
(If you are prompted for an administrator password or for confirmation, type your password, or click continue.)
c. click change settings , and then select the Advanced tab click the environment variables button.
d. the user variables area, click on TEMPand then click change.
e. in the Variable value box, type C:\Temp, and then click OK twice.
f. click applyand then click OK.
g. follow steps 4 to 6 for the variable of environment TMP as well.
h. confirm this folder C:\Temp exist, otherwise create a.
i. restart the computer.
j. attempt to install the application again.
If the steps do not help, try the next method.
If you are comfortable in changing some registry settings, then follow the steps provided below.
- Click Start and type run in start search box, and then press enter.
- Type regedit and click OK.
Important: This section, method, or task contains steps that tell you how to change the
Registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 KB
How to back up and restore the registry in Windows
- Go to HKEY_CLASSES_ROOT\Installer\Products\F942F94A19C0F79468FD2B85E5E8677B
- Right-click on this registry entry, and then click Rename.
- Rename F942F94A19C0F79468FD2B85E5E8677B to -F942F94A19C0F79468FD2B85E5E8677B.
- Close the registry editor.
- Restart the computer.
- Check if you are able to install the application.
If the method does not resolve the problem, continue to the next method.
You can also reinstall Visual C++ Library Runtime components to solve the problem.
You can uninstall all existing Microsoft Visual C++ Redistributable Package and install the Microsoft Visual C++ Redistributable Package 2013 and check if it helps.
Step 1: To uninstall the package:
- Open programs and features, click Start > Control Panel >programs and features.
- In the list, find the Package redistributable Microsoft Visual C++ and click on it.
- Right-click on it and select Uninstall.
- Restart the computer.
Step 2: Download and install the package and see if it helps.
Click on the link below and install it in your computer.
Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.
I have installed and uninstalled 3 or 4 times. Started and restarted several times. Setup places a shortcut to a program on my desktop. Nothing happens when I click on this shortcut. The printer will print and scan to computer works. What kind of program the shortcut is pointing to and how to operate / or do I need?
BTW the shortcut in the start menu that points to the same program does not work.
Solution follow below to install the hotfix, and then double-click the HP Photosmart 7520 icon and check differences:
My 7510 Photosmart was working fine just a couple of days, but suddenly, I have a problem: he will pretend to be printed, but there are only a few weak gray lines (which do not match with the document being printed). I tried the links online to HP technical support, but they all fail, with messages such as:
Internal Server Error - read
The server has encountered an internal error or misconfiguration and was unable to respond to your request.
The ink cartridges are all quite complete, except for the small black - the big one is full. I got no error message. I have reset to factory settings, without success. I was printing a PDF file. I don't think that the problem is with the computer, because I tried to print with another computer, with the same result. The computer is a PC, in Windows 8.
Help! I need to print an extension with the IRS!
Please try the steps below...
1 > while the printer is turned on, open the cartridge door. Check if the ramasseherbe moves automatically.
2 > wait until the printer goes into silence.
3 > try to manually move the carriage.
4 > if the carriage does not move, it could be a ramasseherbe jam. You may need to check if there is a paper jam in the field of transport.
5 > remove print head, close the printer cover. Unlug if power cord back of the printer.
6 > wait 30 seconds, and then reconnect the power cord to the back of the printer.
7 > install the print head and cartridges when prompted.
If you the problem persists, please call HP Tech Support for assistance because he clould be a problem with the print head.
If you are in the United States, the toll free # is 1-800-474-6836.
If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.
I have installed and uninstalled the software several times. I used the wizard of HPinstall nothing works. My problem is that when I click on the desktop icon for your printer, or in the all programs list, 2 files will open to another andnothing.
The 2 files are:
I don't seem to have capacity toget one kind of control of the printer control panel (should I?)
Anyone have a suggestion?
I think, from what you described, that the problem is with the HP printer Assistant. Please use the following to resovle the question paper. HP Printer Wizard opens with an error in Script or in Notepad.
If this does not resolve the problem, please post back with a screenshot of the error you see. How to take and post a screenshot on the Forum of Support HP.
All the functions of the printer/scanner worked before Windows upgrade Windows 7 10. After 'upgrade' to win 10, scanner and copier functions are kaput.
Printer funtion still works
* Copy funtion indicates "" Now"copy" but never active scanner. Pressing Cancel does not stop the process.
* Manual SHUT DOWN does not work with constant "Shutting Down" message.
* Scan to the computer and scanning to E-mail functions do not work
* Try to run Windows scan "does not recognize the HP profile" and cannot scan using Windows 10
* Initially received 'C4EBA230' message on the printer screen blue with flashing icons, but a hard reset solved error
* Have completely uninstalled & reinstalled software base three or four times of HP and HP update disc once software has detected and installed
* Ran HP, utility for troubleshooting several times before and after reinstalls for problems of scan - driver detected every time problem. Ignore the results of audit of pilot and proceed to the verification of scan did not work
* Performed four resets hard to return to the firmware with parameters.
* Tried scanning HP and Capture app (Nope - message "Device is busy" - same device is not)
* Voltage checked the cable power and the wall outlet (OK)
* Checked ink levels (more than one half full)
* Searched updates firmware (not available on HP support site for want 5530)
Seems to me that it might be mutiple problems/possible solutions:
Machine firmware problem? n ' any means to reinstall the current firmware via a download?
Mechanical scanner problem? -scanner engine bad/blown bulb? -where is the nearest HP Service Center authorized Texas?
New driver development necessary to scan to computer compatibility with Windows 10? -C' you all of the problem
Your diagnosis?Hi doktor,.
I have printer e-all-in-one-hp officejet pro 8600 - n911
The touchscreen doesn't work or light up. The side panel will sometimes show a red x or a?.
Bought in February. Tried all the troubleshooting online ideas
I'll see if your able to do a firmware to the printer, you can access that if his etherneted to the router in the SAP (built-in Web server) or wireless IF that is not the problem I call 800-474-6836 and talk to tech support of HP to get the product being replaced.
follow these steps to access the SAP of the printer
If the printer is installed on a computer, open the Solution Center Lite software, click the printer Preferences and click on "homepage (EWS) printer" once loads pages click on the tab "Web Services" and click on "Product updates" (that is to the left) at this time, it will install the updates
IF its USB connected, then you will need to find a bit more on your printer. The 8600 has 3 versions click on the version you have, and it will take you directly to the firmware for this model page.
IF those who do not work, call us at the 800-474-6836
you just bought a new HP all-in-one officejet 8610 to replace my 8600.
I use a police - Babylon5 hollow - to print a message (like "COPY") to the text, in red (but result in black or any other color is the same).
While my 8600 (and all my other printers) does it perfectly, the 8610 messes things.
The lines of the police (I use the 50 size) are so thin that the text is as good as not there.
I checked the settings of the printer, and they are substantially the same as for the 8600.
Any ideas? I use this font for years, and I am very attached to it :-)
It is not the solution, but I solved my problem by using another font.
Thanks for the support,
My C4780 will not install on my computer laptop dv7. I downloaded the current software on the HP site and tried to use the disc that came with the printer. In both cases, that the installation program begins to run, goes through four steps and when it is installing updates, it disappears from the screen. I do not understand that because it has been installed and operating at once through my wireless network and still work on my desk. I totally uninstalled all the software before you try to reinstall. I even checked to ensure that the appropriate records were in place after not install for the first time. I went through this about six or eight times, try different things each time. I also disabled my antivirus (Panda Cloud AV) and that made no difference. At this point, I'm out of ideas and really need help. I also read some relevant posts in this forum without good results. I need help in the worst way! Thanks in advance for any help.
Sorry it took so long to get back but things have been hectic. I really believe that my problem was one or more files that are damaged somewhere, so I took the easy way and installed Windows 10. After that I installed the printer and everything is fine now. But I really appreciate your help.
Silverlight has never installed correctly and when I bilel uninstall under programs it shows and white sheet of paper as an icon and no memory used, when I try to uninstall to do a fresh install, because udates won't take it says it cannot uninstall due to the fact that it is not able to match or find the file adiquit. I can not it turned off my computer so I can put it right and now I can't watch netflix. Please help :)
Please see the center of support of Silverlight here: http://support.microsoft.com/ph/12929#tab0 where there are different ways to get help (self-help, assisted support, community & forums, resources, or contact technical support (but the latter is probably costs money unless you meet certain specific criteria)), if you can't find what you need to get their resources , and then search the forum and if you still don't have an answer, post a question in the forums where experts on this program will provide assistance best we can because that's their specialty. While we try to cover some Silverlight questions here in the answers (even if it's the wrong forum even for that), we do not have the dedicated experts that they do in their own forums.
As alternative, if this does not help, and I'm not 100% sure since while I used it successfully for hundreds of other programs and the only ones where I had problems and kidnapping special tools were also some deep-seated AV Suites, I never really tried with Silverlight, but you can try Revo: http://www.revouninstaller.com/revo_uninstaller_free_download.html in Advanced Mode and see if that helps. It often does the trick when the normal uninstall process fails for some reason any. And because it does a better job, that's how I always uninstall anything I install to keep my cleaner system and do a better job preventing the remnants of disenfranchised (and my experience says that virtually every uninstalled program leaves in the normal way of things behind this Revo intercepts and removes).
I hope this helps.
"After you have reinstalled C4750 all-in-one software on my desk, I am constant flashes of" Windows configuration... TryApp ".
In addition, the printer Scan to PC button does more work. Scans can only be initiated from PC. It would seem that the scan key is not associated with an application to launch the activity.
Advice on corrective action to both questions would be welcome.
Welcome to the HP Forums!
I see that your photosmart is not scanning.
Please let this first message error/loading, so that you can tell me exactly what he said.
Can analyze you successfully since the HP Solution Center?
Also what the printer said when trying to scan to the computer?
Hope to hear back and thank you for posting.
I have a HP Photosmart C7250 all-in-one and the Wireless does not work. When I try to go through the wireless configuration wizard, the test report shows the following - 'the wireless radio does not work. Contact HP support. Can you help me?
We will reset the printer. Turn the power off, hold it # and 6 keys all on again. Go to Configuration > network > wireless network Test later to see if it worked.
My HP Officejet 6500 Wireless only all-in-One does not print from my main computer. I can scan from this computer and print them from others. I uninstalled and reinstalled the software and drivers, restarted the queue, run the scan doctor and get error error unknown/deviece. I have disabled the firewall unplugged abd and repluged the power to the printer.
I have messed with my firewall and had it work. Still not sure what I did but it resets something. Thanks for the help.
I'm going to lose my job in real estate - I have a Macbook - when I'm on the side of Mac - the printer works - and print. However, when I'm in Parallels - it does not recognize - only get the message "printer error". Real estate agency associated with the elements run only windows - so I spend a lot of time in the analogies. Our it guy at the office said to make sure I have install the CD on the side, parallels - but this doesn't work either. Called the Apple Support - they could not answer for Parallels - cost of Parallels for their support - so I will try this forum first, before I have to pay to see if anyone else has encountered this. Thank you!
This can be a Parallels in question, but let's get XP work just before mess us with Paralalls:
Verify that you can access the web page internal to the printer by its IP address.
1. click on the 'Start' button--> printers and fax machines.
2. under print jobs, click on "add a printer".
3. click on 'Next' on the Add Printer Wizard window.
4. Select "local printer attached to this computer. Deselect "automatically detect and install my Plug and play printer." Click on 'Next' and follow the instructions.
5. now, select HP in the manufacturers list, select your printer in the list of the models of printers and click the button "next".
6. If you can't find your printer, you will need to find the installation CD and use the 'Disc' option to select one of the files hp*.ini. You can also select another model of the same type HP printer.
7. Add the name of print spooler, and then click "next".
8. click on "next".
9. click on "Next" and "Finish."
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