All-in-one HP ENVY 5530: problems scanning with Windows 10

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• All-in-one HP Envy 5530: printing on all-in-one HP Envy 5530 error

  I got this special printer for less than a year and this is the first problem I've had with her.

  Recently, whenever I try to print something, I click Open Active printers and after a while the work in the print queue displays "Error-printing" and will not start the print job.

  He also said that it is properly connected to my network so I reinstalled the software and drivers and restarted my system trying to solve the problem but there was no change.

  Hello @BryanMiller, hope you are well!

  Thanks to their participation in Forums of HP! I see by your post that you are having problems printing using printer Envy 5530. I will definitely do my best to help you.

  First of all, we will try to solve this problem using print HP and Scan Doctor (PSDR). PSDR is an automated tool that allows you to diagnose and resolve problems printing and scanning. Visit http://hp.care/2bZ9w2q to download and run the HP PSDR. Once you open the program, click on "Printing problems" to diagnose and fix the problem automatically.

  Please let me know if it works for you.

  Good luck!

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• ENVY 5530 cannot scan to windows 8.1, it will print

  Installed just WANT 5530 on desktop Windows 8.1.  The impression is very good - I can not scan.  I find no 'manage the computer analysis' as an option when I open the all-in-One.

  Hello

  It seems that you have not installed the printer correctly. Please download the software and the following drivers before installing on your computer:

  http://ftp.HP.com/pub/softlib/software12/COL47810/MP-115828-5/EN5530_188.exe

  Do you use the 8.1 Windows pre installed or upgraded other windows? For preinstalled machines, you should have a few screens with several icons. After you install the above package, you should see the icon of the printer on the desktop.

  Kind regards.

• HP DESKJET ALL-IN-ONE J410: NEED A DRIVER COMPATIBLE WITH WINDOWS 8

  Hello, I found some difficulty in finding the right driver for my ALL-IN-ONE HP DESKJET J410 series and the link you've given does not at all. I don't know where I can get it. Please provide me with the correct link. Thank you

  Hello

  Download and install the drivers for your printer from the following link:

  http://ftp.HP.com/pub/softlib/software12/COL32611/al-109412-3/DJ1050_J410_1313-1.exe

  Kind regards

  Shlomi

• Dell 942 all-in-one inkjet printer has stopped working with windows 8.1

  Printer drivers are installed. When you try to print the document doesn't seem to be in Quebec, then disappears.  Windows says it's not compatible, but I was able to scan documents. Any help would be appreciated!

  ozmoses,

  8.1 Windows comes with Internet Explorer 11. I hope that the original version is up and running. Windows Update comes from Internet Explorer 11 for Windows 7 and 8, and it has caused problems of print spooler. We found that removing IE11 and going back to IE 10 or an earlier version has solved this problem. Something you can't do with Windows 8. Unless there was an update to Internet Explorer is the last month or two that you can remove, issues of print spooler will perform until Microsoft releases an update.

  Rick

• HP ENVY 5530 e-all-in-one: HP ENVY 5530 e-all-in-one will print but not scan

  The material (both print & scan) worked well on OS 10.10.x but as soon as I xfr needed a MBP less 10.11.4 it stopped scanning through the HP software, but will work under Mac software scan. (The side of the printer still works fine.)

  Hi @Mrkil1o1,

  Welcome to the HP Forums! I'd love to help you to scan from your 5530 craving for your Mac. I understand from your description that it worked well when you have 10.10, but since the upgrade to 10.11 you can print but not scan.

  Let's start with resetting the printing system, uninstalling the software, repair the permissions of the drive and re - install & re-add the printer:

  Scrub / uninstall

• All-in-one HP Envy 5530: 5530 Evny HP all-in-one

  At the beginning when I changed my color HP got ink cartridge stuck on 'print alignment... page. "then after I reboot it printed the alignment page and is stuck on the"alignment ".  Now it is stuck on copy and shows just the turning circle.  I have to hard cock down and tried following instructions that I tripped online for people with simular problem.  Why we can not have a number to call or technical support online to guide?  Can someone help me please?  Thanks for your time

  Hi @myasia808,

  Please go on the HP Forums! I'd love to help you with your 5530 envy. I understand that the printer is stuck on "alignment page to print after you changed your color cartridge and now it is stuck on copy and just watch the circle turning. When you say that you did a restart, you leave the printer on and unplug the power cable? If not, let's go and do a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in. Also, even if you have used a surge protector/power bar this whole time and you feel this isn't the cause, please plug it in to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  * In this document, you will see, QUESTION: questions or problems may occur when a printer HP LaserJet series printer is connected to a UPS (UPS), a power strip or a surge protector that is not limited to the Laserjet printers.

  I can't wait to hear back on your part. If performing a hard reset, or move the printer to a socket solves the problem, please click Accept as Solution button below so that the community can see your problem is solved. If the problem persists, what you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number are displayed.

  I hope this helps.

• ALL-IN-ONE HP ENVY 5530: wrap each other in wrong position

  When you print several envelopes, my HP Envy an envelope prints correctly, then prints each another envelope upside. I inserted the envelopes and I use size 10 envelopes. It is standard envelopes with no gloss, no windows and are self-adhesive. What I am doing wrong?

  Thank you

  rinska

  Hi @rinska ,

  I understand that you have problems printing of envelopes, each another envelope prints upside. I will do my best to help you.

  Most likely, this is a setting in the application or the printer driver.

  What applications do you use?

  Make sure that the manual duplex is not selected in the printer driver.

  1. Click on the Windows icon (), and then click devices and printers.

• Printe all-in-one HP Envy 5530: how you respond to a Message private to HP?

  I received a private message JeffC, Executive customer relations. He wants the info back to me. Been trying for 3 hours now trying to learn what I need to do to meet him. Nerves are frayed. How can I get help?  Read how to respond but did not understand the instructions.

  You are dealing with a very Senior Senior here, and these things are not easy for us.

  Can someone help me, please, before having a stroke?

  To meet a PM:

  1. Connect to the forum.
  2. At the top right of the page will be something like this: .  Right click on the envelope above.
  3. The above will take you to the message system.  Click on the subject of the message you want to answer.
  4. At the bottom of the page there will be a response button. Click here for the answer.
  5. Write your answer in the text box, and then click send a Message at the bottom of the text block.

  If you have problems with any of the steps, please indicate what number above is awkward and I'll take some screen shots and post them here.

• Printe all-in - one HP Envy 5530: HP Envy 5530 continues to print

  My printer isn't printing. I turned off. Disconnected from the wall for 20 minutes, removed from my computer and added again. It still spit on the same document that I have already printed. If I cancel the work of pritn, it starts just a new. Over and over again. I think it's something to do with the "brain" of the printer.

  Help!

  Large. 96.4% now... ;-)

• HP Deskjet F2280 all-in-one [manufactured Nov. 2008] compatibility with Windows 8

  Good afternoon

  I'm about to buy a Dell Inspiron with Windows 8.

  There is that a single above label printer that has the following numbers:

  CN8BA4ROW S/N CN

  CB683-64001 on a bar code

  Regulatory model: VCVRA-0706

  The word 'model' before a 'number' does not appear.

  I still have the installation disc, but I guess it will be obsolete now.  Is it not possible to download up-to-date software when I get my new laptop Windows 8 and I have to pay to do this, please?  I'm not computer literate, so I need simple tips, step by step.

  Thank you in advance.

  Thank you.  Responds to "Magic".

• All-in-one 968 printer won't work with Windows 8

  I got the XPS 8500 last week.  After hours of trying to figure out the new operating system, I tried to connect my AO 968.  Nothing prints.  I tried to implement everything.  The printer appear in devices and printers, and he says it's working properly.  My eye!  When a driver will be ready for it?

  Hi Lynnt2,

  The 968 AIO printer is not compatible with windows OS 8.

  Please click here to check the compatibility of printers. http://Dell.to/UMzvYJ

• All-in-one OfficeJet 6110 will not scan.

  I reinstalled and hardware (scanner) is recognized but will not give the ability to scan. I use Windows 7 32-bit but also windows virtual XP.  This problem has been uninstigated.  Does not work under XP 7 or virtual.

  I found this document which indicates the front button functions are limited in Windows 7, so if you try to scan form, it just will not work.  I also found this document which shows you all the different ways that you can scan with Windows 7.  Hope these helps.

• All-in-one HP Envy 120: HP ePrint E-mail

  I hope someone can help me with my problem.

  I created an account of HP ePrint for my all-in-one HP Envy 120 printer and then changed the address of e-mail to something which I could easily remember.  So far so good.  However, as this printer could not copy or scan, I replaced it with another printer with the same details of the model.

  Then, I went on my HP ePrint account and deleted my original details of ist printer (as he has been appearing as offline and not connected) and added my new printer via the tab to add devices.

  The problem is, I want now to change this e-mail to my original email (easy to remember) address address but when I click on the option change Email, it is grayed out and cannot be changed.

  Can someone help me with what I want not a random email address

  Concerning

  Hello

  A specific ePrint address cannot be assigned to different devices... Your previous address can not be used on your new printer.

  You will need to select an email address unique for your new printer - sorry.

• Alles all-in-one Photosmart C7288: Canoe more scan on my alles all-in-one Photosmart C7288

  When I swichted above 7 window tot 10 window, I lost my ability to scan from my printer. While a 7200 inctjet

  the stil printer prints documents but I can't scan my documents more.

  I used the updated software for my printer. In the installation, the system asked for a cd

  This one, I have more someone can send me a cd or someone has another solution.

  Thank you

  Hey @SNAJ,

  Welcome to the Forums of HP Support!

  I see that you encounter some problems with the scanning of the all-in-one Photosmart C7288 printer after upgrade to Windows 10. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, uninstall all software associated with the printer to your PC. Finally, download and install the latest drivers by clicking on this link.

  Please let me know the results after following the above. If you are able to scan, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.