All-in-one HP Officejet 5610: problem of scanning HP 5610 iMac OSX Yosemite

HP Officejet 5610 all-in-one

iMac with OSX Yosemite 10.10.1

Before the installation of Yosemite, the scan worked.

Now, when I try this happens.

ERROR

Cannot perform the analysis because another program has control of the HP imaging device. Try the following steps. After each step, try to scan the image.

-Restart the program.

-Close all programs that might be using the device.

  • Restart the computer.

I followed the instructions and even have updates of Yosemite.

Nothing works.

Help

Thank you

Hello @Thatsit ,

Welcome to the HP forum.

I understand that you sweep problems after upgrade to 10.10.

I would like to help.

I would like to uninstall the HP software.

Then, just to be safe, I check and repair disk permissions.

Redo the Apple updates.

Reboot/restart the Mac.

Install the software again.

Tags: HP Printers

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