All-in-one HP Officejet: extra printing information

HP is product by product name. # CZ152A, S/N [Personal information deleted], FPU # CZ152-84001.

The printer was working fine. Then all of a sudden he started pring on this explanation in addition to the printed page desired.

The explanation page contains: name of file, directory, model, author, Date of creation, change #, time Total of print edition latest Date and time, number of pages, number of words and the number of characters.

I uninstalled the software, reinstalled the software full version and restore the computer.

I don't know what else to do.

Help, please

Thank you

Dave Lane

Hi Dave, thanks for getting back to me!

So it appears there is a problem with Microsoft Word.  Looking at all the steps you've done on the side of the printer, I recommend you contact Microsoft:

Microsoft technical support

You can also watch in uninstalling and reinstalling Word.

Thanks for posting!

Tags: HP Printers

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