All-in-one OfficeJet 6110 will not scan.

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• All-in-one Officejet 5610 will not appear fax log

  Just downloaded updated software/driver for Windows 7 64-bit because of this message when you try to view the log of faxes: "C:\Program Files (x 86) \HP\Digital Imaging\bin\hpqmfc11.dll is not designed to run on Windows or it contains an error. Try to install the program by using the original installation media or contact your system administrator or support software provider. ' Error message box is labeled hposfx08.exe - bad Image. Computer will not read the original CD that was installed on the Windows XP computer. Update has not fixed the problem. What should I do? I can't tell whether or not a Fax has been sent.

  Hello, LCSB.

  You can print the scan log from the printer it self.

  Press SETUP > print report > Fax Log.

  If you want to print the Confiramtion then try steps below...

  Press SETUP > print report > Fax of Confirmation : send and receive

  Press SETUP > print report > Fax error report : send and receive

  Kind regards

  Jabzi,

  Help the community by marking this post as a Solution , if it has solved your problem!

  If my post helped you somehow, please click the Blue Star of KUDOS in my name!

  Although I work for HP my messages and responses are mine.

• Can't find model number, installation instructions for the unit duplex for printer all-in-one Officejet 6110

  MY friend gave me a duplex unit to another printer 6100 series he had. We thought that it would be compatible. The HP site says that my all-in-one OfficeJet 6110 can use a duplexer, but that's all he says: no model number and no installation instruction.  Does anyone have any info or suggestions? I can't know just by looking at my printer.  (The duplexer No. FPU is C9101A).

  Thank you!

  To install the duplexer, you must remove the rear blankpanel of your OJ 6110.  The rear panel will be approximately 9 "wide and 4" high with two s tab that can be moved together in the output panel.  Snap the duplexer in place once it is removed.  Make sure that it is oriented correctly, the label must be on the bottom.  Use large buttons on the ends of the duplex unit to release the duplexer if it is to be removed or moved.

  With the duplex unit installed, you will need to configure it so that it is recognized by the driver.  See the post here for more information on activation of the duplexer.

• I have a hp photosmart C6380 all-in-one and it will not print

  PRINTER

  I have a hp photosmart C6380 all-in-one and it will not be printed. Saids it is disabled in case of problems and it is not off! Tried to turn it off, then comes back on but still saids its judgment. What should do?

  Hello

  Make sure that your print spooler service is started.

  At this point, on your computer, check the status of the print spooler service. Restart the print spooler services.

  a. Click Start, type services.msc and press ENTER.
  b. scroll down to print spooler.
  c. start the print spooler service.

• HP Officejet 4500 all-in - One Printer - G510g will not print * sends an e-mail to yahoo my Yahoo or att.

  Win 7. HP Officejet 4500 all-in-One Printer - G510g does not print e-mails generated by yahoo my Yahoo or att.

  * prints the header only. OK, Juno & Hotmail prints. Have tried to reinstall the software to print, etc..

  Thank you

  Com63

  I'm sorry you have a problem with the printing of Yahoo.

  See if you can print from another program, such as, (firefox, Safari, etc.).

• HP Officejet J3680 all-in-One: Officejet J3680 will install no software for Windows 10

  The complete software for the J3680 will not install on my new Acer Windows 10 PC (6 months). I don't have the codes error, but when undo them the installation process continues from referring to Windows 8 and I made sure that the software that I chose was supposed to be for Windows 10. I went through the entire process, including all the trouble shooting process, and yet it will not be installed. 3 hours ago and I'm not impressed. This same machine and software worked fine on my Windows 7 PC.

  Hi @rgslondon,

  Thank you for joining the HP Forums!

  I understand that your software HP Officejet J3680 will not install on Windows 10. And I'm happy to see it for you!

  Please, try the steps in this guide, "device installation failed" or "unknown device" message during Installation USB (Windows).

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this helps!

• New HP Officejet 6600 will not scan, copy or fax

  I have a 6600 Officejet from HP that will not scan, copy or fax.  Oper. The system is Vista 32 bit.  Printer purchased April 30, 2012.  Error message says: Scanner fialure - unable to scan, copy or fax.

  Hello Plypal

  You can try the HP scan diagnostic utility first, but in general the failure of the Scanner is a hardware problem that must be repaired. You can find the number of the media on the link below as well as the link to the Diagnostic utilities.

  HP Diagnostic utilities

  HP support by phone

  EDIT: I couldn't find it before, but you can also check the Scanner failure article to reset your printer and check the connection of the power supply.

  Failure to scan

• Upgrade from Vista to Windows 7 and my Officejet L7780 will not scan (no scan options) displayed?

  I've recently upgraded from Vista to Windows 7 now my Officejet Pro L7780 will not scan.  No scan option does not appear, anyone having this problem and do you have a fix for this problem.

  I try to download the latest drivers for Win7 on HP site and try it.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=2512010

  I hope this helps.

• All-in-one Officejet J6480: glass J6480 scan fails: "Sorry, an unknown error has occurred." Mac OS 10.5.8

  (Officejet J6480 all-in-One, PowerMac G5, Mac OS 10.5.8, wired ethernet/WLAN) Sweeping the window stopped working and gives message: 'error. Sorry, an unknown error has occurred. "That's all. I can always scan the ScanPro application if I run first of all of the computer, but nothing of glass - i.e. manually, using the buttons on the control panel of the camera itself - to one of the destinations, I tried (PDF preview.), JPEG, HP Photosmart, etc..

  I uninstalled the software suite HP, reinstalled (latest version: 9.7.1), and engaged in the installation process, it has been completed successfully. But no change in behavior.

  I tried the procedure in a similar position:

  Re: Officejet J6480 all-in-One, scanning does not work anymore

  21/02/2010 19:02

  OK, one more not - we will reset the printing system: right click - Sys Prefs, Print & Fax - (control) the area of the print queue and select Reset printing system. -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  .. .but the behavior of my printer has not changed, and the error message is still the same, when I tried to scan from the glass. Any help?

  Hi @jcoronat,

  Welcome to the Forums of HP's Support. I understand that you get an error when you try to scan. I would like to help.

  I took most of these steps from a post of Sunshyn2005. To be honest, all I did is to change the links to software, but the post is enough onsite for troubleshooting of Mac software.

  Scrub / uninstall

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Manually uninstall the remaining files potentially - I apologize in advance is not a fun task! I'll try to make it easy to follow. Some of the files described in the following steps can be found, if you can't find one of the files or folders on your computer, do not be alarmed.

  Move the files or folders to the Recycle Bin, drag and drop

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, IO HP and HP trap monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * files starting with HP or hp
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.
  Turn it back on.
  Empty the trash.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• HP Officejet 6600: Officejet 6600 will not scan for Mac OsX 10.5.8

  I have a HP Officejet 6600 and I can not scan to my computer that has an operating system Mac OsX 10.5.8.

  Hey @bessie-11,.

  Welcome to the Forums of HP Support!

  I understand that you are not able to scan from your Mac OS X 10.5.8 computer to your HP Officejet 6600 e-all-in-one printer. I would like to help you to solve this problem today.

  First of all, can you have click here to review the methods of support for scanning your computer Mac OS X 10.5. I understand that the document that I talked to said it is for Mac OS X 10.6, but I assure you that the steps are the same for Mac OS X 10.5 operating system. When the page opens select the drop down to "scanner with HP Software". Please do run the supported methods of scanning to check if the scan software and the driver is installed correctly.

  Scanning still crashes, please proceed with the troubleshooting steps below.

  Step 1: Uninstall the drivers and software:

  Can I have it please click here to go through the steps on the reset printing system in your Mac computer. Please follow the steps to "reset the Mac OS X v10.5.x or 10.6.x printing system". The reset each printer to remove it from your computer Mac OS X 10.5, but will not uninstall the drivers. Therefore, if you use other printers on your computer simply ensure that they are connected with a USB cable or network connected and everything just (+) add hide them in. do not add your HP Officejet back in right now.

  Please click here to run the appropriate uninstall steps. When this page opens select the drop down to "Mac OS X 10.4 and 10.5" and run the uninstall steps listed.

  Once the uninstall is complete, proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click Update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Finally, please click here to download the appropriate drivers for your printer. Once the site opens, select the download button at the top left. Once the download is complete, follow the instructions on the screen to install your printer.

  Once the installation is complete, can you please try to print and scan again to verify that your product is properly installed and working properly.

  Please reply to this message with the result of your troubleshooting. Good luck!

• c7180 Photosmart all-in-one: some emails will not be printed

  some emails will not print. I unplugged the printer - still does not print. also, these emails do not fit into the page - have to landscape.

  @missouri97

  Assuming that you have installed the full function of the printer software, it is probably not the printer to blame.

  Printer:

  All-in-one printer, HP Photosmart C7180 range

  Full software features:

  File name: AIO_CDA_FSW_Full_Win_WW_140_408 - 5.exe

  The browser you use to view the emails aren't always the settings you need (for example, Page Setup to adjust the size / width Fit).

  The browser or program may be missing parameters in order to translate something that the printer can understand the content.  Strange fonts or images in the content is a possible cause of printing email problems.

  Other...

  Chrome provides little in the way of the configurations - a singularity in the browser Chrome as it shows on my system Windows 10 Pro:

  Chrome > open web page > settings > print > additional settings >

  Most of the content of the page (to print) does not appear on the preview screen.

  Click on the graphics to UNCHECK > click again to CHECK the graphics >

  and the graphics and the text finally appear as expected...

  • Try another browser to open the email
  • If not using a Navigator > check the print settings in the e-mail program, you use
  • If all else fails, download / Snipcontent, save and print the data as an image

  • Reinstall / update your PDF reader (Adobe Reader DC / Foxit)

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• HP Photosmart C4780 all-in-One: Photosmart C4780 will not install on laptop dv7 Pavilin

  My C4780 will not install on my computer laptop dv7. I downloaded the current software on the HP site and tried to use the disc that came with the printer. In both cases, that the installation program begins to run, goes through four steps and when it is installing updates, it disappears from the screen. I do not understand that because it has been installed and operating at once through my wireless network and still work on my desk. I totally uninstalled all the software before you try to reinstall. I even checked to ensure that the appropriate records were in place after not install for the first time. I went through this about six or eight times, try different things each time. I also disabled my antivirus (Panda Cloud AV) and that made no difference. At this point, I'm out of ideas and really need help. I also read some relevant posts in this forum without good results. I need help in the worst way! Thanks in advance for any help.

  Sorry it took so long to get back but things have been hectic. I really believe that my problem was one or more files that are damaged somewhere, so I took the easy way and installed Windows 10. After that I installed the printer and everything is fine now. But I really appreciate your help.

• scanner doesn't work now on an hp photosmart c7180 all in one solution Center will not come on i', running on vista

  My scanner used to work on my vista machine, now it does not work. When you try to open the center of solutions for my photosmart c7180 all in one i get an unrecognized message just after a momentary flash of the starting solution Center screen.

  Hello

  What is the complete error message you get?

  Follow the steps below and check if that helps.

  Method 1: Troubleshoot scanning.

  http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-scanning-problems

  Method 2: I suggest you install drivers for HP photosmart c7180 all in one manually from the manufacturer's Web site.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=1153754&

  See also: messages of error & lights.

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=2697&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=1153754

• DeskJet 3050 a all-in-one J611 series will not print office with windows 8

  Hello, I'm setting up my office of engaged couples to my HP DESKJET 3050 ALL-IN-ONE J611 a series. It is said that he only supports the other windows, windows 8 not being is not one of them. Two are wireless and I thought that there must be a way to download a software that I can install in order to connect to this computer. Please any help I could get would be appreciated.

  Hi there @tabatha46

  Welcome to the forums

  Yes, the Deskjet 3050 a printer is compatible with Windows 8, and I will share a link below to download the driver and software. If you have any questions, please let me know and I'll do my best to help!

  HP Deskjet full feature software and drivers

  Happy Wednesday

• HP Photosmart C4700 all-in - One series Printer will not reinstall

  Hello.  I have a HP C4700 all-in - One Printer.  I don't have literal no computer knowledge.  We have installed a new router that came with a password so I had to change all the devices.  The printer is offline.  I tried to fix it as said.  No options as they said came.  Told me to uninstall it and install.  I tried.  The disc comes only with output.  I thought that I uninstalled the printer, but it is still on the list.  I emptied the trash and restarted the laptop.  I use the wireless printer.  I don't know what to do.  I don't want to continue unistalling programs and uninstall something important to the laptop.  Its a good laptop.  Fear and need assistance please.

  Hi @HPBearLax,

  In my previous post, I've linked documents that offer instructions on how to set up you wireless printer. This includes instructions on how to move from a USB connection to a wireless connection, as well as some Wi - Fi troubleshooting steps.

  Please try these steps and let me know if you are able to connect up your wireless network.