All-in-one Officejet 6700 Premium does not work when a cartridge is empty

On my officejet 6700 Premium, I have had trouble since the magenta cartridge was missing.  I'm unable to print even if you select using black only, it appears on the screen that gives me the choice to order or cancel, it gives also this pop up if I try to scan documents to save to my computer and even trying to fax.

I am currently using Windows 7 Ultimate service pack 1

I am at a loss on it and a plan to buy a cartridge, but in the meantime all that I need is to use black and also to scan documents.  Is there a way around this issue?

I'm sorry that you are experiencing this issue.

You will not be able to print WITHOUT this magenta cartridge. Some printers (older models) can print certain colors without another cartridge in the printer. The reason why it is not printing because this magenta blends in with all the other cartridges to perform a true black.

So if it was another cartridge, it would give you the same error message and do not print.

Tags: HP Printers

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