All-in-one Officejet Pro 8610: print only every other envelope

The printer ignores the other each envelope.

Any suggestions?

Thank you



Hello @Markb60000,

Welcome to the Forums of HP Support!

I understand that your HP Officejet Pro 8610 e-all-in-one printer has problems when printing envelopes from your Windows 7 computer, as every other envelope seems to be ignored during the printing process. I would like to help you today with this problem to print the envelope. Now, the first thing I did after reviewing your post has been watching the media specifications for your specific HP Officejet. Just to let you know, the specifications of following envelopes are supported:

  • Envelope weight and loading capacity in Tray 1 of your printer are as follows:

  • The following envelope sizes are supported:

As long as you are printing on an envelope which is in the specific size and weight restrictions for your product, you shouldn't have any problem loading up to 30 envelopes in your bin at some point.

To confirm that your envelopes are loaded properly can I please have you click here. Once the support document opens click the drop down menu to "loading envelopes. Please check to confirm that you load the envelopes correctly in your paper tray.

  • If your envelope printing problem persists after checking that your type of envelope is justified and that they are loaded correctly, can you please specify what type of program you use on your Windows 7 computer to print envelopes of.

Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

Tags: HP Printers

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