all in one on windows 8.1

So, I just bought a new laptop with Windows 8.1.  The original while a cd does not support win 8.1 and ends.  I downloaded the software and the driver install for my j4680 wireless.  It unpacks and starts to run.  But nothing happens.  I look in the Task Manager and he's sitting there eating 35-36% cpu, but does nothing.  There is no progress dialogs to respond as well to the.  What gives?  HP is not aware of this?

I had windows compat check and he said: no good.

The installation exe is dated

2012-10-22, Version14.8.0, 321,82 M

So, after months to go to my old laptop for all in one service, I found a new thread here that solved the problem.  HP engineers were able to recreate the issue with McAffee being the culprit.  I disabled the scans in real time on my Kaspersky Anti Virus and all my problems solved.  All in one software installed perfectly and all the drivers updated.

Tags: HP Printers

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