All-in-one printer, HP Photosmart C7280 range

My scanner has stopped working.  It will scan approximately half of the page stops.  I tried to reinstall the latest version of the software from HP.com.  The scanner worked again for a short period, until the last update that has stopped working again.  The following error is displayed.  Error occurred during communication. Turn off and then unplug the unit, wait 60 seconds and plug in and power on.  Make sure that the power cord of the appliance and the cable are securely fixed. Restart the computer. Uninstall and reinstall the device.  4, [(0,12,80004005), (2,7,800400007), (3,7,0)] I tried all these suggestions, nothing worked.  Any suggestions?

My OS is Windows 7 64 bit.

It's the same problem as many, many users have reported.  I blame a software update earlier this year.  HP has NEVER adequately answered or solved this problem.  When I called the technical support they tried to sell me a new printer, saying the new printers is no longer used the HP Solution Center software.  I guess that means they are no longer suppor HP Solution Center software and do not wish to publish an update that resolves the problem.  It is certainly a problem of software, because works of fax and photocopy.

Tags: HP Printers

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