All new Clip +: telephone jack is bad and terribly his clips (?)

I just received in the mail a new Sansa Clip + (4 GB) of buy.com (Rakuten, these days) and there are two problems:

1 caps mini phone (I tried 2 of them) do not correctly enter the clamp making. The plug can be inserted, but it feels too big (too much friction), and there is no 'click' to tell me that it is in the right place. It works, but there is something obviously wrong with the plug.

2. when the volume is higher that about 2/3 of the range upward, the music suddenly stops and is replaced by a repetitive sound funny, very non musical. Looks a little harsh clipping takes place.

This is my 2nd of these players. I received this 2nd one because the 1st has problems with his home-fixed up-volume control, and I decided that I needed a backup. The mini taken which does not fit in the new Clip + fits properly in the 1st.

Suggestions would be appreciated.

You are right! I had already applied a lot more than a little force to get the connected plug, but do many and many times this morning has finally led the 'click' I was looking for, and now the God awful clipping/distortion stopped so!

Now to get RockBox on this baby...

Thanks again.

Tags: SanDisk Sansa

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