all of a sudden I can't play videos on the net or facebook

I can hear the conversation, but no video comes,

Hi Chris,

1. do you get an error message when you try to play videos?

2. what browser you use to access the Web sites?

3. you remember to make changes to the computer before this problem?

Video playback problems can be caused by a number of different issues.  The videos are based on Silverlight, Flash or Java, and they might need to be updated.

If you use Internet Explorer, I suggest you to follow the steps in this article:

The video problems when you use Internet Explorer

http://support.Microsoft.com/kb/2532294/en-us

Important: The reset Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

Please follow the steps and also provide us with more information to help you.

Tags: Windows

Similar Questions

Maybe you are looking for