All of a sudden no sound in Windows Media Center, video playback. No problem with the same files in media player

My windows media center vista has all of a sudden start to turn off randomly and restart by itself, about 3 weeks ago.  Now, he has lost his.  When I'm going through orders, no sound.  Video games, no sound.  I can still get sound for mp3, but not video.  I can play the same video in media player without any problem.  Can anyone help?  I have Vista Ultimate, service Pack2.

Hi Doramon,

Welcome to the Windows Vista answers Forum!

What are the file extensions you are trying to play?

This could happen because some of the types of files supported by Windows Media Player are not supported by Windows Media Center.

To check the file types supported by Windows Media Center please visit the below given link:

Types of files supported by Windows Media Center

http://Windows.Microsoft.com/en-us/Windows-Vista/file-types-supported-by-Windows-Media-Center

You can also try and run the System File Checker tool. This would be in repair of the system files that may be damaged.

Scan SFC enforcement procedure:

1. click on the Start button

2. on the Start Menu, click all programs followed by accessories

3. in the menu accessories, right-click on command line option

4. in the drop-down menu that appears, click the "Run as Administrator" option

5. If you have the User Account Control (UAC) enabled, you will be asked permission before the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.

6. in the command prompt window, type: sfc/scannow then press enter

7. a message is displayed to indicate that "the analysis of the system will start.

8. be patient because the analysis may take some time

9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue

10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.

11. once the scan is finished, close the command prompt window, restart the computer and check.

This would take care of the issue that you are facing.

For more information, please visit the below given link:

How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

http://support.Microsoft.com/kb/936212

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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