All of a sudden will not start Photoshop [on a Macbook Air]
Hi all
I'm on a MacBook Air with OS X 10.10.2 and I use Photoshop once a month, but now I really need, and it does not start:
-As soon as I click on the Photoshop icon I get "Unable to open Adobe Photoshop CS5.1 because of a problem." And when I click on the "Report" button... "I get a very technical message (see below).
-J' used Photoshop on this machine for about a year without problem, but recently I had a problem and needed to recharge my Time Machine backup.
-I don't know if the problem occurred immediately after the restore or not.
-J' read countless discussions on various forums, but nothing explained my problem exactly. I suspect a problem with my paths and permissions (since I read a report that restoring from a TimeMachine causes these problems sometimes), but I don't know which way is corrupted/missing/illegible.
-J' tried to create a new account admin and Photoshop from here. It did not work.
-I don't mind reinstalling, but I don't have a picture of the installer. I started with Photoshop 6, then updated to CS2 and CS4 and CS5. I have all the serial numbers but not all the images-updated.
I would be grateful for clues on how to diagnose further and some problem.
Thank you very much in advance!
Bojidar
-----------------
And now, here's my exact error message:
Process: Adobe Photoshop CS5.1 [12426]
Path: / Applications/Bildbearbeitung / * / Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
ID: com.adobe.Photoshop
Version:?
Code type: X 86-64 (Native)
Parent process:? [1]
Responsible for: Adobe Photoshop CS5.1 [12426]
User ID: 501
Date/time: 21:53:39.840 2015-05-03 + 0200
OS version: Mac OS X 10.10.1 (B 14, 25)
Report Version: 11
Anonymous UUID: A0DC6EA7-1973-1B68-EFC7-5D60106F084D
Sleep/wake UUID: 1FA6367C-EEB2-4F46-8773-EBB176EAEAC7
Time since started awake: 230000 seconds
Wake time: 2900 seconds
Crashed thread: 0
Exception type: EXC_BREAKPOINT (SIGTRAP)
Exception codes: 0 x 0000000000000002, 0 x 0000000000000000
Request for clarification:
dyld: launch, loading of the dependent libraries
Dyld error message:
Library not loaded: @executable_path /... / Frameworks/adobe_caps. Framework/versions/A/adobe_caps
Referenced from: / applications/Bildbearbeitung / * / Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Reason: image not found
Binary images:
0x7fff6f1c1000 - 0x7fff6f1f7837 dyld (353.2.1) < 4696A982-1500-34EC-9777-1EF7A03E2659 >/usr/lib/dyld
Model: MacBookAir6 2, MBA61.0099.B18 of BootROM, 2 processors, Intel Core i5, 1.3 GHz, 4 GB, MSC 2.13f15
Graphics card: Intel HD graphics card 5000, 5000, Intel HD graphics card integrated
Memory module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 117), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 aircraft, 1 incoming serial ports
Network service: Wi - Fi, AirPort, en0
Serial ATA Device: APPLE SM0256F, 251 GB SSD
USB device: Memory card reader internal
USB device: Hub BRCM20702
USB Device: USB Bluetooth host controller
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Always try to reset the preferences the Photoshop touches like your tryind usins to launch Photoshop. Toy cabin also use Windows explore or Mac finder deleteor you rename Photoshop preferende userid if you change you preferences of OS to be able to view the files and folders hiddeb. Have you read the link I posted?
Restore default preference files
In this video, learn two methods of resetting your default return preferences files: deleting files preferably manual and shortcut keyboard method (which begins at 05:05)
by Julieanne Kost
To restore preferences quickly by using a keyboard shortcut:
- Press and hold the keys Alt + Ctrl + Shift (Windows) or Option + command + shift (Mac OS) you launch Photoshop. You are prompted to delete the current settings. New preferences files are created the next time you start Photoshop.
Note: Using the preference files for custom shortcuts, keyboard shortcut, workspaces, and color setings will also reset to zero by default.
Tags: Photoshop
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Process: Adobe Photoshop CC 2015 [3260]
Path: / Applications/Adobe Photoshop 2015/Adobe Photoshop 2015.app/Contents/MacOS/Adobe Photoshop 2015 CC CC CC
ID: com.adobe.Photoshop
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Code type: X 86-64 (Native)
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