all the colors are reversed (black and white, ect)

I have tried every trick on this site that I think! I did im sure not high contrast, I chose themes different, supported all the way to 2008... IM on a computer laptop btw... I thought this may be a joke of office or something so I saw all the processes running in the search for something like "prank" or "reverse" but his jargon all out there and I don't want to go by closing the things I don't understand. as you can tell, im not computer savy. There was someone else on this forum who asked the same question... I tried everything that was suggested and so had it and we still have the same problem! I think to (someone told me) for the video driver to uninstall and reinstall, but I don't know anything about. How can I locate my video driver and once I click on "Uninstall" I how then reinstall? pls help!

Hello Sisterseeth,

Thank you for your message.  Uninstalling and reinstalling the video driver will be the best first step in getting this issue resolved.  Before you remove your video driver, you will need to make sure that the manufacturer of your computer has your driver available for download.  Go to the Web site of the manufacturer of your computer and download/save the latest video driver for your computer.  Once you have saved this driver, you can proceed with the removal of the driver that is currently installed.  Below are the steps to remove:
Click 'Start' > right click on 'My computer' > select 'manage '.
Select Device Manager.
Click the (+) sign next to "display adapters".
Below, you should see your video card information, right-click on the video card and select "Properties".
Select the "Driver" tab > click on "Uninstall" (this will remove the current driver)
You restart the computer > when the computer restarts, install new drivers > restart and test.
Please let us know if it did or did not solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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