all USB devices not working do not except keyboard and mouse

I have an ASUS 5275 CG and not the devices that I plug it into the USB works except the mouse and the keyboard please help!

Hello Micah,

Thanks for posting your question on the forum of the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1. have you done any hardware or software changes to your computer?
2. what happens when you connect any USB device to your computer? You receive an error message?

I would suggest trying the following methods and check if it helps.

Method 1:
Run this Microsoft fixit and check.
Reference:
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/

If this does not help, then use method 2.

Method 2:
Uninstall and reinstall the USB controllers and check the issue. Please follow these steps.

a. Click Start, boot manager type of devices in the search box and press ENTER.

b. develop a 'USB Bus controllers'.

c. right-click on each device under "In Bus USB controllers" and then click on 'Uninstall' to remove them one at a time.

d. restart the computer, and the computer will automatically reinstall the USB controllers.

Please also Update chipset drivers from the link given below. Please select the operating system.
http://support.ASUS.com/download.aspx?SLanguage=en&m=CG5275

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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