Alleged windows phone representative called to say that my computer was doing a lot of mistakes

original title: representative of Windows Phone?

I have an old Dell laptop with Windows XP. A person named [(510)943-3040] a Mark called and said my computer was a lot of mistakes and has been infected. If I turn on my computer, it would be happy to turn it off for me.  I get a lot of error messages - send error report, for example, but I don't think you would contact me in this way. Am I wrong? What should I do if he was right? John Clark

It is a phishing attempt! Do not give any information.

Reported people on these calls for a person who represents Windows (note: not Microsoft).

It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!

On another note, if you encounter any problems with your computer, please do not hesitate to post a desription of situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

Tags: Windows

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