Alleged windows phone representative called to say that my computer was doing a lot of mistakes
original title: representative of Windows Phone?
I have an old Dell laptop with Windows XP. A person named [(510)943-3040] a Mark called and said my computer was a lot of mistakes and has been infected. If I turn on my computer, it would be happy to turn it off for me. I get a lot of error messages - send error report, for example, but I don't think you would contact me in this way. Am I wrong? What should I do if he was right? John Clark
It is a phishing attempt! Do not give any information.
Reported people on these calls for a person who represents Windows (note: not Microsoft).
It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.
Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.
Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!
On another note, if you encounter any problems with your computer, please do not hesitate to post a desription of situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)
Tags: Windows
Similar Questions
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I've been conntacted by telephone and told that my computer was generating a lot of mistakes. They told me that they were by Microsoft, and I had some sort of the virus and eventually that my liscence software had expired. I was told that I had to pay by credit card to renew my liscence so that they could help me. Is - is this legitimate? I don't have a credit card, otherwise, how can I renew my liscence (for Windows XP)?
* original title - expired liscence *.
It is not legitimate.
If the appellant has given you a way to get back in touch with them (to pay), call the local police, FBI, or see http://www.ic3.gov/default.aspx
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A company called vap technology called me last night on my phone at home and said to my computer was about to crash. they were Indian speaking people and said they were working for microsoft support; as I am not a laptop user profficent of long date, I couldn't tell if they were or not. How to get back money from $149, I paid them to fix the problems and how to uninstall the programs they put on my laptop; also what can I use to tell if it's a microsoft technology? Help!
It is a scam. See:
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx .
If they have access to your PC, they can install any number of malicious programs. My recommendation is to do a clean reinstall of Windows - it's the only way to be sure that your system is clean.
If you have them paid by credit card, tell your card provider immediately what has happenend.
All the data on your computer (passwords, credit card numbers, numbers of account documents, etc.) may have been compromised (they may not know now). According to the companies concerned (for example your bank) what happened.
Use another PC to change passwords.
Consider telling your local police.
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"Windows services Centre" call by saying that I have a problem with my internal security system
Hello
I received a phone call from 'Windows Service Centre', James Henderson, employee of 406-235-1159, phone number #7098 (Yes, that's an indication 406 and 416 - which is one of the reasons why I'm suspicious), but gave a speech in Mississauga (Ontario), saying that I have a problem with my internal security system and even if www.ammyy.com I need to talk to the technician to solve this problem. I do not trust him and hang up, but called the number, responded to the same person (as he had an Indian accent with a lisp in addition to this) and he said that Joseph and not James!
Scam or what? Thank youIt is a scam! Who is becoming extremely common and was even on the news in some places. As long as you don't give them any personal information, you should be fine. Should they call once again, simply hang up.
See the recent thread below for more information; Shenan Stanley and the spirit of the messages contain very useful information:
The call tech support?
http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/tech-support-calling/3a07ee4a-cb7c-4F6E-bfa2-5f7067346859The links below contain excellent information regarding this and other scams:
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxAvoid scams that use the Microsoft name fraudulently
http://www.Microsoft.com/security/online-privacy/msName.aspxThe site ammyy.com offer legitimate a service to help users to connect remotely to other computers; the crooks simply operate these services. This is the first time I have heard of this site, seems most of the fraudsters a different use.
Kind regards
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Mirco soft tech?
My wife received a call from someone who said they were from mirco soft and said the computer was they infected taked here in running a scan, which means it had the remote control of the computer, they took to a site web that wanted to sell a product to fix any info staff received a disconnected i line my question could they have obtained information from my computer and should I checked it by a technician of service to make sure.Jackson DonnaWoods Hello,
It is a scam.
Unless you have a contract to support prepaid with Microsoft, Microsoft doesn't call you, email you, or snail mail you about problems with your PC.
I would certainly follow the advice of John John, because we do not know what happened when your wife has visited the Web site. By the way, I suggest you also change your password, sign in to your office computer and passwords associated with banking online, networking sites etc..
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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After you install an audio convert I have no volume and it says that my computer was not installed
I installed an audio converter after that my computer said that I needed now, I have no volume. I've been bad shot I have no volume now installed in my computer, I don't have the software that came with it I don't know if they gave it to me or not. http://maquetland.com/v2/index.php?page=vision do?
Do you mean that you see something like this:
When you use certain features sounds and Audio devices, you see a message like this:
Windows cannot display the control of volume on the taskbar because the Volume control program has not been installed. To install it use Add/Remove programs in Control Panel.
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Windows have call me cold on the speed of the computer or its absence.
Hello
Without registering any problem to Microsoft, there will be no calls from us.
Microsoft will never cold call users asking for personal information or gain access to your PC. As much as possible these calls should be reported to your local association of consumer protection agency.
You can check out:'t-fall-for-phony-phone-tech-support/e5576f0a-827e-4fc0-a4b1-707add212065 http://answers.microsoft.com/en-us/windows/forum/windows_7-security/please-read-don
In the United States, you can visit the Web site of the FTC (Federal Trade Commission) to report such issues:
http://www.ftc.gov/bcp/edu/pubs/consumer/telemarketing/tel19.shtm
Or more information and useful tips on how you can protect yourself against fraud please visit:
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Call sounded like it came from a call center in India, the appellant's Indian summerCall was pretty hard to understand, but the appellant said that he would send an email. (Nothing received yet)
In a Word, YES!
Microsoft won't tell you cold. So keep clear. If a few Anglo-Saxon words of choice or a whistle of the referees them gets the quick line in a bad mood!
If in the mood, I'll play along to ask questions such as:
"I need access to a certain segment of memory (maybe x 80000201) in order to redirect RDP to a new server while remaining in full control of the internal system process?
"The program you requested me to install wonder for your PRODUCT ID to connect to you, what is it?" (It is best, if they are stupid enough to give you, I have them call the police after and report. In fact, tell the world)
"The four digit code does not feel for me very safe. Can I change? Yes? OK, here's the new code security, fr7B7SWA7ethstU7AQe42CeCThAd33HEdeste4AT8UcReb2U.
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only, I was contacted by a person claiming to be windows saying that my computer has been infected and he called for help. He hit me the windows and "R" key at the same time. Then I typed in "eventvwr" and who showed me a list of some events with indicator red and yellow. Then he wanted me to go back and enter "iexplore www.support.me", so he could fix my computer. I became very suspicios and did not continue with his appeal. Is it a hoax or someone really trying to help me? Because I did not communicate with him, I feel that this is not a legitimate operation. Thanks for your help.
original title: telephone call from Windows?Hello
It's a scam.
Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
We have all the errors and warnings in our Event Viewer
That's what you do if you never give them remote access.
If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
See you soon.
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Original title: windows scam
can u tell me what are all the files in the windows/inf folder, I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it, and they are located in the inf file that is to say the driver FILES the PNF
Hello
Of course these are SCAMS!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Original title: my computer is corrupt and needs fixing!
I received calls from a person in India who said that they are Windows services centre telling me that they have received the error message saying that my computer is damaged, and they want to help me. But I have not received any error message on my screen. When I asked them how they got my number they said it's from the database of Windows. The number they gave me is 02921252715 and when I called the number of the person on the other end told me that they are a company called Windows e-solution, independent company and is not attached to Microsoft Windows. What should I do? Are these authentic calls and approved by Microsoft Windows?
Hello
Its a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?
It's a scam. Give them nothing.
Contact your local police. -
I got a phone call from a person in India who says that my computer is downloaded illegally by someone else. I don't know if I should trust him because he wants to me exactly what he said while I'm on the computer
* original title - a particular phone calls *.
Thank you very much I am so happy that I said no.
Hello
You are welcome
Certainly, they may seem convincing well!
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* O.T. > phone call
I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system to make the necessary repairs. They have stated that they are from Microsoft but I didn't honestly believe that. Has anyone else had these calls?
Thousands have and you have reason to be wary.
Read this
http://blogs.Microsoft.com/Cybertrust/2014/06/26/is-that-call-from-Microsoft-a-scam/
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Recently received a phone call from a person saying that my computer has a virus online damage the hard drive. They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it. Is this a new type of fraud that goes around?
It is not a new type of fraud, but it IS a scam. MS does not give that kind of information, and they do not call users.
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