Alu Canvio 1 TB not recognized

Just bought the Canvio aluminum HDD and plugged. The computer has downloaded the software but I'm not good. It's in "Devices", but there again it is said that the name, shows no free space, etc. Someone at - it ideas?
Thank you

Hello

This HARD drive is a Plug n Play device so I think that after connecting the correct driver has been installed automatically, so this external HARD disk must be acknowledged and properly listed in Windows Explorer.
According to specification interface is USB 3.0, but it is also compatible with USB 2.0.
Which USB port you use?
Have you tested with USB 3.0 and USB 2.0 ports?

Tags: Toshiba

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