always says service unavailable when you try to use the apps

Hello

I have a HP Photosmart 5510 and whenever I try to use the said apps try not available service later. I can't connect at all more to him.

Alright. Press the wireless button and press 'Print report' or 'Print Info', it should print a network configuration for you page.

After that you have, we will need to access the built-in Web server (EWS) printers. You can do this by entering the IP address of printers (from the Network Setup page) browser press and the address bar type.

Once there, press the 'Network' tab at the top of the page. From there, you'll want to click on the button "IPv4", on the f-side of the page. It will be there for wireless and wired, so make sure you click the one for you, but you are connected. If you do not see "IPv4", you should see 'Networking', press and press "Network Address (IP).

Then, you click the small round button next to "Manual"IP address", and then fill in the IP address, subnet mask and default gateway using the information available on the network configuration page.

For the primary or the preferred DNS server, you will want to enter 8.8.8.8.

For secondary school or another DNS server, you will want to write 8.8.4.4.

Click on apply and when the message appears saying that the changes have been applied, press 'OK '.

Press the power button on your printer, wait that it completely power off and press it again to power it on.

Let me know if that solves your problem.

Tags: HP Printers

Similar Questions

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    I can't access is more apps on my Photosmart HP 6520.  I get the error message "error connection server - 1".

    I don't know if this problem just since I recently changed from a Windows PC on a Mac.

    I very rarely use the apps, so I don't know when it started.

    Everything else seems to work very well I would say.

    Can someone please tell me what could be the cause, or if there is something I can try to sort it out?

    I seem to be going round in circles, and I can't work on what is happening.

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    Hey @TraceyMac,

    Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

    I understand that you are unable to use the pads (Print Apps) on your HP Photosmart 6520 e-all-in-one printer.  I want to help you with this.  A recent installation of printer would not affect your performance of platelets but no loss of connection or wireless Web services could be a factor.

    Note that to access the applications and their use from the front panel of your printer requires two ingredients to be successful: 1) Wi - Fi connection and 2). the ePrint feature (webservices are enabled).

    • Touch the wireless icon () on the front panel of your printer - is the printer connected to your wireless network?  (If not, run the wireless configuration wizard, select your network name/SSID and enter your password wireless reconnect).  If you are connected, proceed as explained below.
    • Tap the icon of webservices/ePrint () on the front panel of your printer.
    • If webservices are not enabled, press OK in order to enable them and allow the automatic updates of printers.
    • This will cause your printer to print an information document describing the characters before @hpeprint.com your printer (ePrint address).  This is known as the claim code.  As another way to use printing applications available for your printer, you can sign in to http://www.hpconnected.com to program applications printing to print and review all the content that ideally will reappear on the front of your printer.
    • From there, you can click the devices tab and use the claimcode to add your printer to the site and take advantage of the available applications, it.

    If these basic steps to respond to a resolution, please, try the following:

    When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices, and apps printing configuration.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

    Here's how:

    * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

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    Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

    If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

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    • Click the network tab.
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    • Auxiliary DNS server entry as 8.8.4.4
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    No none of the suggestions above restored the functionality you're looking for?  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

    Thanks for posting in the Forum from HP Support.  Have a great day!

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