Am unable to use the master password, when I try to add the 'OK' button will not highlight or save it.
I recently uninstalled then reinstalled Firefox but now can't use the master password. The 'OK' button will not activate, won't save password.
Thank you
Marilyn Brann
It is possible that there is a problem with key3db and signons.sqlite files that store the encrypted names and passwords in Firefox.
In the Firefox profile folder, rename the files key3db and signons.sqlite.
You can add .old files (key3.db.old and signons.sqlite.old) names or move them to another folder to make it possible to cancel the action.
You must define a new master password after renaming or removing the signons3.txt and all the currently saved passwords are lost.
If that worked, then you can delete the renamed files that are no longer needed.
See:
- "Troubleshooting" in http://kb.mozillazine.org/Password_Manager
- http://KB.mozillazine.org/Profile_folder_-_Firefox
Tags: Firefox
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