Amazon student license invalid key. How to start the validation process?

I made the mistake and ordered adobe arcobat DC student edition on Amazon (PC Download).
Error because the registration/serial number is not valid. And now I do not know how the evidence that I am a student and get the version activated...

Thanks for the help...

Hi Stefand37657769,

In general, a retailer like Amazon will provide a product code that allows you to verify your student status and get a serial number to work. If you are in North America and you have a version of the Student and Teacher Edition of Acrobat DC (as opposed to a students and teachers version) you enter the code here: identity-e 2.0. For more detailed instructions, including what to do for purchases in other regions, please read "How can I submit my proof of eligibility" under Adobe Creative Cloud training FAQ.

After the filing of the evidence, you will receive your serial number with in a few days. If you have followed the steps, and your product code still does not work, you will need to contact Amazon as advises Kglad.

Finally, I'm moving this discussion to the student and Teacher Edition information in case you need more help to verify your student or your product validation status.

Best,

Del

Tags: Adobe

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