An add-on tells me that I have another version of Firefox I did.
I have the latest version of Firefox (5.0.1) and went to download an add-on (Scrapbook by Monday). He said that the current version of their add-on (1.4.7) is not compatible with the version I have, they tell me is 3.0.11. I know I have Firefox 5.0.1, as I downloaded it again today. Why is this?
The User Agent provided with your post (used to identify the browser you are using) shows Firefox 3.0.11:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729) FBSMTWB
See http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
See also User Agent (Wikipedia)
If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.
The problem could be due to this "FBSMTWB" at the end of your User Agent
- http://www.fastbrowsersearch.com/FBS_Toolbar/help/helpUninstalling.aspx
- http://www.pccybertek.com/2009/05/remove-fast-browser-search
- http://forums.mozillazine.org/viewtopic.php?f=38 & t = 1430845
- http://forums.spybot.info/showthread.php?t=51697 - manual removal for FastBrowserSearchToolbar Guide
Not related to your question, but...
You must update some plug-ins:
- Plugin check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
Tags: Firefox
Similar Questions
-
For example, Youtube said: "your browser is no longer supported. Please switch to a modern browser. "
However, when I go to help > about Mozilla Firefox, it says I have version 3.6.13.
I just usually treat these annoying messages, but I'm currently stuck on a database that I need to get because of this problem, so I really need help!
Thank you!
This can happen if you have an incorrect user agent string (identifies the version of Firefox). Some add-ons are changing the user agent string to show an old version of Firefox, even if you have the latest version installed.
You need to reset the user agent string so that it will correctly identify the version of Firefox you have installed, for more details on how to make and who see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
-
I was trying to install an addon, but he said "Not available for Firefox 2.0.0.16" and did not allow me to install the addon. I haven't used this version of Firefox since... I don't know when. In fact I don't know that I've ever used this version on this computer. I have used several versions of xx 3. and running 4.0.1. I tried to uninstall and reinstall Firefox and I still have the problem. We can all sites, but I know for some Hotmail and Youtube also both incorrectly identify my version of browser.
Something that you have changed your User agent.
- For general information about User agent, see: http://en.wikipedia.org/wiki/User_Agent
Your user agent shows as follows. You can click on «Details of the system more...» "to the right of your question original and made scroll to the bottom of this screen to see for yourself. This 'ffco7') looks like it was it not.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16; .NET CLR 2.0.50727; ffco7) Gecko/20080702 Firefox/2.0.0.16
Follow the instructions in this article to see if that corrects your problem:
You need to update the following. The Plugin version (s) below has / have been submitted with your question and is obsolete. You need to update in order to avoid the known security issues with the version (s) you have installed. Click on 'more system info... '. "to the right of your question to see what was included with your question.
- Adobe Shockwave for Director Netscape plug-in, version 10.2
- Check your plugin versions on one of the following links:
- http://www.Mozilla.com/en-us/pluginCheck/
- https://www-trunk.stage.Mozilla.com/en-us/pluginCheck/
- Note: plugin check page lacks information about all versions of the plugin
- There are links to tests specific plugin available on this page:
- Update to Shockwave for Director
- NOTE: this is not the same thing as Shockwave Flash; This installs the Shockwave Player.
- Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place, so you can find it).
- When the download is complete, exit Firefox (file > exit)
- Locate and double-click it in the installer that you just downloaded, let the complete installation.
- Restart Firefox, and look at your plugins.
- Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
Show you several versions of the Java Console in your list of Extensions. You must delete those from the list below by following the instructions provided in this article: http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
- Java Console 6.0.07 {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
- Java Console 6.0.10 {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
- Java Console 6.0.12 {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
- Java Console 6.0.13 {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
- Java Console 6.0.14 {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
- Java Console 6.0.15 {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
- Java Console 6.0.17 {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
- Java Console 6.0.19 {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
- Java Console 6.0.20 {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
- Java Console 6.0.21 {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
- Java Console 6.0.22 {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
- Java Console 6.0.23 {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
- Java Console 6.0.24 {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
-
I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay for this service after I did. How can I add a password to open my document?
Hi cj47163119,
You need Acrobat application to secure your document with password. It seems that you use Acrobat Reader.
Acrobat Reader is a free service and do not have this option.
If you have Acrobat subscription, you can download it here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X
For more help, see this KB doc: Security with passwords, Adobe Acrobat PDF files
Kind regards
Meenakshi
-
Please let me know how to install Photo Gallery? I get files with photo attachments and I can't open them because Windows Live Photo Gallery tells me that I have no updates. Tell me what to do. Thank you.
Hello
The question you posted would be better suited to Windows Live Solution Center. I suggest you to send your application in the Windows Live Solution Center for better support.
http://windowslivehelp.com/product.aspx?ProductID=20 -
Could someone tell me that I have a laptop that is compatible with the adapter wireless Athreos in it and it catches an unsecured, network shown as next (automatic) for the SSID (network name). I tried parameter as point of access, AD-hoc, Connect automatticaly etc but will not connect... Please tell me how to connect...
Hi Sumit and thanks for posting.
Your Athreos has never connected? If it has connected then it not only connects it to insecure networks? Also after can trying to connect you do the following?
Start, run, CMD, OK to open a command prompt:
Type the following command:
IPCONFIG/ALL
[Note that there is no space between the oblique and ALL bar].
Right click in the command window and choose Select all, and then press ENTER.
Paste the results in a message here.I hope this helps. After the back if you have any questions.
Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
original title: virus
my computer always tells me that I have like 23 viruses and deleted programs infected and he always does. and he tells me that I have to buy a program. and it does not allow me on the internet through regular channels. you are able to help to solve this you problem?
It seems that you have been infected with fake antivirus malware. The goal is to get you into the details of credit card.
See if you can find it in this list http://www.bleepingcomputer.com/virus-removal/ . Then follow the removal instructions.
You may be able to find the removal instructions by entering the following in a search engine
NameVirusIsUsing site: bleepingcomputer.com
For example AVG Antivirus 2011 site: bleepingcomputer.com
-
My computer tells me that I have a wireless router low signal
Wireless connection
My computer tells me that I have a wireless router low signal. This problem just started
Hello
Also all the list SpiritX MS disorders possible tyre also connect to the menus of wireless router (read the router for how-to manaul) and change the transmission channel.
Try all of them (11) and choose the one that gives the best results.
-
Original title: 32-bit
my information of the computer says it has a 64-bit, but when I try to download a program, it tells me that I have to uninstall the 32-bit and install a 64-bit. Why is this and how to do this. I don't have a disk for this computer since I bought it used. It's a core of windows 7 I5.
Thank you
Hello
Type of control panel - system - system - he says it?
You can run the as most 32-bit programs on Windows 64-bit, however you can not run a
64-bit on 32-bit Windows programs.
If you have 64-bit Windows which programs you are trying to install.
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
Norton tells me that I have not a filter windows install on my computer... How do we install?
Original title: FILTER WINDOWS
What is your problem - http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/how-do-i-replace-the-windows-base-filtering-engine/089487c6-fb45-43be-8c84-a773bf6bf425?tm=1343679938222
It may be useful
If this isn't the case, please be specific what version of Norton, what "windows filter" and etc. exact error messages, and someone may be able to help.
-
Windows Media Center tells me that I have sm not connected to the internet, but I'm out of windows media center I can access the internet. Why?
Disable the firewall and check the connectivity in media center.
-
Ho is he Creative Cloud pacchetto a €9.99 My App installate mi dice che devo acquistare nelle? Cosa devo fare?
I bought the package creative cloud for €9.99 in the installed application but tells me that I have to buy? What should I do?
Please see this FAQ if it asks you to try or buy when you already bought:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
-
someone from adobe can help immediately please? I've already paid for the 1 year plan and your system tells me that I have only 30 days trial
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
How can I update my credit card information to pay for the next tranche of creative cloud when the screen tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 2015?
Hi kanikas100,
Using my old Email to open a session allowed me to see my current subscription and I was able to update my credit card. Thank you very much!
-
I can not connect, technical support in India tells me that I have no account. My bank account shows billing information. I was hired with the cat for almost an hour now to continue to say that I have no account. It's so frustrating! Any suggestions?
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
Maybe you are looking for
-
Why can I not use Sync without cookies enabled third pary?
Why I have to enable third party cookies to use SYNC? I keep off on 'Never', so I don't get a bunch of junk cookies of people or companies that I don't want on my computer. With my settings, most sites require to set a cookie and I can accept or reje
-
type only the characters not letters
To reinstall OS X after that computer had to be completely erased. Now trying to do, only the characters type and no letter. Help please.
-
someone knows how to install viber on iphone 3?
My viber doesn't work anymore, tried to install again, but he wants to ios7, don't know if I can work around this problem.
-
How to save a pre-recorded dvd and download on my MP4
I have a few free movies (account required to newspapers) and would like to download some to my PC, then transfer them to my MP4 Player. I would also appreciate suggestions on downloading tv programs. A ' Silver surfer. or "golden oldie".
-
Base system device not installed
After a new installation of Windows 7 Professional 32 bit on an HP Probook 6560 b I have the following problems with these devices: Base system device - PCI Slot 2 (bus PCI 35, device 0, function 1) Hardware ID PCI\VEN_197B & DEV_2392 & SUBSYS_161910