an address incompatible with the requested protocol was used

After I have upgrade of windows 7 starter edition to windows 7 Home Edition premium, I can't do a bluetooth file transfer and the following message appears: an address incompatible with the requested protocol was used.

Hello
How do you transfer the file?

Method 1:
Try to perform the audit and the clean boot if this can help,
Here is the link: http://support.microsoft.com/kb/929135
Note: When you're done to diagnose, follow step 7 in the article to start the normal start

Method 2:
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link.
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
 
You can try the steps and check.
(a) click Start and then click Run.
(b) type regedit and then click OK.
(c) locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
(d) right click on the folder, click on delete.
(e) exit and restart
 
Method 3:
Change settings for a Bluetooth compatible device
http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

Tags: Windows

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    Microsoft. It's so hard to get where you want to go on the site.

    I wish they still had the cat where you enter just a few things, and for free, it instantly opens a window of instant messaging to chat with microsoft.

    Well, I have a dongle bt USB and when I right click and click send a file, it gives an error

    Windows could not transfer files. An address incompatible with the requested protocol was used.

    With windows xp, I plug it and he can move 2 drivers, "microsoft bluetooth enumerator" and "generic bluetooth radio".

    in windows 7, it installs the same 2 drivers

    I pair the device from the phone and it didn't work. while I was looking for the computer and it does not even, but file transfer

    It works totally fine XP and with the same drivers! just different os versions.

    I went to Device Manager, click on set to update driver and he know that later is installed

    BTW, it's a generic radio bt, and it was $10 do9ller micro dongle.

    However, there is no brand name.

    but it works under windows xp? but not 7?

    Windows xp and windows 7 are duel boot, so it's the same material, b/c windows xp and windows 7 is on the same hardware

    If I use the VM vmware, I can transfer files

    Microsoft sucks... I mean except xp. He is old, but it's the best version of windows there, Runnin' on minimum 16 MB of ram and 400 mhz cpu... I luv xp, no more errors

    Hello

    Check if the same device works fine on another computer with Windows 7 installed. Also, try to send files from the phone to the PC and check what is happening.

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link. http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

    You can try the steps below and check if that helps get the Bluetooth dongle to work.

    (a) click Start and then click Run.

    (b) type regedit and then click OK.

    (c) locate and then click the following registry subkey:
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    (d) right click on the folder, click on delete.

    (e) exit and restart

    Now, try to find your device and send the file. It should work.

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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