an Apple iPod cannot be correctly removed by using the feature remove the device safely

after syncing my ipod, I can remove my ipod from itunes.  However, I can't remove ipod from windows xp by using the feature remove the device safely to the toolbar.    I click on the safely remove, the process can not pass with only sand standing clock sign.

When I ignore it and remove the ipod to the usb port.  a yellow exclamation point is next to the apple ipod usb device in device management.  Later, when I close the pc,

He cannot close normally, I shoud reset cp and restart and then shut up.

What can I do? is this problem related to my windows system or linked to my ipod.  I have try this ipod with some computers, problem solved, then with some computers not.

Moreover, another usb device is ok, these problems will not occur.

Support for products Apple is located in the Apple Forums:
https://discussions.Apple.com/index.jspa

Tags: Windows

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